Jorge Benitez
Jorge Benitez at Regal Kia Lakeland
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Jorge Benitez

Service Manager

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
601 Reviews
4.7

601 Reviews

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601 Reviews of Jorge Benitez

May 10, 2024

Dealership Rating
Employee Rating

My service was great with no problems. Work done on my suv was done very nicely. More

by chicagojays8879
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2024

Regal Kia Lakeland responded

Thank you so much for this 5-star review. We really appreciate you being a customer.

May 10, 2024

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First car I bought there took a ridiculous 5 hours. Seven or so years later I decided to buy a car again and the dealer was much more efficient, taking about 90 minutes. The service department has issu More

by R Espie
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kelsey Johnson, Jeremy Mahr

May 13, 2024

Regal Kia Lakeland responded

I'm truly sorry to hear about the issues you've experienced with our service department. I apologize for any inconvenience or frustration this situation has caused you. I have contacted our management team and someone will be reaching out to you. Please know that your satisfaction is our top priority and your input is invaluable as we work to improve our processes and services.

April 26, 2024

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I have been coming to Regal Kia for many years. Buying cars and have always loved the service department. Friendly people who always have a kind word! Thanks Regal Kia! Ruth Vlcek More

by RRVLCEK80
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2024

Regal Kia Lakeland responded

Thank you for your loyalty.

April 26, 2024

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Todo el personal son muy atentos con los clientes. Estamos muy contentos con sus servicios .. More

by Maria De La Rosa
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kelsey Johnson, Jonathan Benitez , Pablo Moreira, Willy Moreira

May 01, 2024

Regal Kia Lakeland responded

Gracias!

April 22, 2024

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It was nice and clean. ..very helpful..you guys have really good service I wouldn't mind recommending to place to others More

by Angel
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Recommend Dealer
Yes
Apr 25, 2024

Regal Kia Lakeland responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

April 12, 2024

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I have been a customer since 2011 and on my fourth car . I think Regal Kia is like family and never any complaints with the service department. More

by NOLEDADDYO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kelsey Johnson, Jeremy Mahr

Apr 19, 2024

Regal Kia Lakeland responded

Thank you for taking the time to provide a review, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

April 10, 2024

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Employee Rating

Thank yall for excellence customer service, professional vehicle care and knowledge of my concern for my visit More

by EDEVASIA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Apr 10, 2024

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience at Regal. Our whole team works very hard to keep our customers happy.

March 17, 2024

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Employee Rating

Jonathan Benitez is a great and excelent employee. He is a great asset at Kia Company. More

by acevedo1176
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Genesis Cruz

Mar 18, 2024

Regal Kia Lakeland responded

Thank you so much for your kind words about Jonathan Benitez! At our dealership, we're fortunate to have dedicated employees like Jonathan who go above and beyond to ensure our customers' satisfaction.

March 03, 2024

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Employee Rating

Great service and follow up with what I needed done. And I got my car back in a timely manner More

by kathryn.koch
Recommend Dealer
Yes
Mar 05, 2024

Regal Kia Lakeland responded

I'm delighted to hear that you had a great service experience and that your needs were taken care of promptly.

March 01, 2024

Dealership Rating
Employee Rating

Genesis and Jorge worked to get our situation resolved in a timely professional manner. No stressful back and forth. They kept their WORD which is most important to us and the body shop did an excellent job More

by BDSTILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genesis Cruz

Mar 05, 2024

Regal Kia Lakeland responded

I'm thrilled to hear that Genesis, Jorge, and the body shop team were able to resolve your situation efficiently and professionally. Keeping promises and delivering on commitments is essential, and I'm glad they were able to provide you with a stress-free experience.

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