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Derek Thomas

Overview Reviews (2230) Inventory (314)

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Derek Thomas

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

It would be my pleasure to help you with all your service needs.

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4.6

2,230 Reviews

It would be my pleasure to help you with all your service needs.

Overview Reviews (2230) Inventory (314)

Dealership Experience

14 yrs, 8 mos

Industry Experience

26 yrs, 5 mos

4.6

2,230 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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2230 Reviews of Derek Thomas

May 16, 2026

Dealership Rating

Employee Rating

Very professional, informed of needs and options, and completed as promised Derek is very honest and direct. A positive on my book completed as promised Derek is very honest and direct. A positive on my book More

by WFSAILOR43

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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May 16, 2026 -

BMW of Sarasota responded

Delighted to hear our service team on your BMW X3 offered clear guidance on needs and options and completed everything as promised. Derek prides himself on being honest and direct, and we’re glad his approach earned your positive review.

May 12, 2026

Dealership Rating

Employee Rating

I enjoy working with Derek in servicing both my BMWs. Our 2026 was in for a scheduled oil change & it went just as planned. Our 2026 was in for a scheduled oil change & it went just as planned. More

by ajrosin71

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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May 13, 2026 -

BMW of Sarasota responded

Thank you for trusting Derek with the scheduled oil change on your 2026 BMW. We’re glad everything went smoothly and appreciate you bringing both of your BMWs to us for service.

May 11, 2026

Dealership Rating

Employee Rating

Derek Thomas is extremely knowledgeable, polite, forthcoming, and customer-centric. It is a pleasure to have Derek as my service advisor. forthcoming, and customer-centric. It is a pleasure to have Derek as my service advisor. More

by rgreco47

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 11, 2026 -

BMW of Sarasota responded

Your feedback about Derek’s knowledgeable and courteous assistance made our day. We’re delighted to know he offered a transparent, customer-focused experience while servicing your BMW X1. We look forward to assisting you again.

May 10, 2026

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Employee Rating

The video from the mechanic was good. I am so glad Derek Thomas is my Service Advisor. He is easy to talk to and is patient when answering questions. I am so glad Derek Thomas is my Service Advisor. He is easy to talk to and is patient when answering questions. More

by Cclemieux

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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May 10, 2026 -

BMW of Sarasota responded

Thank you for sharing your experience with the mechanic’s video and for highlighting Derek’s patience and clear communication. We’re glad he made things easy for you. Enjoy your BMW X5 and let us know if you have any questions down the road.

May 08, 2026

Dealership Rating

Employee Rating

Patient with me answering my questions and explaining options. And didn't try to over sell me for things not yet needed. options. And didn't try to over sell me for things not yet needed. More

by Lakatjen

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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May 08, 2026 -

BMW of Sarasota responded

We’re glad Derek took the time to answer your questions and walk you through the available options. It’s great to hear our team focused on what was truly needed for your BMW X5. Please let us know if there’s anything else we can help with.

May 04, 2026

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Employee Rating

Thank you so much for the service, all time and excellent. Thank you Derek and the team for helping. excellent. Thank you Derek and the team for helping. More

by puknub

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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May 06, 2026 -

BMW of Sarasota responded

Thank you so much for your kind words for Derek and for taking the time to leave us this wonderful feedback!

May 04, 2026

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Employee Rating

Service advisor the best. Thank you ?? so much Derek and Maria Best of service very happy. Thank you ?? so much Derek and Maria Best of service very happy. More

by puknub

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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May 04, 2026 -

BMW of Sarasota responded

Thank you for recognizing Derek’s outstanding assistance with your Lexus ES 350 service. We’re delighted he made your visit such a positive experience. Let us know whenever you need anything else.

May 03, 2026

Dealership Rating

Employee Rating

Professional, customer focused and responsive to the clients needs, Derek has been a breath of fresh air in dealing with your service department clients needs, Derek has been a breath of fresh air in dealing with your service department More

by DIVITOJ33

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 03, 2026 -

BMW of Sarasota responded

We’re thrilled to hear that Derek’s professional and attentive approach made the service for your BMW 740 seamless. It’s wonderful that his responsiveness to your needs stood out. We look forward to assisting you again.

May 01, 2026

Dealership Rating

Employee Rating

Always a good experience with bmw of Sarasota, my service advisor Derek has been great helping with whatever I need. Always going above and beyond. advisor Derek has been great helping with whatever I need. Always going above and beyond. More

by connorkirk67

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 01, 2026 -

BMW of Sarasota responded

It’s wonderful to hear that your BMW X5 service experience has been consistently smooth. Derek will be thrilled to know his support made a difference for you. We look forward to assisting with your next visit.

April 30, 2026

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Employee Rating

Exceptional service. Derek was extremely professional and handled everything from start to finish on the service on my BMW. His communication throughout the process was p Derek was extremely professional and handled everything from start to finish on the service on my BMW. His communication throughout the process was perfect. He made sure I had a loaner car. And then I felt valued. Mission accomplished. More

by jennifer_thayer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 30, 2026 -

BMW of Sarasota responded

Thank you for sharing your experience with Derek’s professional care on your BMW. It’s great to know his clear communication and the loaner car arrangement made you feel valued. We look forward to helping you again.

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