Ken Yates | Page 11

Gret experience ! With the passing of my wife a couple yeasrs ago I hadn't made a big decision by myself in 26 years. I was quite nervous about a purchase of a new car With the passing of my wife a couple yeasrs ago I hadn't made a big decision by myself in 26 years. I was quite nervous about a purchase of a new car on my own. Ken Yates and Andre De Coning walked me through the process of finding the right car for me and financing while clearly explaining every detail. Everyone at Toyota Town were friendly and very helpful. I will always respect the dealership and it's employees. Great experience ! More

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Great customer service! They have a friendly atmosphere and intelligent staff. I had my young child with me and we felt welcome and appreciated as we shopped and completed t They have a friendly atmosphere and intelligent staff. I had my young child with me and we felt welcome and appreciated as we shopped and completed the purchase. More

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Didn't end up buying, but great service Went in recently but eventually decided on another brand of car but Ken was extremely helpful in weighing options and ultimately making that choice. G Went in recently but eventually decided on another brand of car but Ken was extremely helpful in weighing options and ultimately making that choice. Great service highly recommended! More

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Fantastic experience at Toyota Town! Just leased a 2018 RAV4 from Toyota Town. Big thank you to Ken, who was super helpful and always available to answer all my questions. He made the pro Just leased a 2018 RAV4 from Toyota Town. Big thank you to Ken, who was super helpful and always available to answer all my questions. He made the process easy and fast! Loving my new car! More

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Easy to Deal With This is the second or third Toyota Corolla that we've bought from Ken Yates at Toyotatown. He is great to deal with. He listened carefully to what we This is the second or third Toyota Corolla that we've bought from Ken Yates at Toyotatown. He is great to deal with. He listened carefully to what we wanted and worked with us to find a car that fit our needs. We were pleased with the simplicity of the deal, the trade-in value we got and the final price of the car. He even stayed late to help us. We would definitely recommend him and Toyotatown. Thanks Ken. More

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Great Service Advisor. Amanda Krug was very timely and professional, this is why I chose Ken Yates and ToyotaTown for my last 5 vehicles. I hate to say it, but if they don't Amanda Krug was very timely and professional, this is why I chose Ken Yates and ToyotaTown for my last 5 vehicles. I hate to say it, but if they don't come out with a replacement for the Venza, I will be looking at other brands. More

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A great experience Ken and Nicole were great in talking me through the process once I had made a selection. They were both warm and fair, answered any and all questions Ken and Nicole were great in talking me through the process once I had made a selection. They were both warm and fair, answered any and all questions I had. More

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Just bought our 3rd Highlander from Toyota Town We just purchased our 3rd Highlander from Toyota Town and absolutely love it. Ken Yates was our Product advisor and this is the 4th vehicle he has hel We just purchased our 3rd Highlander from Toyota Town and absolutely love it. Ken Yates was our Product advisor and this is the 4th vehicle he has helped us purchase. It has always been been a positive experience and Ken has always worked hard to help us find the perfect vehicle within our budget and has never pressured us once to purchase a certain vehicle. Thank you Ken and thank you Toyota Town for the continued positive experiences and helping us throughout the entire process of purchasing a vehicle. Ryan Hutchinson More

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Matt and Elaine We had an absolutely wonderful experience from start to finish with Shawn Longworth at toyotatown. He gave us all the information we needed to make an We had an absolutely wonderful experience from start to finish with Shawn Longworth at toyotatown. He gave us all the information we needed to make an informed decision about what was best for our needs both now, and in years to come. He listened to our needs, wants, and concerns, working hard to get us the best deal possible. We left the dealership with confidence, looking forward to picking up our car 3 days later. When we picked it up it was exactly what we expected. Clean and running smoothly. We were also given a free oil change at the dealership, so we’re looking forward to saving more money when that time comes as well. Overall we had no complaints, only good experiences to look back on. Thank you Shawn for taking a potentially stressful situation and making it smooth, simple and fun for us! We will definitely be recommending toyotatown based on our great experience. More

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Buying Experience Could’ve Been Better I found a great used car and dealt with Ken to buy it. Ken’s a good guy who tried to make this transaction work but, with issues from a failed safet I found a great used car and dealt with Ken to buy it. Ken’s a good guy who tried to make this transaction work but, with issues from a failed safety test, it wasn’t easy and took way too long. I went into the dealer many times that week only to wait for service. On one occasion, I waited two hours and about an hour each on two other visits. It definitely wasn’t all Ken’s fault, but he sent me to another mechanic for the safety and the repair when they have service right there. It could’ve been much easier. Helena in Service went out of her way to help make it right. More

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