Lukasz Dulny | Page 22

Warm reception was very comfortable Erinwood Ford dealership is a great place to purchase a vehicle whether brand new or certified pre own. Nick Palalas has an amazing team at Erinwood F Erinwood Ford dealership is a great place to purchase a vehicle whether brand new or certified pre own. Nick Palalas has an amazing team at Erinwood Ford. They were all very helpful and supportive. The atmosphere when you walk into Erinwood Ford so welcoming. Lastly I would like to thank Lukasz for all his support in helping us purchase a CPO 2018 Ford Escape. He was informative and detailed. He had us in our vehicle in no time! Thank you Lukasz! Thank you Erinwood Ford! Happy Customer ?? More

Helpful 0

Report | Print

Lukasz Dulny was great We had a terrific experience working with Lukasz Dulny when we purchased our new F-150. Lukasz took the time to explain all the details and was very We had a terrific experience working with Lukasz Dulny when we purchased our new F-150. Lukasz took the time to explain all the details and was very responsive to our questions. I would highly recommend speaking with Lukasz the next time you are looking for a new Ford car or truck. More

Helpful 0

Report | Print

Great experience!! After looking in few places for a truck with no luck we finally found Erinwood Ford and Lucas. he was from the beginning really good. He went beyond h After looking in few places for a truck with no luck we finally found Erinwood Ford and Lucas. he was from the beginning really good. He went beyond his work to find what we need. He never pushed us to buy ( as many places do). We are happy with our truck and we definitely go back to Erinwood for our next purchase. Also Mary from finances helped us with some paper that we need and she was the one who close the sale with Lucas the day we picked the truck up.she was really nice and helpful. Also Adam who explained us all the details for the purchaise. Thanks Erinwood Ford you are 5 star????? More

Helpful 0

Report | Print

Ford Raptor purchase. Easy to reach , responsive , friendly , knowledgeable , experienced. It was a pleasure to work with Lukasz. I will recommend Lukasz Dulny to friends Easy to reach , responsive , friendly , knowledgeable , experienced. It was a pleasure to work with Lukasz. I will recommend Lukasz Dulny to friends , colleges and associates. More

Helpful 0

Report | Print

Friendly positive experience purchasing my 2019 F150 Raptor Lukasz and the staff did a fantastic job getting me into my 2019 F150 Raptor. Zero pressure, very accommodating and friendly. Super smooth transaction Lukasz and the staff did a fantastic job getting me into my 2019 F150 Raptor. Zero pressure, very accommodating and friendly. Super smooth transaction getting me in and out of my previous vehicle. More

Helpful 0

Report | Print

Amazing Great Over the years I bought few new cars, visit few dealerships but my recent experience with Erinwood Ford was the best of them all. All staff was very h Over the years I bought few new cars, visit few dealerships but my recent experience with Erinwood Ford was the best of them all. All staff was very helpful particularly my sales rep Lukasz , this guy was absolutely amazing , every step on the way he show great politeness, respect, and consideration for my needs making whole experience extraordinary . Ps. Love my brand new F150 Thank you Lukasz, Thank you Erinwood Ford Best Regards Zbigniew Rafalko More

Helpful 0

Report | Print

Great sales staff- but some issue with a finance associate Staff were friendly and (with 1 exception ) made us feel at ease - even those not specifically involved in the sale. Seems like a great place to work Staff were friendly and (with 1 exception ) made us feel at ease - even those not specifically involved in the sale. Seems like a great place to work. Unlike other dealerships, being female appeared to have no impact. I was treated respectfully and not talked down to. No one batted an eye when I said I wanted to buy a standard vehicle or tried to talk me out of it. Sales staff were very helpful. There was no issue when I wanted to test drive the vehicle; my partner and I were given the keys and freedom to test drive the vehicle together. I appreciated that Lucasz took the time to go through the car features with me after sale to make sure I was comfortable with it. Nick was very welcoming and great in making us feel at ease and helping complete the sale. Carol was wonderful to deal with for financial aspects and made the process straightforward and comfortable. The only issue I had was at pick up date. Financial issues were left to be finalized with a different finance associate. When I noted my mortgage obligation had my biweekly rather than mo they payment noted, I indicated that in the application. He did not want me to correct the error as it created more paperwork. That concerned me; I was to sign off on the documents as being correct and they were not. I also had to change the mileage. I felt like he was trying to pressure me to sign misleading documents. I attribute no malevolence to this, more a lack of appreciation of the significance of the act. The financial associate had no idea of my background and at points I felt like I was being talked down to. Further, when reviewing details of the financial application with me, he did it in the public area with others around rather than in a private office. Open discussion of financial matters is not appropriate and should be discouraged to respect the privacy and comfort of all customers. More

Helpful 0

Report | Print

New Car Purchase I received a great deal. My credit is not as strong as I would like, but the dealership helped me get a fair rate and I now have cost certainty for th I received a great deal. My credit is not as strong as I would like, but the dealership helped me get a fair rate and I now have cost certainty for the next 6 years. Peace of mind. Very good purchase experience. More

Helpful 0

Report | Print

Excellent cutomer service I purchased a new 2019 Ford Escape form Erinwood Ford. The service that I received from Lucasaz Dulny and the sales team was excellent. I would highly I purchased a new 2019 Ford Escape form Erinwood Ford. The service that I received from Lucasaz Dulny and the sales team was excellent. I would highly recommend this dealership to anyone looking to purchase at a vehicle from Ford. More

Helpful 0

Report | Print

excellent work from all over! Very easy to work with the people at the dealership and there was never a NO answer from anyone. I came all the way from London Ontario to lease my t Very easy to work with the people at the dealership and there was never a NO answer from anyone. I came all the way from London Ontario to lease my truck, that should say a lot as there is 3 ford dealerships here. thank you!!! More

Helpful 0

Report | Print