Lucy Aguilar | Page 14

The service personnel were helpful and explained things thoroughly. Thanks as always Our vehicle came back clean and taken care of. thoroughly. Thanks as always Our vehicle came back clean and taken care of. More

by STEVENSCHENKEL13 Verified Customer Verified Customer

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The work was done as promised and ahead of schedule. My Service Manager Lucy did a great job. I appreciated the video detailing the car's inspection results. My Service Manager Lucy did a great job. I appreciated the video detailing the car's inspection results. More

by Nick Verified Customer Verified Customer

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I can always count on getting my vehicle serviced properly. The o ly thing I don’t look forward to is the wait. But otherwise professional and courteous customer service. properly. The o ly thing I don’t look forward to is the wait. But otherwise professional and courteous customer service. More

by andrea.velasquez75 Verified Customer Verified Customer

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Cost was very high and I had to wait longer than expected for the evaluation. for the evaluation. More

by JKSACHS Verified Customer Verified Customer

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Excellent service. Always nice and understanding. Service discounts are provided when possible. All issues resolved quickly. Always nice and understanding. Service discounts are provided when possible. All issues resolved quickly. More

by boris4098tnt Verified Customer Verified Customer

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Lucy is my adviser and point person at the Sarasota BMW Dealership Automotive repair shop. . I have received only excellent advice and service from her and I’m extremely grateful and satisfied. Dealership Automotive repair shop. . I have received only excellent advice and service from her and I’m extremely grateful and satisfied. More

by DANNIEGIRL26 Verified Customer Verified Customer

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Car was pulling to three right, it still is. Have to return the coming week . Have to return the coming week . More

by jon.landsberg Verified Customer Verified Customer

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They should have explained more about the warranty information. Carlos did that and I think he is very helpful and nice. information. Carlos did that and I think he is very helpful and nice. More

by sarahqingma Verified Customer Verified Customer

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Had windshield replaced and they didn’t move my state inspection sticker to new windshield Had a very bad experience with hertz employee while getting loaner car Employee was very rude to my husban inspection sticker to new windshield Had a very bad experience with hertz employee while getting loaner car Employee was very rude to my husband and I as well as another bmw customer More

by Destym2000 Verified Customer Verified Customer

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Work is good but wait time seems excessive. Takes way too long for work to complete Takes way too long for work to complete More

by tracypritchard Verified Customer Verified Customer

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