Ken Yates | Page 12

Fine and dandy The salesman Mr. Yates was quite informative and knowledgible about the product and the deal. He was very patient answering questions on the particula The salesman Mr. Yates was quite informative and knowledgible about the product and the deal. He was very patient answering questions on the particular car we were considering purchasing. More

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highly recommended Ken is very professional, helpful, and patient. He makes my experience of buying the car at Toyota Town most pleasant. I highly recommend him to anyon Ken is very professional, helpful, and patient. He makes my experience of buying the car at Toyota Town most pleasant. I highly recommend him to anyone who is looking for a used or new vehicle. Ken will surely help you find your dream car. More

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Phenomenal Customer Service My experience at ToyotaTown was phenomenal! I had Ken Yates assist me with leasing a 2018 Toyota Corolla. Ken was very informative and supportive thro My experience at ToyotaTown was phenomenal! I had Ken Yates assist me with leasing a 2018 Toyota Corolla. Ken was very informative and supportive throughout the process. He made the entire process easy and enjoyable. He explained everything in full detail and helped me understand everything I needed to know as a first car owner. He is someone I would highly recommend everyone to go see as he is a wonderful and customer-oriented employee at ToyotaTown. More

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Upfront, no nonsense vibe. Ken Yates was friendly and straightforward to deal with. Was not too "salesy" at all. I knew what I wanted and he didn't screw around. Toyotatown gave Ken Yates was friendly and straightforward to deal with. Was not too "salesy" at all. I knew what I wanted and he didn't screw around. Toyotatown gave me solid value for my trade in to get the overall deal done...appreciate that! On the other hand, Rita in finance was too pushy. She tried to sell me warranties and car protection I did not want and was too persistent even after I stated I did not want it...got a bad vibe. She even stated, "its only $20 per month more" when talking about Toyotatown's finance rate vs. my bank. $20 per month more over 60 months is $1200 in my pocket....an easy obvious choice. It seemed like she did not get the obvious-ness on this fact. Overall, a very good experience ay ToyotaTown. More

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New lease on a 2018 Corolla I just leased my seventh straight car from Toyotatown. There is a reason I am a loyal customer. I am treated like a loyal customer. The vehicle was re I just leased my seventh straight car from Toyotatown. There is a reason I am a loyal customer. I am treated like a loyal customer. The vehicle was ready on time and I am very pleased. Ken Yates is simply one of the best salesman around. He will go out of his way on his own time to help in any way. Thanks to all, I love the car. More

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Great, honest Dealership Toyota Town was great to us. Very friendly and honest about what is available. Our sales person was Ken, can’t say enough good things about him. Nicol Toyota Town was great to us. Very friendly and honest about what is available. Our sales person was Ken, can’t say enough good things about him. Nicole in financial services helped us a great deal. I highly recommend Toyota Town. More

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Just bought my first (brand new) car at ToyotaTown! I bought my first (brand new) car with the help of Ken Yates at ToyotaTown. The whole experience was enjoyable and comfortable. Couldn't be happier - I bought my first (brand new) car with the help of Ken Yates at ToyotaTown. The whole experience was enjoyable and comfortable. Couldn't be happier - no complaints! Nicole Levasseur helped us with all the financing, and she was great as well. More

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Wonderful This is the 4th Toyota we have bought from Ken Yates. We will not use anyone else. We trust him explicitly. He is friendly, honest and gives us all th This is the 4th Toyota we have bought from Ken Yates. We will not use anyone else. We trust him explicitly. He is friendly, honest and gives us all the time we need. We highly recommend Ken, ToyotaTown and Todd Servant in the Service Department. We love our new 2018 Rav 4. More

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Excellent Firts-class service After went to several car dealers, I found in ToyotaTown the car and service that I had sought. Ken was an excellent guide and facilitator to buy our After went to several car dealers, I found in ToyotaTown the car and service that I had sought. Ken was an excellent guide and facilitator to buy our Corolla 2011. He went above and beyond to make easier and outstanding the purchase experience. I will be back to see Ken when we need to buy another car for the family. More

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All the details covered. Saw a low mileage used car on their website in the evening. The next morning I dropped in and spoke with salesman, Ken. Although the board showed the Saw a low mileage used car on their website in the evening. The next morning I dropped in and spoke with salesman, Ken. Although the board showed the car was sold, he went to double check because sometimes the financing doesn’t go through. And I was soon test driving the car I wanted. Janine went over the paperwork without any pressure for warranty options. The whole process was quick to complete. Today as I drove away in my shiny blue Toyota I thought my family was right. Going to ToyotaTown in London was worth the hour drive. More

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