We came in for an oil change on our 2017 vehicle. Harrison greeted us and made small talk about what we were getting an oil change on. We ended up mentioning about maybe wanting to trade up, but yet our truck was still brand new. We ended up sitting with Harrison, and with NO pressure at all, looked into some ideas. We ended up with another brand new 2019 truck! Harrison even hung out with our little man, our 2.5 year old. The entire process was great! We are return customers for a reason!!
The whole process was seamless and seamed to be very transparent. We had fun with the negotiating and final paper work, they answered all my questions! I felt it was a very positive process. The people I has contact with were great o work with to find a deal that worked for us all. Jordan took the time to go through every feature of the truck. Aaren made sure everything was good before I drove off the lot!!!
"Do not waste your time very unprofessional waunted days for "
Do not waste your time in used chase you around call you tex you all day long lots of harrassment then try to sell you a used car does not have a inspection done then when it does not pass they asked me to pay 6000.00 extra really !!! Wanted my deposit back had to wait 4 days run around again not happy !!!!
I'm sorry to hear you had a poor experience, we endeavor to provide customers with excellent service so it is disappointing to hear when we missed the mark. Our fresh trades are specifically advertised that they have yet to go through our inspection process; as a result we are not yet aware to the full extent of what is required mechanically to recondition a vehicle. We do disclose this both in the vehicle details on our website and of course in person. In fact, some folks prefer a vehicle that has not had the shop work done to it yet as it allows them to decide what items to repair and even in some cases take the vehicle 'as is' because they have the mechanical inclination to complete the repairs themselves. I hope you were made aware of this, if not I would love an opportunity to personally figure out a vehicle that better suits your needs that has already gone through the recon process? Thanks so much.