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Island Ford Superstore
Duncan, BC
1,206 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley.
Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 12, 2026
This has been an ongoing catalogue of misinformation,
broken promises, wasted time and a complete absence of customer service once the sale was secured by Richard
The timeline is as follows:
- On 6
More
by candacerennie
Employees Worked With
Richard
September 09, 2026
Dave Faithfull was a blessing to work with, so
personable, kind and knowledgable. Service is his signature style, can't not say enough good things about him! Answered all my questions and put my
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by ejoslin
Employees Worked With
August 19, 2026
Dave "Ford" Faithfull is a legend, having helped me and
my family with over 10 vehicles that have supported countless chores and adventures over 30 years!
More
by Domenico
Employees Worked With
Photos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Customer Lounge Area
- Express Service
- Free Coffee
- Free WiFi
- Instant Financing
- Pet Friendly
- Quick Lube
- Shuttle Service
- Vending Machines
