Lawrence Lam

This is my first time in Toronto Hyundai, which is highly recommend by my friend. I meet Lawrence,Ricko and Heather.They all are very polite, patient and helpful.They provide their professional knowledge to help me to make a decision. Finally, I have my 2021 Palisade with all my satisfaction. I will highly recommend their dealership if you are looking for good service and pleasure buying experience.

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Ricko and Lawrence were extremely helpful and knowledgeable. They went above and beyond to make sure my wife and I had all of the information we needed to make this big financial decision.

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I purchased my 2019 Santa Fe in October 2018, and now in June 2020, I was in the market for a second, smaller car. I looked at going the used car route, but I like the piece of mind that I'm not buying someone else's 'lemon'. And you can't beat that new car smell! I reached out to the Toronto Hyundai Team and test drove some models in February, but pulled the chute on a brand new Elantra GT N Line in Polar White. I'm really impressed with the styling and finish on this car. Hyundai is doing great things with the design of their vehicles and I'm really happy I chose the Elantra GT. It has all the bells and whistles! Arnold was amazing the whole time he dealt with me and wife. He always has a smile on his face and is one of the friendliest people you will ever meet! Thanks to Benjamin, Rick, Lawrence, Heather and of course ARNOLD! for making my purchase go so smoothly. And of course thanks to the Service and Parts team for getting my Elantra ready for pick-up. I think they're the friendliest sales team I've ever had to deal with – YOU'RE THE BEST!

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I just picked up a 2020 Hyundai Venue and couldn't be more pleased! Working with Ricko Lau was just great! I can't say enough good things about this young man! Great experience! Thanks again Ricko!

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I was very impressed at the care that was taken during these trying times of coronavirus. The desk, pens, etc. were all cleansed with antiseptic wipes. Everyone seemed to be wearing gloves. Masks could have been more prevalent.

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I had a terrible experience with Toronto Hyundai, after coming to an agreement with one of their Sales reps and sales Manager, we failed to finalize the deal that was promised. They wanted to charge me more for what was already agreed upon. Their Director of sales refused to give me the deal that I was promised and placed blame on his staff for offering me the deal. He insisted in showing me internal numbers in order to make me understand why he could not give me the vehicle for the price that I was offered, internal numbers should not be my concern as a customer. What is my concern as a customer is to expect what I was promised. Not only was this a complete waste of time for my wife and I, but I also turned down other offers from other dealerships as I was assured this was a done deal, which I have in writing to prove. This experience leaves a sour taste in my mouth with the Hyundai brand. I would avoid this dealership, as they are unprofessional.

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The best experience ever. Everyone was so helpful and friendly. It made the whole car buying experience amazing. Ricko was excellent and took us through the whole process to help us find the right car. Heather was absolutely helpful and made us feel so comfortable and happy with our purchase. Will definitely recommend all of them if you are ever looking to buy a new car! Thanks guys!

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EXCELLENT SERVICE @Hyundai Dufferin especially to Arnold and Heather. They are very accommodating and helpful throughout the whole process... Thank you again and for sure will recommend your excellent service to all our friends!!

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Thanks to Arnold who really helped us to buy our 2020 Palisade. Also we really appreciate those people who also understand our situation and spend time to give the best offer that they can give. It was almost closing that time yet they stay a few hours to discuss our needs. We went to other dealers before heading to this locations and We must say that this location is the best! Arnold and other staffs gave us enough time to think about their offer unlike other locations they made us feel that we need to decide immediately or else the offer won’t be available anymore. Arnold is so easy to reach out whenever we need some information about the car and financing even though we’re not in the store anymore. This is our 3rd car and this is the only time that we felt that we made the right choice. We would really recommend this location! Again thank you so much!

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Quick, Friendly and Attentive service from start to finish. Ricko was our sales rep and addressed all our inquiries with courtesy and professionalism from the day we entered Toronto Hyundai until the vehicle was delivered.

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