984 Reviews
Write a Review984 Reviews of Lucy Aguilar
December 22, 2024
Excellent service and always on time. They provided a loaner which was very helpful and kind. They provided a loaner which was very helpful and kind. More
Other Employees Tagged: Eric Bachar, Loraine Campbell, Josh Cash, Brooke Beaudin , Dale Caruthers, Nelson Cortes, Juan Cruz, Diego Friedman, Rafael Glover
December 21, 2024
Cameron did a great job of servicing my car in our driveway. Very helpful describing the entire process. driveway. Very helpful describing the entire process. More
Other Employees Tagged: Cameron Goudreau
December 16, 2024
Lucy Aguilar is hands down the best service advisor at BMW sarasota ! Attentive, efficient, compassionate and Kind. Will keep going to her especially now that I have 2 cars for maintenance and service. BMW sarasota ! Attentive, efficient, compassionate and Kind. Will keep going to her especially now that I have 2 cars for maintenance and service. More
December 13, 2024
Easy to set appointment using app. JR that was not our original service agent was great at the end of day pick up. After dropping off and confusing courtesy car pickup that was not a JR that was not our original service agent was great at the end of day pick up. After dropping off and confusing courtesy car pickup that was not a BMW, was told via text oil was on order for car and would not be able to do. We went to pick up late day and was told oil was changed. Not sure how happened but not good service to customer. We asked about fixing a messed up seat belt and did not get completed. Overall much lower quality experience than Mercedes cars we own. More
Other Employees Tagged: JR
December 12, 2024
Very professional Staff was outstanding Will definitely be back with my BMW in the near future definitely be back with my BMW in the near future More
Other Employees Tagged: Eric Bachar, Derek Thomas, Maria Lizardi, Carlos Munoz, Mike Salavatore, Loraine Campbell , Greg Jones, Matt Merlino

