Lisa Ali

My experience with the team at Lexus of London was excellent. As soon as I entered the dealership, I was greeted by Lisa, who listened to my requirements. We quickly narrowed the search to the RX or N excellent. As soon as I entered the dealership, I was greeted by Lisa, who listened to my requirements. We quickly narrowed the search to the RX or NX Hybrid SUVs. Lisa arranged a couple of test drives the same day and a few more two days later. She sent a few friendly emails reminding me of other options, which were appreciated. Lexus of London has an excellent selection of vehicles, and I was able to find the perfect fit already in their inventory. Lisa also followed up with me after the purchase to ensure I was happy with my new vehicle. Overall, the customer service at this dealership was excellent. Everyone I dealt with was friendly and professional. Two other staff members in particular merit mention. Jasmine, the financial services manager, clearly explained the wide variety of financing and promotional offers available. I was satisfied that she gave good advice about what options were needed and which were worth the extra investment. There was no pressure to select options I didn't need. Brenden was the support specialist who provided technical training on delivery day. He efficiently and patiently explained all the screens and accessories, connected my mobile phone and adjusted the settings and displays. It was a very effective way of learning an immense amount of essential information. I had a positive experience with Lexus of London and would have no hesitation in recommending them to others looking for a new car. More

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Lisa did an exceptional job in answering our questions and getting us a good deal! and getting us a good deal! More

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Recently purchased a vehicle from Lisa. Negotiation went smooth including trade-in. Countered back with my reasonable offer and it was done. Price was fair and no attempt to force additio Negotiation went smooth including trade-in. Countered back with my reasonable offer and it was done. Price was fair and no attempt to force additional extras. More

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We were quite pleased with the explanation of the packages and colours that Lisa provided for us. We were able to take out two different cars to be sure of the size we wanted. Lisa was succinct and v packages and colours that Lisa provided for us. We were able to take out two different cars to be sure of the size we wanted. Lisa was succinct and very easy to deal with. We enjoyed the time spent with the purchase. More

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I was very satisfied with all the people that I came into contact with when we bought our new Lexus. This is our second Lexus we have bought. Lexus dealerships are a cut above other dealerhips that I have be contact with when we bought our new Lexus. This is our second Lexus we have bought. Lexus dealerships are a cut above other dealerhips that I have been involved with. Our salesperson Lisa was a pleasure to,deal with. More

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Professional, helpful, well organized, makes you feel welcome. I will gladly purchase another lexus from them. welcome. I will gladly purchase another lexus from them. More

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We bought our first Lexus this week. Lisa Ali was extremely helpful throughout the process. Her approach was friendly and knowledgeable, providing us with the information needed to make Lisa Ali was extremely helpful throughout the process. Her approach was friendly and knowledgeable, providing us with the information needed to make the right choice for us. We highly recommend Lisa. More

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Lisa was very knowledgeable and helpful with our car needs. She was patient and thorough and friendly. We are very happy with our Lexus purchase. needs. She was patient and thorough and friendly. We are very happy with our Lexus purchase. More

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Lisa did a great job. She is fantastic and very knowledgeable about her role. I’d highly recommend her. We just picked up our second Lexus! She clearly understood our need She is fantastic and very knowledgeable about her role. I’d highly recommend her. We just picked up our second Lexus! She clearly understood our needs and offered us various options, and creative package deals that helped us to narrow down our search. She made the entire process very easy and smooth. Always ready to answer our calls, and very proactive in her approach which we highly appreciate. Thanks so much, Lisa! - All the very best More

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Great dealership excellent customer service. They really made an effort to listen. Great job on They really made an effort to listen. Great job on More

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