born in London. started at Toyotatown in Jan 1986. #1 priority is happy customers!! Huge sports fan..knights season ticket holder..jays habs raptors fan also.
Read moreDealership Experience
38 yrs, 5 mos
Industry Experience
38 yrs, 5 mos
Specialties & Trainings
making the choices that are best for the customer
176 Reviews
Write a Review176 Reviews of Ken Yates
April 07, 2016
Excellent service when buying new or pre-owned vechicles! I just purchased a 2012 RAV4 from Salesperson Ken Yates. He was a pleasure to deal with and provided excellent service. The process was quick and pain I just purchased a 2012 RAV4 from Salesperson Ken Yates. He was a pleasure to deal with and provided excellent service. The process was quick and painless. I would definitely buy from Ken at ToyotaTown for my next car! More
March 30, 2016
Outstanding Why go anywhere else Wow what outstanding service I just leased a 2016 Tacoma ,I have to say that the whole experience was more than outstanding and rewarding no pressure Wow what outstanding service I just leased a 2016 Tacoma ,I have to say that the whole experience was more than outstanding and rewarding no pressure the deal went very smoothly. The whole staff from Todd at service to Ken at sales and Vlad in finance and I can forget Jen in Parts for sourcing a tonneau cover for me. Every dealership should aim to be as professional and caring for there customers as these employees strive to be . More
Other Employees Tagged: Todd Servant , Vladimir Stepancev , Jen Golinski
March 29, 2016
5 time returning customer The title says it all. Ken Yates is a pleasure to work with, wouldn't go anywhere else. After purchase service is fantastic as well. The title says it all. Ken Yates is a pleasure to work with, wouldn't go anywhere else. After purchase service is fantastic as well. More
March 24, 2016
ken yates and brain komar are great ken and brian went beyond the call of service to put me into the the right car. Thank you for all you re help and kindness. ken and brian went beyond the call of service to put me into the the right car. Thank you for all you re help and kindness. More
Other Employees Tagged: Brian Komar , janiine feenstra
March 15, 2016
Excellent service from Ken Yates at ToyotaTown Ken helped my wife and I buy a 2014 Camry and a 2015 Corolla. Both experiences were trouble-free and straightforward. Ken was a huge help through th Ken helped my wife and I buy a 2014 Camry and a 2015 Corolla. Both experiences were trouble-free and straightforward. Ken was a huge help through the many steps for us to buy the cars (first time we have bought such new vehicles). I would recommend Ken without hesitation to friends and family. Ken was honest, hassle-free, and knowledgeable. Ken is a real asset to his dealership, ToyotaTown. More
March 08, 2016
very helpful I had extensive issues with the insurance company when I was trying to pick uo the vehicle and the dealership held it for me for weeks longer then the I had extensive issues with the insurance company when I was trying to pick uo the vehicle and the dealership held it for me for weeks longer then their obligation. They demonstrated excellent customer service. More
Other Employees Tagged: Adel Al Rayes
March 05, 2016
Relaxed no pressure experience I needed a car. Being a high mileage commuter, I was looking for a vehicle that would take the mileage, be comfortable and practical but still fun to I needed a car. Being a high mileage commuter, I was looking for a vehicle that would take the mileage, be comfortable and practical but still fun to drive and still look good. I never felt pressured into making a decision, Once the decision was made, the formalities were taken care of with friendly professionalism and attention to detail. All promises were fulfilled, and I picked up my car at the time agreed to. Thank-you for making such a large decision an experience without stress. More
Other Employees Tagged: Nicole Levasseur, The sweet woman at the front desk who always asked me if I wanted coffee.
March 04, 2016
Love my new car! This is my 3rd lease through Toyotatown and the process seems to get easier each time. I was able to get a new car at the same rate as my old one wit This is my 3rd lease through Toyotatown and the process seems to get easier each time. I was able to get a new car at the same rate as my old one with a few upgrades to the new one. I love the Corolla as an economical car with room for 4 adults, room to go on vacation but economical gas mileage and ease of use in the city. Ken Yates respects my time and my budget and was easy to talk to about the various options I may be considering. I absolutely recommend Toyotatown and their staff if you're considering a new car. More
February 20, 2016
Great Experience with Experienced Salesman Ken Yates is a patient, knowledgeable, experienced salesman who will answer all your questions and take the time to meet with you and help guide you t Ken Yates is a patient, knowledgeable, experienced salesman who will answer all your questions and take the time to meet with you and help guide you through the vehicle purchasing process from start to finish. He seeks the best price, is trustworthy, not pushy, and takes you right until the end to ensure you are taken care and confident when you drive your new vehicle off the lot. Our fourth vehicle purchase over the years through Ken and we will keep coming back. More
February 19, 2016
Insighful, empathetic and proficient Ken Yates is insightful, knowledgeable and empathetic in helping customers with their requirements and interests in buying vehicles. Todd Servant is p Ken Yates is insightful, knowledgeable and empathetic in helping customers with their requirements and interests in buying vehicles. Todd Servant is proficient in explaining service requirements and triaging what needs to be done and when. Similarly Al Farmer is always helpful in recommending and finding just the right parts. ToyotaTown has served our family well for over thirty years. More
Other Employees Tagged: Todd Servant , Al Farmer