"Excellent work charbel"
- Yi Zhou
From the start of this entire car shopping experience, charbel has been just perfect. So glad I had him as my Mercedes Benz sales person. Please whom ever reads this, walk into the dealership and ask directly for him. You won’t be disappointed. Thank you everyone.
"Tony made my purchase very easy! He was a pleasure to..."
Tony made my purchase very easy! He was a pleasure to work with and professional! He listened to my needs and was able to get my the exact car I wanted!
"A great sales experience!"
Buying a car can be a stressful. Making a significant investment in an asset that depreciates so quickly is never easy. I visited multiple dealerships and was faced with the same process of eliciting my requirements, qualifying my price tolerance and understanding my wants when my answer to many of the questions is 'it depends'. I've got access to the internet and can do some basic research. The first thing I want to do when I arrive at the dealership is get in the car and drive. The best thing that Warren did was listen. And he continued to listen from the moment we walked through the door to post-sale when we realized we would need winter floor mats. The experience with Katrina walking through the financials and warranties was similarly satisfying She answered every question we had with an understanding of our personal needs.
"Great Overall Experience!"
As a first time Mercedes owner...I have to say that the experience was great. Tony Yang was very knowledgable, informative and friendly...working very hard to find the right vehicle for me. As well, Katrina Wong was also wonderful to deal with. I'd highly recommend the London MB Dealership!
"Excellent customer service! "
- Julia S
This was my first time dealing with Mercedes-Benz London and it honestly couldn't have been any better. Tony was so friendly, informative and timely in getting back to me with all my questions. Katrina was swift in helping me deal with the financials and the insurance. My car buying experience was smooth and I was able to drive away in an amazing new 2020 GLE.
Thank you Tony Yang. Your prompt response in replying to my phone call about a new vehicle you had even on your day off shows the commitment you have for your customers. I enjoyed buying this vehicle from you. When I can trade a vehicle back in and buy a new one in 15 minutes is what I like!! Thanks again. My number one salesperson! Thanks Katrina Wong for having the paperwork completed and for the new umbrella!
"Trusted and Exceptional Experience"
This is our 6th Mercedes vehicle purchased through Tony Wang. We count on Tony's knowledge, professionalism, respect and integrity to guide us through the selection and purchase process and Tony rises to the occasion each time. No surprise there!! Tony checks all the boxes for anyone looking to purchase a Mercedes vehicle.
I contacted Mercedes-Benz London after viewing their website. New to MB and not having a specific contact, I just happened to be put in contact with Warren Cunningham. Warren was east to speak with, knew his stuff and was extremely professional. He could not have been a better fit for me; he sensed the level of interaction I wanted and made my transition to MB seamless and enjoyable. He contacted me when he said he would; he returned my calls promptly and professionally; and set clear expectations as to next steps. I also spoke briefly with Katrina Wong...equally efficient!! MBL, It’s all about your people.
To me, Warren is the face of MB and will be a big factor in me remaining a loyal repeat customer. Oh, the car is pretty awesome too! :)
Tony and all of the gang made me feel that they were working with me and not trying to squeeze every dollar out of me. I'm satisfied return customer. Thanks.
"Tony Yang and Mercedes London - Great service"
The dealership had a car advertised that I was interested in so I contacted the dealer by email. Tony responded very quickly. I asked for details on the car and he went out of his way to take a video of the entire car and verbal description and post t to you tube so that I could get a real time image of the car. Nice touch!!! I then made contact and we scheduled a meeting the following day. Both of us were prompt and on time and he personally met me at the entrance, introduced himself and initiated the process of a potential trade in with his manager and a test drive for the car. He explained the features as best he could , since it was not a Mercedes, and we came back to conclude our deal. The negotiations were simple and clean and done in 5 minutes, literally.
Tony introduced me to the Used Car Sales Manager, which rarely happens and the rest of the staff that were looking after the transaction. Everyone was exceptional
When I came back the following week to pick up the new car, Tony met me again and guided me through the process to conclude the deal.
Tony made it exceptional easy for me and I would highly recommend him to my family and friends if they were looking for a car to purchase. He is professional, polite and courteous and one of the best sales representatives I have had the pleasure to meet.