born in London. started at Toyotatown in Jan 1986. #1 priority is happy customers!! Huge sports fan..knights season ticket holder..jays habs raptors fan also.
Read moreDealership Experience
40 yrs, 4 mos
Industry Experience
40 yrs, 4 mos
Specialties & Trainings
making the choices that are best for the customer
196 Reviews
Write a Review196 Reviews of Ken Yates
February 06, 2019
Didn't end up buying, but great service Went in recently but eventually decided on another brand of car but Ken was extremely helpful in weighing options and ultimately making that choice. G Went in recently but eventually decided on another brand of car but Ken was extremely helpful in weighing options and ultimately making that choice. Great service highly recommended! More
February 02, 2019
Fantastic experience at Toyota Town! Just leased a 2018 RAV4 from Toyota Town. Big thank you to Ken, who was super helpful and always available to answer all my questions. He made the pro Just leased a 2018 RAV4 from Toyota Town. Big thank you to Ken, who was super helpful and always available to answer all my questions. He made the process easy and fast! Loving my new car! More
Other Employees Tagged: Janine Feenstra
January 24, 2019
Easy to Deal With This is the second or third Toyota Corolla that we've bought from Ken Yates at Toyotatown. He is great to deal with. He listened carefully to what we This is the second or third Toyota Corolla that we've bought from Ken Yates at Toyotatown. He is great to deal with. He listened carefully to what we wanted and worked with us to find a car that fit our needs. We were pleased with the simplicity of the deal, the trade-in value we got and the final price of the car. He even stayed late to help us. We would definitely recommend him and Toyotatown. Thanks Ken. More
Other Employees Tagged: Jackie Vera
January 16, 2019
Great Service Advisor. Amanda Krug was very timely and professional, this is why I chose Ken Yates and ToyotaTown for my last 5 vehicles. I hate to say it, but if they don't Amanda Krug was very timely and professional, this is why I chose Ken Yates and ToyotaTown for my last 5 vehicles. I hate to say it, but if they don't come out with a replacement for the Venza, I will be looking at other brands. More
Other Employees Tagged: Amanda Krug
November 01, 2018
A great experience Ken and Nicole were great in talking me through the process once I had made a selection. They were both warm and fair, answered any and all questions Ken and Nicole were great in talking me through the process once I had made a selection. They were both warm and fair, answered any and all questions I had. More
Other Employees Tagged: Nicole Levasseur
October 30, 2018
Just bought our 3rd Highlander from Toyota Town We just purchased our 3rd Highlander from Toyota Town and absolutely love it. Ken Yates was our Product advisor and this is the 4th vehicle he has hel We just purchased our 3rd Highlander from Toyota Town and absolutely love it. Ken Yates was our Product advisor and this is the 4th vehicle he has helped us purchase. It has always been been a positive experience and Ken has always worked hard to help us find the perfect vehicle within our budget and has never pressured us once to purchase a certain vehicle. Thank you Ken and thank you Toyota Town for the continued positive experiences and helping us throughout the entire process of purchasing a vehicle. Ryan Hutchinson More
October 27, 2018
Matt and Elaine We had an absolutely wonderful experience from start to finish with Shawn Longworth at toyotatown. He gave us all the information we needed to make an We had an absolutely wonderful experience from start to finish with Shawn Longworth at toyotatown. He gave us all the information we needed to make an informed decision about what was best for our needs both now, and in years to come. He listened to our needs, wants, and concerns, working hard to get us the best deal possible. We left the dealership with confidence, looking forward to picking up our car 3 days later. When we picked it up it was exactly what we expected. Clean and running smoothly. We were also given a free oil change at the dealership, so we’re looking forward to saving more money when that time comes as well. Overall we had no complaints, only good experiences to look back on. Thank you Shawn for taking a potentially stressful situation and making it smooth, simple and fun for us! We will definitely be recommending toyotatown based on our great experience. More
Other Employees Tagged: Shawn Longworth
October 24, 2018
Buying Experience Could’ve Been Better I found a great used car and dealt with Ken to buy it. Ken’s a good guy who tried to make this transaction work but, with issues from a failed safet I found a great used car and dealt with Ken to buy it. Ken’s a good guy who tried to make this transaction work but, with issues from a failed safety test, it wasn’t easy and took way too long. I went into the dealer many times that week only to wait for service. On one occasion, I waited two hours and about an hour each on two other visits. It definitely wasn’t all Ken’s fault, but he sent me to another mechanic for the safety and the repair when they have service right there. It could’ve been much easier. Helena in Service went out of her way to help make it right. More
Other Employees Tagged: Helena Vrabec
October 24, 2018
Amazing! No pressure ...extremely helpful product advice. Made us feel very comfortable in the purchasing process . Ken yates was professional in all aspects a No pressure ...extremely helpful product advice. Made us feel very comfortable in the purchasing process . Ken yates was professional in all aspects and 100 % genuine in his desire to help us with our transportation needs. More
October 17, 2018
Amazing service I have dealt with Ken now for two of my vehicles he is amazing at getting me exactly what I was looking for in a very timely fashion. I love my Toyota I have dealt with Ken now for two of my vehicles he is amazing at getting me exactly what I was looking for in a very timely fashion. I love my Toyota vehicles and the service is amazing. If you're in the market for a new vehicle I suggest you go and see Ken as you will not be disappointed. More
Other Employees Tagged: Janine Feenstra

