Mike Brandvold

Came in to get a oil change on my F-150 and wanted to know my options are with my lease. They took the time to listen to my thoughts and ideas on what we can do to get me into another Ford product. After know my options are with my lease. They took the time to listen to my thoughts and ideas on what we can do to get me into another Ford product. After getting all information we sat down and looked at my options. The initial payment was more than I was comfortable with. They went to work and gave me options to meet the payment I was comfortable. Thanks for all you help. Mike in service has already set up my appointment for the new Explorer. And after all that is said and done my F-150 got it's oil change. Love my new Explorer. More

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Mike was awesome. The car was done within a day. Everything is in working order. The car was done within a day. Everything is in working order. More

by T.J. Price Verified Customer Verified Customer

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I have a client of Klaben Ford for many years for the sole reason that I am very satisfied with especially Michael Brandvold, my service advisor who explains well, gives good and trustworthy advise.. sole reason that I am very satisfied with especially Michael Brandvold, my service advisor who explains well, gives good and trustworthy advise.. More

by awierman Verified Customer Verified Customer

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The people are great. What’s not so great is when you buy an expensive extended warranty and get told the part in question is not covered. Mind you the vehicle only has 32 What’s not so great is when you buy an expensive extended warranty and get told the part in question is not covered. Mind you the vehicle only has 32000 miles. Not real happy ford More

by arnoldnick97 Verified Customer Verified Customer

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Mona Crooks is always on time with her appointments and keeps you updated on progress. She is friendly and very professional. It is a pleasure to work with her. keeps you updated on progress. She is friendly and very professional. It is a pleasure to work with her. More

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As always, it’s a pleasure to work with Mike. He explains everything so well, spending time to be sure I understand what work should be done, and the work that was done is always what’s needed. I He explains everything so well, spending time to be sure I understand what work should be done, and the work that was done is always what’s needed. I needed my vehicle by a certain time, and he made sure that happened. More

by CAWW0456 Verified Customer Verified Customer

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Mike Brandvold and the entire Ford servcie team are exceptional. Have always taken great care of us and our vehicles! I cna trust that their recommendations are genuine and pricing is appropriate. exceptional. Have always taken great care of us and our vehicles! I cna trust that their recommendations are genuine and pricing is appropriate. More

by EMAGLOTT Verified Customer Verified Customer

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Once again another great experience at Klaben! Found my favorite salesman Chris Moldas told him what I wanted and needed and he came through as always. Have been enjoying another new vehicle!! Found my favorite salesman Chris Moldas told him what I wanted and needed and he came through as always. Have been enjoying another new vehicle!! More

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Work was excellent the call back and update status not so. I had to call to get update. I feel the service depot should provide updates. You had our auto over 26 days so. I had to call to get update. I feel the service depot should provide updates. You had our auto over 26 days More

by jdebold52 Verified Customer Verified Customer

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In the end all worked out. They had our call for 26 days. We are happy with the outcome They had our call for 26 days. We are happy with the outcome More

by jdebold52 Verified Customer Verified Customer

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