Jillian Cook

I had an amazing experience working with Jillian Cook. She made me feel very comfortable throughout the entire car-buying process, never pushy, and always attentive. She was extremely knowledgeable and an She made me feel very comfortable throughout the entire car-buying process, never pushy, and always attentive. She was extremely knowledgeable and answered all my questions with patience and clarity. Her professionalism and friendly personality made the whole experience enjoyable. I highly recommend her to anyone looking for a new car! More

Report | Print

Had a great experience with Jillian Cook at the dealership. Being in sales I appreciate someone who is professional, knowledgeable and quick to reply with any questions and followup. This is my 4th dealership. Being in sales I appreciate someone who is professional, knowledgeable and quick to reply with any questions and followup. This is my 4th lexus vehicle and the service continues to impress. Keep up the good work Jillian! More

Report | Print

Just had a wonderful experience at Lexus of London thanks to Jillian, first and foremost, Bo, the financial manager and Brandon the delivery specialist. Well done team😊😊😊 to Jillian, first and foremost, Bo, the financial manager and Brandon the delivery specialist. Well done team😊😊😊 More

Report | Print

Our experience at this dealership was amazing. Jillian Cook in the sales department was super friendly, helpful and knowledgeable helping us through the process of choosing which vehicle suited ou Jillian Cook in the sales department was super friendly, helpful and knowledgeable helping us through the process of choosing which vehicle suited our needs best. Chris in finance was also super helpful and friendly. The day we picked up our vehicle could not have gone smoother. Brenden Gillespie, our delivery specialist was incredible, he walked us through every aspect of our new vehicle and we were in awe of his knowledge. The vehicle was spotless and beautifully presented to us including a kind note left from Jillian. Purchasing a vehicle from Lexus of London was a great experience from start to finish. An excellent dealership. More

Report | Print

We recently purchased our new car and we had a wonderful experience thanks to Chris and Jillian of Lexus London.They made the entire process smooth and stress free. We appreciate their professionalism and d experience thanks to Chris and Jillian of Lexus London.They made the entire process smooth and stress free. We appreciate their professionalism and dedication. We are happy with our new car and grateful for the outstanding service we received. Highly recommended! More

Report | Print

Excellent experience with Jillian Cook product adviser from sale department. She is very knowledgeable, open, friendly and professional. Anyone interested in purchasing a Lexus should contact Jillian. from sale department. She is very knowledgeable, open, friendly and professional. Anyone interested in purchasing a Lexus should contact Jillian. More

Report | Print

A pleasent experience. My wife and I were fortunite to be serviced by Mrs. Jillian Cook. Jillian is personable, polished and professional. Her thoroughness and attention to My wife and I were fortunite to be serviced by Mrs. Jillian Cook. Jillian is personable, polished and professional. Her thoroughness and attention to detail were appreciated. Mrs. Jasmine Vegso, who oversaw the execution of paperwork was also excellent. Premium people selling a premium vehicle. Thank you Jillian & Jasmine for the excellent service and experience; you're both impressive. More

Report | Print

Jillian is very knowledgeable of the different models I was test driving until the final decision was made. Jillian accommodated my plan to lease a gasoline vehicle for the next 3 years while waiting for t was test driving until the final decision was made. Jillian accommodated my plan to lease a gasoline vehicle for the next 3 years while waiting for the fully electric RZ vehicle in the next few years when the model will be more mature. She supported my decision and helped me decide on the lease of an IS model. Thank you, Jillian, for your knowledge and excellent customer service. More

Report | Print

Very knowledgeable and not aggressive. Excellent service and follow up. Provided me with accurate information to make my decision. Thanks Jillian Excellent service and follow up. Provided me with accurate information to make my decision. Thanks Jillian More

Report | Print

Excellent service! Jillian was helpful, patiently answered our questions and took very good care of us. We felt we were in very good hands! Jillian was helpful, patiently answered our questions and took very good care of us. We felt we were in very good hands! More

Report | Print