Mark Kerkoski
Mark Kerkoski at Jim Ellis Kia of Kennesaw
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Mark Kerkoski

Service Advisor

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.6
268 Reviews
4.6

268 Reviews

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268 Reviews of Mark Kerkoski

May 18, 2024

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Employee Rating

Service was prompt and I got good communication about my vehicle status. Overall very happy with my experience with this service center. More

by CHAD.BELINFANTI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kris Musgrove , Jahvon sims

May 16, 2024

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I wanted my car thoroughly checked out before giving it to my grandson, including resolving some delinquent recalls. My experience was awesome. I left feeling secure knowing the car was in good running ord More

by lynnsou
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2024

Jim Ellis Kia of Kennesaw responded

Hello, thank you for sharing your experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

May 16, 2024

Dealership Rating
Employee Rating

Excellent service, very proactive and willing to go above and beyond for customer satisfaction, ig was a very good experience taking care of the recall in my EV6. I will come back to Mark for my car’s servic More

by alfredoospina
Service Price Transparency
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Recommend Dealer
Yes
May 18, 2024

Jim Ellis Kia of Kennesaw responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

May 15, 2024

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Car not vacuumed-service dept has a morale problem-walked in guy never looked up from his phone- More

by BRUCEX
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Recommend Dealer
No

Other Employees Tagged: Norris Burns

May 14, 2024

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This dealership was clean and airy. The staff was wonderful, friendly, courteous and has great communication. More

by Flbluegirl
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Recommend Dealer
Yes
May 15, 2024

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

May 10, 2024

Dealership Rating
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I was greeted promptly and the scheduled maintenance work completed satisfactorily in less time than estimated. More

by Rick tilley
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phil Joyce

May 12, 2024

Jim Ellis Kia of Kennesaw responded

Hi Rick, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you so much again for your feedback. We hope you have a great day.

May 04, 2024

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Quality customer care and service from the service team. Mark and Kris, you two were exceptional! Thanks again. More

by LB
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kris Musgrove

May 06, 2024

Jim Ellis Kia of Kennesaw responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

May 02, 2024

Dealership Rating
Employee Rating

Terrible communication. Made and received confirmation of service for April 12, only to be told they couldn’t service the vehicle for another 5 business days. The car wasn’t More

by STCUSHING
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Recommend Dealer
No

Other Employees Tagged: Sam Stewart, Norris Burns

May 01, 2024

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Excelent service, friendly and very professional everything was done on a timely manner and to my complete satisfaction. Will recommend to anyone that ask More

by alfredoospina
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Awolusi

May 03, 2024

Jim Ellis Kia of Kennesaw responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2024

Dealership Rating
Employee Rating

Mark has taken care of my Telluride since I purchased it in 2020. He's always taken the time to explain things and make sure work is done right. More

by JOHNJCAPUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Jim Ellis Kia of Kennesaw responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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