Joe Izzi

Great customer service experience. Check In and check out we’re both very convenient. However, they were not able to find the cause of the engine code that caused the car to fail to s Check In and check out we’re both very convenient. However, they were not able to find the cause of the engine code that caused the car to fail to shift Into gear. so it’s a bit worrisome that I will be stranded again. I was still charged an hourly rate for diagnosis even as the root cause was not determined. More

by michaelkirkland Verified Customer Verified Customer

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Excellent service. The car work was done perfectly, and the staff member who helped me was professional and easy to work with. Great experience overall.” The car work was done perfectly, and the staff member who helped me was professional and easy to work with. Great experience overall.” More

by BATRASHACHI Verified Customer Verified Customer

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Phenomenal experience with Scott - hands down pro - I would recommend him and give him 5 stars would recommend him and give him 5 stars More

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BMW of West Chester is Awesome. Friendly, honest, and very service oriented. Lauren, Chad, Jason, Brooks and Wilmer are awesome. They made is feel like their only client! I highly Friendly, honest, and very service oriented. Lauren, Chad, Jason, Brooks and Wilmer are awesome. They made is feel like their only client! I highly recommend BMW of West Chester. More

by Sara Evans Verified Customer Verified Customer

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Amy Hinkle is my new client advisor. She has been cheerful, professional, very kind, responsive to issues at hand. She was always very accommodating in resolving issues and handled th She has been cheerful, professional, very kind, responsive to issues at hand. She was always very accommodating in resolving issues and handled them with great professionalism, poise and attentiveness. It throughly was a pleasure to work with Amy. As always this facility is awesome... I would not take my BMW anywhere else for service. More

by serapmenda Verified Customer Verified Customer

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Estimate was off by 1k. When I picked up my car it was running outside. Didn’t think much of it until I got in and realized the auto/start was turned off and heater was on When I picked up my car it was running outside. Didn’t think much of it until I got in and realized the auto/start was turned off and heater was on Max. The car was heat soaked at 84 degrees Fahrenheit. The car must of been running for a really long time as everything in the car was hot to the touch. More

by MSHAPIRO1 Verified Customer Verified Customer

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Everyone at the dealership is very helpful and polite. I have been a customer for over 30 years. I have been a customer for over 30 years. More

by Pinnie Verified Customer Verified Customer

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Great experience. Kyle was totally professional and easy to work with. Service Department also great to work with. Repeat customer. Kyle was totally professional and easy to work with. Service Department also great to work with. Repeat customer. More

by alivadas Verified Customer Verified Customer

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Heather is amazing. Always in great spirits. She is super communicative. She treats me with respect and very accommodating. Love her. 5 stars Always in great spirits. She is super communicative. She treats me with respect and very accommodating. Love her. 5 stars More

by Williamatlee19 Verified Customer Verified Customer

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It was a Pleasant service experiance. Looking to do more service in the future. Thank you Looking to do more service in the future. Thank you More

by Alex R Verified Customer Verified Customer

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