Joe French
Joe French at Klaben Ford Lincoln

Joe French

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
955 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

29 yrs, 7 mos

Industry Experience

29 yrs, 7 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

955 Reviews

Write a Review

955 Reviews of Joe French

September 22, 2025

Dealership Rating
Employee Rating

Joe is always friendly and helpful. He has always provided us with exceptional service. Joe clearly communicated what service was needed on our vehicle, insured that the service was co More

by r_trausch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 15, 2025

Dealership Rating
Employee Rating

I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High More

by fairyrain826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 13, 2025

Dealership Rating
Employee Rating

Those dealership has a large inventory and they are always willing to make sure you are matched with the perfect vehicle fit. I’ve always been happy with my purchase. More

by SMDARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram, Tom Alcorn

September 11, 2025

Dealership Rating
Employee Rating

Fairly easy to get an appointment. Got me in and out within the time I had available for the appointment, which was very important that day. More

by Steven Parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Simon

September 09, 2025

Dealership Rating
Employee Rating

Love Klaben wouldn't go anywhere else. The service department is great and my truck was fixed and ready for pick up when promised More

by SWCDWORKROOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 08, 2025

Dealership Rating
Employee Rating

All was fine. I had an appointment but brought it in earlier because something else came up and I didn't want to drive it with the warning light on. More

by Amy Gilliland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Fano

September 08, 2025

Dealership Rating
Employee Rating

I was able to book the same week for an oil change. Great communication with the service department More

by Mlopane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 29, 2025

Dealership Rating
Employee Rating

I had a great service experience. Joe French took care of a warranty repair and got me on the road quickly. I really appreciate the service department at Klaban. More

by Tim
Service Communication
Recommend Dealer
Yes

August 28, 2025

Dealership Rating
Employee Rating

Mike Brandvoid and the team always provide outstanding customer service. Very approachable and good at managing the maintenance of our two Fords. Thank you for running a great business!! More

by TRCClaflin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 25, 2025

Dealership Rating
Employee Rating

Kept me informed along the way and took care of my issue. That's what I wanted, and that's what I got. Top notch! More

by dspears_13
Recommend Dealer
Yes
1
...

Dealership Inventory (228 Vehicles)

new 2025 Ford Bronco Sport car, priced at $39,060
2025 Ford Bronco Sport
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2022 Ford Escape car, priced at $22,488
2022 Ford Escape
used
Iconic Silver Metallic exterior
Automatic
Front-wheel Drive
used 2022 Honda CR-V car, priced at $28,088
2022 Honda CR-V
used
Lunar Silver Metallic exterior
CVT
All-wheel Drive
used 2018 Ford EcoSport car, priced at $10,488
2018 Ford EcoSport
used
Shadow Black exterior
Automatic
Four-wheel Drive
new 2025 Ford Escape car, priced at $35,090
2025 Ford Escape
new
Space Silver exterior
Automatic
All-wheel Drive
new 2025 Ford Bronco Sport car, priced at $37,065
2025 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive