Keith Kelly | Page 16

Relax and Friendly My experience was very pleasant in general. The sales person I dealt with. Dave Stokell was friendly polite and professional. The experience was relax My experience was very pleasant in general. The sales person I dealt with. Dave Stokell was friendly polite and professional. The experience was relaxed which was a fact that help a lot in making my decision. The business manager who dealt with my case was also professional and very clear in the details leading to the signature of the contract. More

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Whitby Toyota does it again - Thanks Seth! After a car accident and a written off Sienna, we needed to get things rolling quickly on a new van. Seth Pillai and the team at Whitby Toyota got us After a car accident and a written off Sienna, we needed to get things rolling quickly on a new van. Seth Pillai and the team at Whitby Toyota got us everything that we needed to get back on track and even remembered us from our last meeting. Seth was able to find us the vehicle that we wanted at a fair price and helped us during a stressful time. We appreciate the personalized and caring service that we received and will continue to make Whitby Toyota our go-to place for our vehicle needs. Thanks Seth! More

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1st time Toyota purchase This is my first experience with Whitby Toyota and my first with Toyota in general and I can't say enough good things about my experience. Gary was a This is my first experience with Whitby Toyota and my first with Toyota in general and I can't say enough good things about my experience. Gary was a pleasure to deal, doing whatever he could to ensure we got the vehicle we were looking for within our budget. No pressure tactics and was candid about where the vehicle might not compare favourably to competitors. Gary and team were able to secure us a Highlander from another dealership meaning I'd be getting the car in a matter of days instead of months. Furthermore, even after signing on the dotted line at a stated interest rate, Keith called the next day advising he had secured me an even better rate with a different financial institution. Can't wait to take possession and looking forward to experiencing the dealer relationship post sale. More

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Words can not express the professionalism and dedication that the Toyota employees show to their customers. My Sales Representative Sam was awesome and attentive! The facility is very clean and the delive that the Toyota employees show to their customers. My Sales Representative Sam was awesome and attentive! The facility is very clean and the delivery and inspection of my new vehicle was very prompt and informative. Thanks Sam for your prestige and excellent service! More

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Very Knowledgable- Fantastic Client Experience This is the third car we have bought from Gary Brown and the service experience is extraordinary! He knows his product and Gary works with you to fin This is the third car we have bought from Gary Brown and the service experience is extraordinary! He knows his product and Gary works with you to find the best product, options and price for your needs, with no pressure to buy. He simply arms you with the facts so you can make an informed decision that is right for you! Gary is also terrific at looking after the details, including the smaller ones. When we purchased our 2015 Camry he recommended snow tires, which we bought, and suggested we opt for lower kilometre extended warranty based on our historical mileage, and he ensured all of our options were satisfied when we picked up the car. When you thought it couldn't get any better, he spent an hour in the car with us reviewing the many features, and took our temporary insurance coverage and cut it to the standard slip size so it could be included in the small folder with the ownership. It may not seem like much, but a thoughtful gesture when you are overwhelmed with purchasing a new car, Gary looking after the finer details becomes so important and very much appreciated. It is important to mention the superior service provided by Keith Kelly. He is also very knowledgeable and carefully reviewed the extra options available to us with our purchase. While reviewing these, he had a light hearted and fun personality, and made us feel very much at ease. If you want a great vehicle, fantastic service experience with people who want you to be comfortable and at ease with your purchase, then visit Whitby Toyota and ask for Gary Brown and Keith Kelly. You won't be disappointed. After you purchase your car, the excellent experience doesn't end because the Whitby Toyota Sevice Dept also provides exemplary service to customers. This a dealership that looks after you end to end. More

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I wouldn't deal with anyone else I am a longtime customer. It is always a pleasure to deal with both the service and sales department. I just renewed my lease and Gary Brown made t I am a longtime customer. It is always a pleasure to deal with both the service and sales department. I just renewed my lease and Gary Brown made the process simple and even set up the blue tooth and radio for me. Good thing as I am really not tech savvy. I love my new car. More

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New Car I was pleasantly surprised how excellent this dealer was. I felt very comfortable, no pressure was put on me and my dad. They were down to earth, co I was pleasantly surprised how excellent this dealer was. I felt very comfortable, no pressure was put on me and my dad. They were down to earth, communicated everything to us, showed us quote in full, and no nonsense was being presented to us. Needles to say my dad walked out with a brand new car, and he was confident that he has made a right choice ( and he is very hard to satisfy). I recommend this dealer to all. More

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Accommodating and Friendly I had an awesome experience with Whitby Toyota. I even got my car a month earlier than expected. I was referred to this dealership by my neighbor, and I had an awesome experience with Whitby Toyota. I even got my car a month earlier than expected. I was referred to this dealership by my neighbor, and would definitely recommend this dealership to anyone. More

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Saved the Best for the last! As this is probably my last new car - "getting older" - it is especially great to finish on such a high note. This time the experience was everything As this is probably my last new car - "getting older" - it is especially great to finish on such a high note. This time the experience was everything we could have wished for. Yes, my wife was also involved. Outside the signs say welcome., but then so do others. Inside you rapidly feel welcome.. We arrived on time and Nicole was there waiting to greet us. Two days later as we left in our new car we felt grateful for having met her. All the good qualities you look for in one person. Knowledge, attention to detail, listens, explains, all the while being human and yet businesslike. At no time did we feel pressure or stress. We look forward to getting to know the other team members in the coming years. . More

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Very Satisfied Thorough explanation of the vehicle and very good customer relations. I felt comfortable in that I was being treated with honesty and fairness never Thorough explanation of the vehicle and very good customer relations. I felt comfortable in that I was being treated with honesty and fairness never before experienced with other dealerships. More

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