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Ken Yates
195 Reviews
born in London. started at Toyotatown in Jan 1986. #1 priority is happy customers!! Huge sports fan..knights season ticket holder..jays habs raptors fan also.
Read moreDealership Experience
40 yrs, 3 mos
Industry Experience
40 yrs, 3 mos
Specialties & Trainings
making the choices that are best for the customer
195 Reviews
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195 Reviews of Ken Yates
September 14, 2024
Ken Yates truely is a trustworthy car salesman. Thank you Ken for your guidance in choosing the hybrid version of the Rav4. And I love the XLE package! Thanks for all your support and advice! Thank you Ken for your guidance in choosing the hybrid version of the Rav4. And I love the XLE package! Thanks for all your support and advice! More
by Paul Jahans
Other Employees Tagged: Janine Feenstra
August 22, 2024
Ken was great to deal with with my limited time and availability! He gave great advice and was very honest. availability! He gave great advice and was very honest. More
by Steph
Other Employees Tagged: Janine Feenstra
August 18, 2024
Great service! Answered all my questions and went beyond necessary to ensure that we were extremely happy with our purchase! Answered all my questions and went beyond necessary to ensure that we were extremely happy with our purchase! More
by Michele
Other Employees Tagged: Andre de Coning
July 18, 2024
Ken Yates provided exemplary service when I bought my 2024 Highlander Grand Hybrid. Denis Dabous provided excellent service regarding the installation of the towing package that I purchased with the vehi 2024 Highlander Grand Hybrid. Denis Dabous provided excellent service regarding the installation of the towing package that I purchased with the vehicle. More
by jbo
Other Employees Tagged: Dennis Dabous
June 11, 2024
She was very knowledgeable, helpful, kind, considerate of my schedule, and very friendly! Great service. my schedule, and very friendly! Great service. More
by TaylorA
Other Employees Tagged: Enna Pinacho , Andre de Coning
June 07, 2024
Unfortunately I had a terrible experience with Toyota parts and services. Jason was friendly and Lucas at the desk was great, however the services all around were awful! Offering a complimentary car wash parts and services. Jason was friendly and Lucas at the desk was great, however the services all around were awful! Offering a complimentary car wash and not doing it and being told “well it doesn’t get everything” LIES, every part of the car was still the same. But that wasn’t the worst part, attempting to charge the customer again and then realizing I was overcharged a month ago when I purchased the part was all together different. The problem was fixed however it took several days and people to talk to. The reputation at Toyota is pretty accurate sadly and this visit proved that the service is awful! More
by J
Other Employees Tagged: John Rossini, Jason DeFelice
April 17, 2024
Had a couple questions about seat heaters that don't reset after the vehicle is shut off and restarted,those are very old school switches, the questions went unanswered. I never thought toyota would res reset after the vehicle is shut off and restarted,those are very old school switches, the questions went unanswered. I never thought toyota would resort to low quality products as they seem to have done in the rav4 hybrid. I'm glad we leased so we can try another manufacturer when the lease is done. More
by Picwictea
