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Joe French
Joe French at Klaben Ford Lincoln

Joe French

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
939 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

29 yrs, 6 mos

Industry Experience

29 yrs, 6 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

939 Reviews

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939 Reviews of Joe French

August 08, 2025

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Great, efficient service, and very professional. Highly recommend them for all your automotive services & repairs. More

by tkjohnson0802
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

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August 02, 2025

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Joe kept us updated on my car. Had it detailed and it looks great. very pleased. More

by pebbled1053
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Yes
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August 01, 2025

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I always appreciate being heard about my concerns with my car. Communication with the whole team is great. I won't take my car anywhere else More

by fairyrain826
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Kim Wolfram, Tom Alcorn, Jennifer Bowen, Sean Bradford, David Klaben, Steve Sigmund

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August 01, 2025

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Overall good experience. Kept me updated. Appreciated the loaner. Service took a little longer than expected but waited for tires. Car drives extremely well. More

by JOPHOTO23
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Yes
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Aug 02, 2025

Klaben Ford Lincoln responded

Thank you for taking the time to post your review and for the positive comments shared. We look forward to receiving and then sharing this with our entire team. A 4-star rating may mean we did well in serving you. It may also mean there was something we could have done better in some way, and other times it is a mistake. The take aways allow for us to reflect on where we are succeeding as well as areas possibly needing attention. Might you have a few minutes to talk today so that I can make sure that we can discuss with all of our team members how, and where, we can improve? Thank you, Aaron Heinlein Asst Serv Manager C: 330.352.1925 Email: aheinlein@klaben.com

July 30, 2025

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As always, Joe and Klaben Ford take great care of my car. He always ensures that everything is right. More

by LISA.M.SIMMONS
Recommend Dealer
Yes
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July 30, 2025

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Joe was, as always, very clear in explaining what the problem was with my Ford Focus and kept me apprised of its progress. More

by PCRAIGRUSSELL
Recommend Dealer
Yes
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July 28, 2025

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Every time I go for my scheduled maintenance , they have been awesome. Quick and professional More

by pekarski01
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Yes
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July 26, 2025

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The Klaben team is awesome! This will be the only Lincoln dealership I will use ever again! More

by BOYSDORM17
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Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn

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July 17, 2025

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I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High More

by fairyrain826
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Sean Bradford, Steve Sigmund

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July 15, 2025

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Joe always takes the time to review and answer my questions and concerns… quickly returns calls and informs when service is done. More

by Devilibd1966
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Yes
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