19 Reviews
Write a Review19 Reviews of Justin Barrett
February 28, 2024
Jerry and Justin were very good and also great problem. Solver took care of all our needs with no cost out of my pocket. They took the extra step to make sure we were happy. Solver took care of all our needs with no cost out of my pocket. They took the extra step to make sure we were happy. More
Other Employees Tagged: Jerry Hood
February 20, 2024
Ithe service department is caring, professional and knowledgeable! Your great Thank you all so much! knowledgeable! Your great Thank you all so much! More
Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Ikram "Ike" Alam, Lou Alfano, Anthony Wojciechowski, Nicole Bayne, Kevin Juarez , Nino Mohammad
February 02, 2024
We have purchased several vehicles from Arlington Hts. Ford over the past 15 years, including a new Focus, Fusion Hybrid, Edge, and Explorer ST as well as a used 2019 F-150. Our return to AH Ford has been Ford over the past 15 years, including a new Focus, Fusion Hybrid, Edge, and Explorer ST as well as a used 2019 F-150. Our return to AH Ford has been primarily related to the great maintenance by the Service Department. We remain very pleased with Jerry Hood, Mike Waddle, the other service writers, and the mechanics. We always feel that we are treated as valued customers! More
Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Lou Alfano, Anthony Wojciechowski , Rich Jacobsen (Sales)
January 29, 2024
Justin in service is great. He always gets back to us asap, explains everything in detail and takes care of our vehicles. We really love valet service; for those two reasons we He always gets back to us asap, explains everything in detail and takes care of our vehicles. We really love valet service; for those two reasons we will never switch! Thank you for taking care of our F150s and Eco! More
December 26, 2023
I would just like to express my gratitude for the help that Luigi Alfano gave to myself and my son Jacob English during a very uncertain episode with his 2017 Ford escape. Luigi was very consistent and ca that Luigi Alfano gave to myself and my son Jacob English during a very uncertain episode with his 2017 Ford escape. Luigi was very consistent and caring during the process of a third-party warranty issue. He was helpful at keeping us informed, and providing us with needed information and help with the engine replacement and repairs, He also helped with new tires and other repairs that needed to be made. I appreciate Arlington Heights Ford consistent customer service, and help now and in the past. - [ ] Once again, Luigi was very consistent, helpful, and made us feel as though we were alone during a time where the third-party warranty could’ve been very difficult to navigate. Sincerely, Thomas and Jacob English More
Other Employees Tagged: Jerry Hood, Mike Waddle, Ikram "Ike" Alam, Lou Alfano, Nicole Bayne
November 26, 2023
Arlington Heights Ford has a top notch service department. They have provided me with pick up, delivery and the best and easiest auto repair and maintenance service that I’ve ever experienced duri department. They have provided me with pick up, delivery and the best and easiest auto repair and maintenance service that I’ve ever experienced during my 50 years of car ownership. More
Other Employees Tagged: I can’t remember the names of others.
October 07, 2023
Lonnie Catanese is wonderful. We have always received wonderful support from Arlington Heights Ford from sales to service. Jerry and Justin are great in service We have always received wonderful support from Arlington Heights Ford from sales to service. Jerry and Justin are great in service More
Other Employees Tagged: Lonnie Catanese, Jerry Hood, Jose Gutierrez, Joe Baez, Teddy Dziedzic
October 04, 2023
We are long time, and older customers of AHF. Our sales professional, Tim is an incredibly personable and professional young man. He was well aware of his on-site stock, and was perceptive and e Our sales professional, Tim is an incredibly personable and professional young man. He was well aware of his on-site stock, and was perceptive and efficient in finding the cars that met our needs. It has been 10 years since our last purchase, and needless to say, cars have changed in that time. When explaining and demonstrating (sometimes twice) the newer features, Tim was patient without being patronizing. He went above and beyond in helping coordinate our trade in and our new purchase. Additionally, Justin Barrett in service helped us weigh the xxxxxxand cons as far as repairing our vehicle or making a new purchase. He presented both sides professionally, with detailed information. We felt no pressure to make a new purchase. Jose Gutierrez also helped to ease our minds and make decisions as far as trading in our current car, and feeling confident in those decisions. Literally, they saved the best and worst, for last. No one enjoys having "the talk" as far as financing and warranties. Caboosing the entire car purchase event with Teddy Dziedzic, was a dreaded but beyond pleasant experience. He is keenly aware that folks are ready to "call it a day" by the time they get to his desk. He quickly but efficiently and beyond pleasantly gave us all the information we needed to make the best decision for us and our purchase. There is a reason we return to AHF. time and again. More
Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic , Tim Uphoff
August 04, 2023
Lately they've been Hit-and-miss. But mike waddle is it always been on time with everything I need to the only reason I go back But mike waddle is it always been on time with everything I need to the only reason I go back More
Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Ikram "Ike" Alam, Lou Alfano, Nicole Bayne, Kevin Juarez , Kenny Holiday, Lunoni Mahdu