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Mark Kerkoski
Mark Kerkoski at Jim Ellis Kia of Kennesaw
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Mark Kerkoski | Page 27

Service Advisor

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.6
276 Reviews
4.6

276 Reviews

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276 Reviews of Mark Kerkoski

September 14, 2022

Dealership Rating
Employee Rating

Service was great. The person I dealt with was very helpful. I’ll be back again More

by JJ24JEFFRIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Maddox

Helpful
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Sep 14, 2022

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business, and we hope to see you next visit. Take care!

September 08, 2022

Dealership Rating
Employee Rating

Excellent attention as always. The staff are very attentive and identify with the company. Thank you. More

by ELIZABETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell

Helpful
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Sep 08, 2022

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 07, 2022

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Employee Rating

The team was very nice and helpful with servicing my vehicle. The atmosphere is great as always More

by muwwakkil.shomari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 08, 2022

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

September 06, 2022

Dealership Rating
Employee Rating

Mark and Christain are very helpful and knowledgeable when it comes to my vehicle please don't change a thing More

by HAYWOOD.ROXANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pond, Chris Vallejo

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Sep 08, 2022

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark and Christian were such great helps! Thanks again for your business and kind words. Take care!

August 30, 2022

Dealership Rating
Employee Rating

My service was excellent and very thorough. The process was quick, easy, and I left feeling satisfied! Evelyn made sure my vehicle was taken care of and I left feeling safer than I arrived! More

by xaepope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell , David Maddox, Camille Williams, Evelyn McAuliffe

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Aug 30, 2022

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience wtih us, and we're so happy that Evelyn was such a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Aug 30, 2022

xaepope responded

Satisfied customer.

August 25, 2022

Dealership Rating
Employee Rating

Whenever I have Lavar or Mark as my service representative it's always a pleasant experience More

by kay_ray1488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell , Lavar Frederick, Camille Williams

Helpful
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Aug 25, 2022

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team is such a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 25, 2022

Dealership Rating
Employee Rating

Awesome staff, friendly and helpful. Facilities were clean well maintained. The free wifi, TV and water. Made the wait pleasant. More

by KEVIN.WHITEHEAD7766
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell

Helpful
Report | Print
Aug 25, 2022

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience, and we're so happy that our team could help out! Thanks again for your business and feedback. Take care!

August 25, 2022

Dealership Rating
Employee Rating

I would like to say,Mark is the best service advisor I have ever work with.He is very knowledgeable on Kia products and most importantly he knows how to treat his customers with a wow!! Experience.He shou More

by Thill
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Aug 25, 2022

Jim Ellis Kia of Kennesaw responded

Thill, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience, and we're so happy that Mark can always provide a great experience! Thanks again for your business. Take care!

August 17, 2022

Dealership Rating
Employee Rating

David Maddox has created a World-class, customer-oriented organization. From check-in through the final delivery of my professionally repaired vehicle, I was extremely impressed with his team’s caring attitu More

by 26june
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Maddox

Helpful
Report | Print
Aug 17, 2022

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We ar eso pleased to hear about your visit with us, and we're so happy that our service team could provide an exceptional experience. Thank you again for your business, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

August 16, 2022

Dealership Rating
Employee Rating

Disappointing considering I know you guys can do better and have done better. Four days to replace a starter with no loaner car. More

by THOMMYBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Aug 16, 2022

Jim Ellis Kia of Kennesaw responded

Thank so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. Please do not hesitate reaching out to us if you have any further questions or concerns. Best regards.

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