Kim McMurdo | Page 4

Knowledgable and professional Thanks to Kim, Hala and Mark for making the purchase of my new Tundra smooth. Kim and Hala were focused on getting me exactly what I wanted for my cu Thanks to Kim, Hala and Mark for making the purchase of my new Tundra smooth. Kim and Hala were focused on getting me exactly what I wanted for my customized Tundra. Mark was fantastic on the pickup day, he went through the truck top to bottom to make sure I understood all the things this amazing vehicle has to offer. I would recommend Charlesglen Toyota to others. The custom work on the Tundra's is spectacular!!!!!! More

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New Corolla I took my 2007 Yaris in for service a week ago. Started browsing for a new 2015 Toyota Corolla while I waited for my car. Within a very short time, I I took my 2007 Yaris in for service a week ago. Started browsing for a new 2015 Toyota Corolla while I waited for my car. Within a very short time, I had an appointment to try out a new Corolla..Mike, the Sales representative was great. I purchased a 2015 Toyota Corolla and was treated royally by not only Mike , but also those in Finance and in thw "car delivery" dept.; namely, Tyler Doherty and Jim McAlorum.. I drove away today ( Sept.21/15) in a beautiful new Corolla, knowing that my great experience at Charlesglen Toyota has only started. Great team of professionals at Charlesglen Toyota! More

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Loyal customer I have been a Charlesglen costumer for over 20 years and 4 Toyota vehicles and now 1 scion. The main reason I am still driving a Toyota/Scion is your I have been a Charlesglen costumer for over 20 years and 4 Toyota vehicles and now 1 scion. The main reason I am still driving a Toyota/Scion is your wonderful staff. It is the reason that you have kept my business. More

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Spectacular and Professional on all levels This is my 4th new vehicle from this Dealership . Each and every time from the sales process , through the finance process , to the delivery process This is my 4th new vehicle from this Dealership . Each and every time from the sales process , through the finance process , to the delivery process and the Service Centre is everything you would expect from a Professional , Courteous and Honorable Dealership . More

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Fantastic sales team Came in to down size from my truck. From the sales team to the finance department to the pick up of our new car all of the employees of Charlesglen we Came in to down size from my truck. From the sales team to the finance department to the pick up of our new car all of the employees of Charlesglen were top notch and made this a very smooth process. More

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Overall good The only negative was the length of time spent waiting for the finance dept to sign off so that we could leave with our new car. A 45min. wait in the The only negative was the length of time spent waiting for the finance dept to sign off so that we could leave with our new car. A 45min. wait in the Finance Dept, on a cash deal, with several offices with no clients is not acceptable. More

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Wow! These guys are amazing. Our experience at Charlesglen Toyota has exceeded all expectations. No longer does buying a car need to feel like a sleezy transaction. We were trea Our experience at Charlesglen Toyota has exceeded all expectations. No longer does buying a car need to feel like a sleezy transaction. We were treated with respect from first contact through vehicle delivery. The sales team was open and honest, with nothing hidden. They didn't employ any of the high pressure sales tactics like so many dealers do. It actually felt like we were working together to get the best deal possible. Finance department was on the ball with the same level of service. Jim did an amazing job walking us through the vehicles features and getting us all set up during vehicle delivery. He was also a hit with our three little ones ages 5, 4, and 1.5. Hands down the best dealership we've ever experienced! Check them out. More

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Great Service Just took delivery of new new Tundra. It's my second truck form Charlesglen. The whole buying process has been fantastic. Thanks Kim, Theresa, Tyler a Just took delivery of new new Tundra. It's my second truck form Charlesglen. The whole buying process has been fantastic. Thanks Kim, Theresa, Tyler and Jim. More

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I am overall satisfied Internet manager is excellent, finance has some tough voice where I was expected more polite and the delivery support was super excellent. However I Internet manager is excellent, finance has some tough voice where I was expected more polite and the delivery support was super excellent. However I am overall satisfied and appreciate every one's support. More

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Top notch experience My experience at Charlesglen Toyota was satisfying and comfortable. You do not need to have your guard up or be experienced in car buying to get fair My experience at Charlesglen Toyota was satisfying and comfortable. You do not need to have your guard up or be experienced in car buying to get fair treatment here. There was complete honesty and no pressure throughout the whole process. All details were laid out without even asking for them, by the salespeople and financial adviser. Nobody was pushy and everyone treated us like family. I got an outstanding deal on extended warranty, even though my car was used. Presentation of the car was excellent. Finance was very thorough and transparent. The facility was the biggest and best I had visited. I highly recommend anyone buying a car at any dealership around to visit here to know what the car shopping experience should be like, More

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