Ken Yates | Page 8

Another Excellent Purchase I have purchased vehicles from Ken Yates on multiple occasions. Each time has proven to be a perfect buying experience from start to finish. Many th I have purchased vehicles from Ken Yates on multiple occasions. Each time has proven to be a perfect buying experience from start to finish. Many thanks to Ken and all who made this possible. More

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Excellent Sales Service Another great transaction. If you are looking for a salesman that is honest and will go out of his way to help you, I would strongly recommend that Another great transaction. If you are looking for a salesman that is honest and will go out of his way to help you, I would strongly recommend that you go into ToyotaTown and ask for Ken Yates. More

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Purchased new Highlander Good sales person (i.e. Ken Yates): upfront with simple and clear information - no games. Good admin. staff (Rita Balal): upfront, no pushing and f Good sales person (i.e. Ken Yates): upfront with simple and clear information - no games. Good admin. staff (Rita Balal): upfront, no pushing and follows through. More

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We recently purchased a Sienna from Ken Yates. We have worked with Ken in the past for our current lease so when we were looking to purchase our next vehicle we contacted him first. He did a great job fin worked with Ken in the past for our current lease so when we were looking to purchase our next vehicle we contacted him first. He did a great job finding us exactly what we were looking for and made the process as quick as possible for us. He helped me entertain my young twins while my spouse test drove the van. And he even came in early so I could pick up the van at a convenient time for myself. Thanks Ken! We love our van! More

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Excellent Buying Services We highly recommend Ken because he always provides excellent services for past 15 years. He is very knowledgeable about Toyota cars and friendly to ta We highly recommend Ken because he always provides excellent services for past 15 years. He is very knowledgeable about Toyota cars and friendly to talk with. Nicole helped us on finance process for the new Rav4 Hybrid. She was patient with us and gave us help with all our questions. If you are looking for a Toyota car, Ken is the guy! Thanks Ken & Nicole, from Raymond and Junpu. More

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Ken Yates Provides Great Sales Support! Right from the start Ken was there to explain car features on a test drive. He communicated effectively through phone calls and email. He helped in Right from the start Ken was there to explain car features on a test drive. He communicated effectively through phone calls and email. He helped in the selection of my new CHR XLE Premium (colour, accessories, safety features) to my preference. Did not try to oversell. The transaction was made with ease and no stress. Ken spent valuable time after the purchase. This included a run down of my car features and phone set up. Very happy with this Toyota vehicle! Carrie More

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I have been a client for over 25 years and have always had excellent service! Referred many friends and family and they're happy too. had excellent service! Referred many friends and family and they're happy too. More

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Really professional and responsible sales and service I really appreciate ToyotaTown's professional service! I bought the 2020 corolla hybrid model from Ken, and he helped a lot with the different lease o I really appreciate ToyotaTown's professional service! I bought the 2020 corolla hybrid model from Ken, and he helped a lot with the different lease options and offered a maximum trade-in value among all the deals we consulted. Recently I just appointed for a flat tire repairment, and the service consultant Helena explained the detailed different options and toyotaTown's one-year tire warranty for a newly purchased car, and the repairment is totally free including the manual rate! More importantly, Helena helped inspect my car's other issues and found the windshield got cracked, as she checked, the crack was not due to the stone or external force so that the windshield replacement is also under the warranty. ToyotaTown will order the part and replace the windshield. I used to take other dealer's service for over 4 years, and it never happened that the dealer positively admitted the issue was under the warranty! ToyotaTown really earned my trust and respect. Highly recommend it to all my friends. More

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an example of professionalism and care Rob is always an example of professional care and advice. He always comes through whether it is regarding appointment scheduling matter, parts orderin Rob is always an example of professional care and advice. He always comes through whether it is regarding appointment scheduling matter, parts ordering, or car service issue. He always makes sure that the client is well informed and suggests repairs that are needed, without selling something that is not necessary. Whenever Rob is looking into it, you are in good hands!!! More

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Received our new Corolla today. I cannot speak more highly of the service we received from ToyotaTown, London through Ken Yates. The process could not have been made easier. Our car I cannot speak more highly of the service we received from ToyotaTown, London through Ken Yates. The process could not have been made easier. Our car was delivered to the door, number plates placed from our old to new, new features were demonstrated and paper work completed on the spot! We are thrilled with our new Corolla and feel that we have a great deal. I think that this is our fourth lease through Ken Yates at Toyota Town and his service has consistently been excellent. Thank you Ken. More

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