John Keenan
John Keenan at BMW of West Chester (formerly Otto's BMW)
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John Keenan | Page 2

Financial Services Advisor

BMW of West Chester (formerly Otto's BMW)

1275 Wilmington Pike
West Chester, PA 19382

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4.8
148 Reviews
4.8

148 Reviews

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148 Reviews of John Keenan

March 31, 2024

Dealership Rating
Employee Rating

I’ve visited this dealership in the past and what it is today, is amazing. Clean and friendly people who are all willing to help! More

by sb.desai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately

Apr 01, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you were so pleased with our facilities and the friendly assistance provided by our team here at BMW of West Chester!

March 28, 2024

Dealership Rating
Employee Rating

We've been customers for 25 years - new, used, service and parts. We have been dealing with Client Advisor Justice Mogano for that entire period. We are always treated fairly, with great appreciation and More

by Mf267245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are truly gratified to hear you have been so pleased with the performance of Justice and our team here at BMW of West Chester over the years. Many thanks for being a valued member of the BMW of West Chester family.

March 26, 2024

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Employee Rating

Absolutely phenomenal. They took good care of me despite the misunderstanding of how the wireless qi charger was standard in the 2021 BMW x3 but is now an advanced option. More

by jvatpsu
Recommend Dealer
Yes

Other Employees Tagged: John Keenan

Mar 27, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you were so pleased with the purchase experience delivered by our team here at BMW of West Chester!

March 22, 2024

Dealership Rating
Employee Rating

As soon as I arrived I was greeted with a smile and offered a beverage. I was able to a very professional sales rep, Scott who treated me with respect during the entire process. I was in and out in les More

by EddieG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately

Mar 22, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are truly gratified to hear you were so pleased with the professional and efficient purchase experience delivered by Scott. Many thanks from all of us here at BMW of West Chester!

March 10, 2024

Dealership Rating
Employee Rating

Ian, Chad, and John were very pleasant and easy to work with. My purchase of a 2021 M550 was accomplished without any issues More

by RDF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Martin, Chad Carey

Mar 11, 2024

BMW of West Chester (formerly Otto's BMW) responded

We gratified to hear you were so pleased with the purchase experience facilitated by Ian, Chad and John. Many thanks again for choosing BMW of West Chester!

March 09, 2024

Dealership Rating
Employee Rating

Great experience with my second BWM purchased here. Ian Martin and John Keenan were great to deal with yet again. They made the experience quick, painless and stress-free. It is what has brought me More

by dminahan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Martin

Mar 11, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you were once again so pleased with the purchase experience delivered by Ian and John. Thank you for traveling the extra distance to do business with us here at BMW of West Chester!

March 09, 2024

Dealership Rating
Employee Rating

First class! Scott made the entire process as efficient as possible and anticipated every issue.the best. More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Nofsinger, Scott Gately

Mar 11, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are gratified to hear you were so pleased with the efficient purchase experience delivered by Scott. Many thanks from all of us here at BMW of West Chester!

February 27, 2024

Dealership Rating
Employee Rating

We are very pleased with our dealings with BMW of West Chester. We enjoyed meeting and dealing with Justice Morgano. He was pleasurable and knowlegable More

by pauldwyer336
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Justice Mogano

Feb 28, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are so pleased to hear you enjoyed working with Justice on your recent purchase. Many thanks from all of us here at BMW of West Chester!

February 09, 2024

Dealership Rating
Employee Rating

I hd a great experience with my sales person, Lauren. She was straight to the point and genuine. I returned to handle paperwork the following business day and once with John in finance, a few more questi More

by MH
Recommend Dealer
Yes

Other Employees Tagged: John Keenan

Feb 12, 2024

BMW of West Chester (formerly Otto's BMW) responded

Thank you for your recent purchase, as well as your feedback about both Lauren and John. We will review your comments with our Finance team, and John in particular, so that we may better streamline our processes, and always ensure that we are providing a warm and welcoming environment from beginning to end. Kevin Mahoney Sales Manager

February 02, 2024

Dealership Rating
Employee Rating

This dealership is clean, bright, and, breautifully designed. I appreciate the work spaces, offering of the Wi-Fi, and the welcomed snacks and assortment of coffe, juice, and water. More

by Adrienneh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are pleased to hear you enjoyed the convenience of our facilities while waiting for your vehicle to be serviced. Many thanks for choosing BMW of West Chester!

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