Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
849 Reviews
4.7

849 Reviews

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849 Reviews of Jonathan Benitez

May 29, 2026

Dealership Rating
Employee Rating

Service is always prompt and efficient. Had a few issues in past with car washes but this time all went well. More

by joygrooms0128
Recommend Dealer
Yes

Other Employees Tagged: Orlando sold me last Sportage and he’s been most helpful with any issues I’ve had

May 29, 2026

Regal Kia Lakeland responded

We’re pleased to hear our service continues to be prompt and efficient for your Kia Sportage. It’s great the car wash went smoothly this time. Jonathan and our team look forward to serving you again on your next visit.

May 28, 2026

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The service and Customer service is the worst. Don’t trusts when say the estar tu Is per 10 years or 100,000 miles is false. More

by BARBARAAREVALO998000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 01, 2026

Regal Kia Lakeland responded

Barbara, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please reach out to us at your convenience. Thank you, Service Lane Manager Felix Mendez 863-333-4656.

May 13, 2026

Dealership Rating
Employee Rating

Greg has provided the best sales experience with a friendly and professional edge that's hard to beat! More

by CFPA
Recommend Dealer
Yes

Other Employees Tagged: Greg Schmidt, Jeremy Mahr

May 14, 2026

Regal Kia Lakeland responded

Thank you for choosing Regal Kia and for sharing your feedback about Greg. It made our day!

May 09, 2026

Dealership Rating
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Great service and very friendly staff. I can't recommend Regal Kia enough! They care. More

by jabezbeckford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2026

Regal Kia Lakeland responded

We’re thrilled to hear our team delivered attentive service and a friendly experience for your Kia. Your recommendation truly brightens our day, and we’ll share your praise with everyone. Thank you for trusting us with your vehicle care.

May 08, 2026

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Buen servicio, hablan español, prontitud en el servicio y una buena sala de espera. Amabilidad. More

by williamza1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Lopez

May 08, 2026

Regal Kia Lakeland responded

Gracias!

May 08, 2026

Dealership Rating
Employee Rating

Nice and friendly and love the waiting area. Especially Johnathan he was very friendly and easy to talk to. More

by ptsmall52
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 08, 2026

Regal Kia Lakeland responded

Thank you!

May 05, 2026

Dealership Rating
Employee Rating

It was a great experience. Amy was great I would recommend Regal Kia to all my friends More

by wandadarnell61
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

May 05, 2026

Regal Kia Lakeland responded

We’re delighted you had a great service visit for your Kia Soul and that everything went smoothly. We appreciate you recommending us to your friends. Thank you for choosing us.

May 03, 2026

Dealership Rating
Employee Rating

Initially things didn't start well but they did end well thanks to a few dedicated employees. This is my 2nd new vehicle from this dealer and we will consider purchasing again More

by Desmond Dyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr, Jayden Goulet

May 03, 2026

Regal Kia Lakeland responded

Thank you, Desmond, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 26, 2026

Dealership Rating
Employee Rating

I had a problem&& Jeff&& Johnathan took care of everything I needed they are the BEST More

by clownmary25
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Apr 26, 2026

Regal Kia Lakeland responded

We appreciate your 5-star rating and your praise for Jonathan. We’re glad he handled all your service needs with your Kia. Let us know if there’s anything else we can help you with.

April 24, 2026

Dealership Rating
Employee Rating

Kia Regal dealership is a very friendly place always willing to help make your experience easier. They are very caring. They do excellent work, and they want to make sure that the car is safe on the More

by KASANDRABELL490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Regal Kia Lakeland responded

It’s wonderful to hear our team made your Kia Forte service visit welcoming and helpful. We’re glad you enjoyed the coffee and popcorn while we worked to ensure your vehicle is safe on the road. Your recommendation means a lot, and we look forward to assisting you again.

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