born in London. started at Toyotatown in Jan 1986. #1 priority is happy customers!! Huge sports fan..knights season ticket holder..jays habs raptors fan also.
Read moreDealership Experience
38 yrs, 6 mos
Industry Experience
38 yrs, 6 mos
Specialties & Trainings
making the choices that are best for the customer
176 Reviews
Write a Review176 Reviews of Ken Yates
September 09, 2019
Quick, Direct, and helpful Quick service with honest answers to your questions. Remember you as a regular and help you out with whatever they can. Very fair with all clients, no Quick service with honest answers to your questions. Remember you as a regular and help you out with whatever they can. Very fair with all clients, no extra favours. More
Other Employees Tagged: Helen Kolyn , Peter Engelmanas, Nicole Levasseur
September 05, 2019
Ken Yates is your man! Amazing sales Support start to finish Ken was present, supportive and available at the start mid and final part of the sales process! Made himself available for me via email phone and text Ken was present, supportive and available at the start mid and final part of the sales process! Made himself available for me via email phone and text to ensure that I got the vehicle I wanted and really knew not only his product / vehicles but also his competitors! Also, what I really enjoyed about Ken is that he did not pressure me into one vehicle or another he just offered me information to help me make a decision! I am very satisfied with my vehicle purchase (work vehicle). More
July 31, 2019
.sales and service Rob Dako continues to go over and beyond. Helped with price matching and cares about safety. Very personable too. Todd gave his input when I was looki Rob Dako continues to go over and beyond. Helped with price matching and cares about safety. Very personable too. Todd gave his input when I was looking at warranty for a used van. Ken has helped me buy 3 or 4 cars and now my daughter. More
Other Employees Tagged: Todd Servant, Tara Shepherd , Robert Dako, Erin Power
July 28, 2019
Ken Yates recommended I bought a Toyota Yaris 2015 from ken back in December 2018. He is an absolutely knowledgeable and smart dealer. Gave me what I exactly wanted. Nothin I bought a Toyota Yaris 2015 from ken back in December 2018. He is an absolutely knowledgeable and smart dealer. Gave me what I exactly wanted. Nothing more, nothing less. He doesn't try to oversell you what you don't want. Definitely recommended. More
July 24, 2019
Ken Yates I bought a 2016 Rav 4 with Ken for the first time. I had a great experience Ken was really kind and helpful to someone that doesn't know much about ve I bought a 2016 Rav 4 with Ken for the first time. I had a great experience Ken was really kind and helpful to someone that doesn't know much about vehicles. Ken had a lot of experience and went out of his way to help me find a car that I can afford. Even after I bought my car he is just a phone call or email away, helped me with a scratch I had on my car. More
July 18, 2019
Very professional staff ken was extremely helpful I was very pleased and happy with the 2020 corolla se upgrade i purchased. Ken was very courteous, knowledgeable and made the process very easy for me I was very pleased and happy with the 2020 corolla se upgrade i purchased. Ken was very courteous, knowledgeable and made the process very easy for me he was straight forward with me from the very beginning as he helped me choose the perfect vehicle. More
July 04, 2019
Great Service and Very Patient Sales Specialists I had an excellent experience at Toyotatown buying my car this past week. Both Gwen and Ken were very thorough and knowledgeable about the car produc I had an excellent experience at Toyotatown buying my car this past week. Both Gwen and Ken were very thorough and knowledgeable about the car products, and they answered all my questions that I had about everything! Even on the test drive, Ken patiently responded to all my queries, and when Gwen went over the features in the car, I had to ask her to repeat what she had said MANY times! They were pleasant, caring, and willing to help in any way. I appreciated working with both Gwen and Ken, as well as Rita, and the transaction was completed without difficulty. Thanks to all of you for making this a positive experience! More
Other Employees Tagged: Gwen Jones, Rita Dalal
June 06, 2019
They helped me get into my new Rav4 Ken and Brian worked hard to get me my hard to get 2019 Rav4 EXL 4WD Hybrid. It was a replacement for my 2017 Rav4 that got written off in an accident Ken and Brian worked hard to get me my hard to get 2019 Rav4 EXL 4WD Hybrid. It was a replacement for my 2017 Rav4 that got written off in an accident. Thank you for helping me get the car I wanted. They went far beyond what was expected of them. I will tell my friends to deal there and If i need another car i'll be back. More
Other Employees Tagged: Brian Komar
May 13, 2019
Just purchased Corolla # 3 I bought my first new car from Ken Yates back in the Summer of 2008 and have just purchased my 3rd new Corolla from Ken and his team at ToyotaTown. M I bought my first new car from Ken Yates back in the Summer of 2008 and have just purchased my 3rd new Corolla from Ken and his team at ToyotaTown. My experiences with purchasing and servicing my vehicles here have always been top notch and, after driving GM vehicles for most of my life, I won't drive anything other than a Toyota now. Ken is knowledgeable, friendly and thorough from start to finish. My new 2019 Corolla has some new safety features and electronics that were explained in detail when I picked up the car. Shout out to Rita Dalal for all of her help with the add-ons that I chose and processing the paperwork was quick and relatively painless (always a little pain when financing a new car). I wouldn't deal anywhere else, thanks again Ken & Rita ! More
Other Employees Tagged: Rita Dalal
May 10, 2019
Comfortable experience I was put at ease since I was very nervous going to dealership. I was complaining about the Detailling job done on my new vehicle. I was treated with I was put at ease since I was very nervous going to dealership. I was complaining about the Detailling job done on my new vehicle. I was treated with understanding and made to feel comfortable and that my expectations were not unreasonable. Ken took the time to review with me some of the special features of technology on my new car and has invited me back anytime I have questions on the operation of my vehicle. I thank them all for my help. More
Other Employees Tagged: Peter Engelmanas