Justin Barrett | Page 2

Lately they've been Hit-and-miss. But mike waddle is it always been on time with everything I need to the only reason I go back But mike waddle is it always been on time with everything I need to the only reason I go back More

Helpful 0

Report | Print

Justin Barrett and Fernando were very helpful, knowledgeable, and professional. They obtained the needed part for my 2023 Bronco Sport and installed it in record time. I would highly recommend th knowledgeable, and professional. They obtained the needed part for my 2023 Bronco Sport and installed it in record time. I would highly recommend them. More

Helpful 0

Report | Print

Poor communication, and when I arrived to pay the bill, the service advisor wasn’t around to go over the bill. I did talk to him before I arrived and he said he was going to be there. But when I arrived, h the service advisor wasn’t around to go over the bill. I did talk to him before I arrived and he said he was going to be there. But when I arrived, he was gone, I asked 4 people to locate him. Very disappointed! I needed explanation for why it costs twice as much as it would’ve at another non dealer shop. When I brought my bill to another shop I was informed how I was screwed/massively overcharged by AH Ford. I will not return, and I advise others to do your research at other repair shops. They also guarantee their work and will use genuine for parts. More

Helpful 0

Report | Print

Very helpful with review on what work has been completed and what recommendations currently needed and what future needs we will need at next mileages and what recommendations currently needed and what future needs we will need at next mileages More

Helpful 0

Report | Print

Lonnie Catanese is very patient and helpful with my new Escape purchase- This is our second purchase from Arlington Heights Ford in the past 7 years. They also have the best service department I’ve ever ex Escape purchase- This is our second purchase from Arlington Heights Ford in the past 7 years. They also have the best service department I’ve ever experienced. Thanks for a great experience. More

Helpful 0

Report | Print

You guys are outstanding, as always! Thank you for the good service. Kevin Campbell. Ken Campbell Thank you for the good service. Kevin Campbell. Ken Campbell More

Helpful 0

Report | Print

Justin was great. I had major problems with my car and he took care of everything. From the repair work to the rental car. He kept me in the loop about every step of t I had major problems with my car and he took care of everything. From the repair work to the rental car. He kept me in the loop about every step of the work. Good job Arlington Heights Ford for hiring Justin! More

Helpful 0

Report | Print

All service was done quickly and efficiently. Very pleased with my service experience at AH Ford... Very pleased with my service experience at AH Ford... More

Helpful 0

Report | Print

Professional staff, ontime,. I am very happy with their service. Always take my car to this dealership. I am very happy with their service. Always take my car to this dealership. More

Helpful 0

Report | Print

The team at Arlington Heights Ford work so well and competently and hard to provide the best experience I have ever had in my many years of owning and maintaining our cars. This especially stands out t competently and hard to provide the best experience I have ever had in my many years of owning and maintaining our cars. This especially stands out today when so many service oriented businesses have lost competence and caring. Arlington Heights Ford really cares about doing the best they can to help their customers. Thank you. More

Helpful 0

Report | Print