Dealership Experience
17 yrs, 6 mos
Industry Experience
18 yrs, 1 mo
49 Reviews
Write a Review49 Reviews of Kim McMurdo
December 04, 2014
Great experience with Charlesglen Toyota I had an all around great experience with Charlesglen Toyota. Kim was fast with responding to my e-mail inquiry. The staff was friendly and knowledgea I had an all around great experience with Charlesglen Toyota. Kim was fast with responding to my e-mail inquiry. The staff was friendly and knowledgeable. Jim was very amusing and answered all my questions and then some. All around I would recommend Charlesglen Toyota to anyone that I meet, and I have already. Thank you for making this a pleasurable experience. More
Other Employees Tagged: Jim McAlorum , Kerri Hope, Hala Saaid
November 28, 2014
New Vehicle Purchase Our older Corolla was feeling it's age. Although it worked most excellently, there were a few aging issues where the repair cost could be better inves Our older Corolla was feeling it's age. Although it worked most excellently, there were a few aging issues where the repair cost could be better invested in a new vehicle with a new warranty. We chose to shop rather than repair. Edmund, whom we had consulted a few months prior, was most gracious, considerate and patient as we asked questions, considered options and made our selection. Kerri began the documentation for financing and Tyler (who sold us our original Corolla at Charlesglen) completed the finance transaction on the delivery date. Both were informative, efficient and friendly. One of the reasons we returned to Charlesglen was the relationship that Tyler established and maintained through the years, albeit our encounters were often brief. And Jim, in his friendly, pleasant manner, patiently answered a multitude of questions as he showed us the fine distinction of our new ride. Thanks to all. More
Other Employees Tagged: Jim McAlorum , Kerri Hope, Edmund Lam, Tyler Doherty
November 15, 2014
EASY TO DEAL WITH As usual, it was a pleasure dealing with all of you at Charlesglen and special thanks to Kim, Tim and Brad. Will not hesitate to recommend Charlesglen As usual, it was a pleasure dealing with all of you at Charlesglen and special thanks to Kim, Tim and Brad. Will not hesitate to recommend Charlesglen to anyone of my friends, as I know they will get the royal treatment. More
Other Employees Tagged: Tim Beach, Alex Keong, Mark Peters , Brad Brock
February 02, 2014
The experience of buying a car was very pleasurable because everyone I dealt with was very knowledgeable about all aspects of purchasing a car. I especially liked the session with Jim MacAlorum who we because everyone I dealt with was very knowledgeable about all aspects of purchasing a car. I especially liked the session with Jim MacAlorum who went over all the vehicle manuals and very clearly demonstrated all the features of the vehicle. I would also commend Kim Mcmurdo for his very pleasant manner and how calmly and clearly he answered our questions. More
Other Employees Tagged: Mike Loritz, Jim McAlorum , Edward Lum
December 09, 2013
This is the third vehicle I have bought from Charlesglen. First, I find their service staff to be excellent. They answer questions honestly and don't try to push repairs before they are necessary. They wil First, I find their service staff to be excellent. They answer questions honestly and don't try to push repairs before they are necessary. They will let you know what work they feel should be done in the coming year so you can plan for it. Second, I have bought both a pre owned vehicle and a new vehicle from Kim McMurdo. He is very knowledgeable and can quickly compare different cars, options, and gas mileage with the software he has available to him. Once again honesty is very apparent in discussions. He manages expectations and there are no surprises. Picking up the car was a celebration with Jim McAlorum. He was thorough and yet created a great memory of the occasion. I love the new sales/service center with the customer lounge area restaurant and easy access. All staff are pleasant and efficient. I would highly recommend Charlesglen as a dealership for both sales and service. More
Other Employees Tagged: Jim McAlorum
December 01, 2013
I have been telling all my friends about how great it was buying my car this time. It was efficient without being rushed. It was fun. I got exactly what I wanted with little fuss. Amazing! buying my car this time. It was efficient without being rushed. It was fun. I got exactly what I wanted with little fuss. Amazing! More
Other Employees Tagged: Jim McAlorum
November 07, 2013
This is the 3rd vehicle we have purchased through Kim McMurdo . We have always found him to be friendly, courteous and professional. Gives great customer service and is able to answer any questions tha McMurdo . We have always found him to be friendly, courteous and professional. Gives great customer service and is able to answer any questions that we may have about a certain product. We look forward to dealing with him again in the future! More
Other Employees Tagged: Tim Beach, Mark Peters
July 14, 2013
From start till end every body dealt with us excellently. The result, we purchased our new Highlander Hybrid LTD, from them. Thanks and best regards to all. The result, we purchased our new Highlander Hybrid LTD, from them. Thanks and best regards to all. More
Other Employees Tagged: Brad Brock, Gary & Jim
June 30, 2013
It was a wonderful experience dealing with the 'professionals' at CharlesGlen Toyota. I would surely recommend this dealer to my friends. They are friendly and very knowledgeable. Keep it up! 'professionals' at CharlesGlen Toyota. I would surely recommend this dealer to my friends. They are friendly and very knowledgeable. Keep it up! More
Other Employees Tagged: Bonnie Saraceni