Kelly Karl-Begg
Kelly Karl-Begg at Courtesy Ford Lincoln

Kelly Karl-Begg

Sales

Courtesy Ford Lincoln

684 Wharncliffe Rd S
London, ON N6J 2N4

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of Kelly Karl-Begg

January 27, 2026

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Buying a new vehicle from Kelly was a real pleasure. She answered every one of my questions to my complete satisfaction and was consistently pleasant. After the purchase she followed up with me to ensur More

by dougi.lewis
Recommend Dealer
Yes

Other Employees Tagged: Charles Gardiner

January 24, 2026

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I’ve worked with Kelly Karl-Begg on my last two vehicle transitions and have been the smoothest ones I’ve had (including several other ford dealerships). Knowledgeable, responsive and easy to work with! More

by Kanekyle20
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Recommend Dealer
Yes

Other Employees Tagged: Charles Gardiner

January 21, 2026

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We had the pleasure of dealing with Kelly, she was amazing highly recommended thanks again for the help! More

by tyler.mcphee12
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Recommend Dealer
Yes

December 22, 2025

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Horrible experience, still going through he## . Bought a car Nov.15th and its been in the shop longer then ive driven it. The mechanics have put more miles on it test driving it then I have. Ver More

by melisa55
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Recommend Dealer
No
Dec 23, 2025

melisa55 responded

Ive had and im still having 1 horrible experience buying a Platinum Ford Escape Hybrid. Bought it Nov. 5th and today is Dec. 23rd and it is still in the shop being fixed. Very, very disappointed in ford courtesy for selling me a car they can't fix.!! Ive made 3 payments and i may have driven it for a total of 2 weeks. What a stressfull experience and it is still going on. I thought i could drive my New Car home for Christmas, but its been broken since the day i got suckered into buying it.

Dec 31, 2025

melisa55 responded

And the nightmare continues. My car was once again in the shop being repaired. Go to pick it up a week later because they said it was good to go. Not even 30 minutes of me being in my car , nothing was fixed. The same problems and my gas tank was empty. Its been over 3 weeks now that ive been going to Courtesy Ford asking to speak with or make an appointment with upper management. Noone has called me back and its Dec. 31st. Ive been lied to about people not being there at work when they clearly are when you mention OMVIC. and see them peak around the corner. So i have another appointment moday tuesday or wednesday after new years cause they cant find me a loaner until then that i can drive while they try and fix my car for the atleast 5th time in 1 month

Jan 14, 2026

melisa55 responded

Nightmare continues, clanky noise again. I had an appointment for jan 5th, brought it in, only 1 person just listened to it but it wasnt making the clanky noise at that exact time, just a small like noise so he said its normal. I argued abit saying its not just a little sound anyhow he said it was because its a hybrid. I then procided to bring my car for the appintment i made the week before about my car still making noise and they wouldnt check it out. The other guy had the nerve to say that it costs him money when i bring my car in to be serviced. We made a schedualed phone appointment for today last week when i was in their office between 2pm and 3:30pm today (jan 13 2026)with another person who ive asked to speak with on many occaisions but was once again ghosted by him. As i was leaving he also had the nerve to sit back in his chair, push back, put his hands behind his head and say," should i warn everyone here that you will be coming in for every little problem and noise i hear my car making!) There were 3 of us in that room when he said that!! So i called tonight to see how come this guy didnt make his call to me and apperently he had other things to do. Then i wanted to speak with service because the noise that is apparently just is fine has gotten louder and clanky again but they were once again all gone home for the night and the 1 guy was too busy to hear my noises i have on vedio

December 06, 2025

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Matt is a wonderful man who’s filled with patience and compassion with me. He’s my first time continuing with the new truck again. More

by Rileyallenn
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Recommend Dealer
Yes

December 01, 2025

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This dealership is top notch, from being greeted at the desk to the Finance dept and everything in between. The process was flawless. Thank you. More

by Duane
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Recommend Dealer
Yes

Other Employees Tagged: Alex Tapia , Charles Gardiner

December 01, 2025

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The Service and Sales staff are friendly and someone's always available to help when needed. More

by sham
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Recommend Dealer
Yes

Other Employees Tagged: Charles

November 03, 2025

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After buying 4 new vehicles from Kelly I will always return to her for any furthe purchases. Great service and personality. More

by brickie68
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Recommend Dealer
Yes

Other Employees Tagged: George Anderson

October 30, 2025

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I had a great experience working with Kelly recently when getting into a new truck from my existing lease. I was made to feel comfortable and heard from the outset and felt that Kelly kept my best interests More

by dgsmith401
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Recommend Dealer
Yes

September 20, 2025

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Kelly and Charles were awesome. Not pushy, no pressure. Almost feel like family. Will definitely go back when looking for another vehicle More

by Steve
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Recommend Dealer
Yes

Other Employees Tagged: Charles

Sep 20, 2025

Steve responded

My apologies Charles. I don't know your last name

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