Rob Simon

As always these guys and gals are the best in the business. Thank you for an easy and pleasurable buying experience! Terry, Jenn, Christine and Chris thank you all very much! business. Thank you for an easy and pleasurable buying experience! Terry, Jenn, Christine and Chris thank you all very much! More

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Everyone that I encountered at Klaben Auto was pleasant and helpful. I was consistently met with an attitude and desire to help. and helpful. I was consistently met with an attitude and desire to help. More

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We were deciding between two manufacturers vehicles. We previously leased two trucks through Klaben Ford so we went to visit Rob Simon. He was straight forward with the pricing, our trade-in and the dif We previously leased two trucks through Klaben Ford so we went to visit Rob Simon. He was straight forward with the pricing, our trade-in and the different was to purchase the vehicle. He ran quite a few pricing scenarios for us. Rob called me the next day to check on my test drive at the other manufacturer and to offer assistance if needed. I called Rob multiple times with questions and he answered his phone and had answers. Our experience with the other manufacturer's dealer was, well, much different. The price kept changing, the interest rate started at 9% but came down to 2.9%. We were "strong armed" by the salesman, his manager and the finance manager. I called and emailed two of the three the next day with a question and received no return call for 3 days. We chose to purchase vehicle from Klaben because of the people at the dealership. We were treated as people and not as $$$. More

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Klaben Lincoln made the purchasing process easy. BoAllen was our salesman and even though he was pretty busy he made sure that we were well taken care of. BoAllen was our salesman and even though he was pretty busy he made sure that we were well taken care of. More

by tsberna89 Verified Customer Verified Customer

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After shopping several dealerships we concluded Klaben Ford in Kent was the place to buy our new used car. Cars are detailed to a high standard and the people are a pleasure to work with. I highly recomme Ford in Kent was the place to buy our new used car. Cars are detailed to a high standard and the people are a pleasure to work with. I highly recommend buying your next car from Klaben. You won't be disappointed! More

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I had a great experience in purchasing a 2024 Maverick at Klaben with Robert Simon. He listened to what I wanted and went out of his way to make the experience and easy and pleasant one. Klaben with Robert Simon. He listened to what I wanted and went out of his way to make the experience and easy and pleasant one. More

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They made the process easy and painless. David constantly made sure everything was ok and good to go. David constantly made sure everything was ok and good to go. More

by tfgrace06 Verified Customer Verified Customer

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No haggling, they are not pushy, women finance officers. .no high pressure sales tactics..they care .no high pressure sales tactics..they care More

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Seamless purchase of new car. Easy to work with and good handling of all aspects of new car buying. Easy to work with and good handling of all aspects of new car buying. More

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Fast and easy transaction dealt with Robert Simon and he was quick to answer questions and got things taken care of really pleasant out of state purchase was quick to answer questions and got things taken care of really pleasant out of state purchase More

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