born in London. started at Toyotatown in Jan 1986. #1 priority is happy customers!! Huge sports fan..knights season ticket holder..jays habs raptors fan also.
Read moreDealership Experience
38 yrs, 5 mos
Industry Experience
38 yrs, 5 mos
Specialties & Trainings
making the choices that are best for the customer
176 Reviews
Write a Review176 Reviews of Ken Yates
July 16, 2022
Friendly and attentive. Like the large and spacious environment and the system of checking my car in. Great report in writing on what was done, clear on costs. A busy place! Like the large and spacious environment and the system of checking my car in. Great report in writing on what was done, clear on costs. A busy place! More
Other Employees Tagged: Savannah Campbell
January 16, 2022
Nicest experience buying a new vehicle. Gwen was most helpful, a great sense of humour and did not rush us on our decisions. Very patient going thru the cars many features. Wonderful lady! Ken also ve helpful, a great sense of humour and did not rush us on our decisions. Very patient going thru the cars many features. Wonderful lady! Ken also very nice and again did not rush us, took the time to explain and answer questions. Hopefully the service dept. are as nice. More
Other Employees Tagged: Gwen Jones
November 17, 2021
I've always had a smooth experience with my service at the dealership, and Ken Yates has been a helpful and down-to-earth salesperson who helped me set up my past two vehicle leases! the dealership, and Ken Yates has been a helpful and down-to-earth salesperson who helped me set up my past two vehicle leases! More
November 05, 2021
Friendly and patient staff, from the time Bob greeted me at the garage door, to when Will discussed accessories with me, to when Jason walked me thru - from start to finish - my first service visit. They a at the garage door, to when Will discussed accessories with me, to when Jason walked me thru - from start to finish - my first service visit. They all inspired trust. As Arnold said, Iāll be back! And thanks to Ken who sold me the car and took time with me concerning some questions I had today. More
Other Employees Tagged: Jason Steuer, Will - helped with questions about rust
October 21, 2021
Was so fortunate that Ken was able to get us into a new Sienna sooner than we thought! Love it so far. He's always looked after us when we're in the market for a Toyota. Sienna sooner than we thought! Love it so far. He's always looked after us when we're in the market for a Toyota. More
Other Employees Tagged: Janine Feenstra
August 27, 2021
This is the second car that Gwen has helped me with. Excellent customer service, and very knowledgable about the product. Would recommend her to anyone. Excellent customer service, and very knowledgable about the product. Would recommend her to anyone. More
Other Employees Tagged: Gwen Jones, Shawn Longworth, Jason DeFelice, Janine Feenstra, Chelsea Wakefield , Joe Moniz
July 13, 2021
I have purchased several vehicles at Toyotatown and have consistently used their service department. My recent service appointment was carried out efficiently and in a friendly manner. Todd Servant was a kn consistently used their service department. My recent service appointment was carried out efficiently and in a friendly manner. Todd Servant was a knowledgeable, capable and trustworthy service technician. More
Other Employees Tagged: Todd Servant
July 13, 2021
Recently purchased two vehicles here. Drove an hour out of my way to be here. Top notch service. Highest xxxxxxfor my rep Ken Yates. of my way to be here. Top notch service. Highest xxxxxxfor my rep Ken Yates. More
Other Employees Tagged: Andre de Coning