Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Jeff Cantrell

Overview Reviews (49) Inventory (372)

Contact Me

View All Employees

< View All Employees

Jeff Cantrell

Refer Me

Jeff Cantrell | Page 2

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

Contact Me

4.6

49 Reviews

Overview Reviews (49) Inventory (372)

4.6

49 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Jeff Cantrell

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

49 Reviews of Jeff Cantrell

May 09, 2024

Dealership Rating

Employee Rating

Service advisor I work with (David Holmes) is always excellent and very thorough each yime always excellent and very thorough each yime More

by gonebikin56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes

Helpful 0

Report | Print

May 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We are thrilled to hear that David provided you with excellent and thorough service on your vehicle. We look forward to your next visit at Jim Norton Toyota. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

May 09, 2024

Dealership Rating

Employee Rating

One of the best service departments I’ve worked with been a customer since 2009 a customer since 2009 More

by thomasholdren

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, John Michael Rogne, Auston Foster

Helpful 0

Report | Print

May 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Thomas! We truly appreciate your loyalty and kind words. It's been our pleasure to serve you since 2009. We look forward to many more years of providing you with excellent service at Jim Norton Toyota. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 02, 2024

Dealership Rating

Employee Rating

I was pleased that Mr. Cantrell was kind enough to see that I received the benefit of the dealerships veteran's discount. However, when I reviewed the service department's Cantrell was kind enough to see that I received the benefit of the dealerships veteran's discount. However, when I reviewed the service department's recommendations, I was surprised to see items that had be serviced only month ago. They also informed me that the duplicate key would have only cost me $165.00 instead of $360.00 had I have used a lock and key business. Over the past several years I have purchased Three (3) new Camary's and leased a Tacoma from Jim Norton Toyota of Tulsa. As a loyal customer I feel that I can no longer trust your company to treat me fairly. More

by BDTURNER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Don Ward

Helpful 0

Report | Print

May 04, 2024 -

Jim Norton Toyota Tulsa responded

Our customers are very important to us, as we realize we have them to thank for our many years of award-winning customer service. Your concerns are currently under review with our management team. Unfortunately, we cannot identify you by your username and kindly request that you reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

April 27, 2024

Dealership Rating

Employee Rating

Your greeting was great and service thank you quick and to the point I got the car there to the point I got the car there More

by CANHEAT2002

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachel Farrell

Helpful 0

Report | Print

Apr 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

April 26, 2024

Dealership Rating

Employee Rating

Great experience and was happy with the attention given to my update. I enjoyed the time I spent with Jim Glover dealership. to my update. I enjoyed the time I spent with Jim Glover dealership. More

by drobby417

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel

Helpful 0

Report | Print

Apr 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service! Sincerely, Courtney, Jim Norton Auto Group

April 26, 2024

Dealership Rating

Employee Rating

I have already sent in a review from Norton Toyota two weeks ago. I received great service from Rachel, Jeff, and Christian. weeks ago. I received great service from Rachel, Jeff, and Christian. More

by cowboydale217

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachel Farrell

Helpful 0

Report | Print

Apr 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

April 23, 2024

Dealership Rating

Employee Rating

Great service and attitude all the time and I appreciate it so I continue to make sure they are my favorite it so I continue to make sure they are my favorite More

by fnfash98

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Greg Foster, Eric Cooper, Dakota Jacoby, Levi Hale, Zeb Freter, Auston Foster, Jeff Lauinger, Rachel Farrell

Helpful 0

Report | Print

Apr 24, 2024 -

Jim Norton Toyota Tulsa responded

April 23, 2024

Dealership Rating

Employee Rating

I have been using Jim Norton's service department for over 15 years. They are all polite, don't try to sell you services you don't need, explain what is needed and why, and treat me with respect. over 15 years. They are all polite, don't try to sell you services you don't need, explain what is needed and why, and treat me with respect. More

by l_steed

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Greg Foster, Eric Cooper, Levi Hale, Rachel Farrell

Helpful 0

Report | Print

Apr 24, 2024 -

Jim Norton Toyota Tulsa responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

April 22, 2024

Dealership Rating

Employee Rating

Always have an excellent experience with the staff at Jim Norton Toyota. They go beyond my expectations to provide the best service they can. Norton Toyota. They go beyond my expectations to provide the best service they can. More

by davisbcjj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 23, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

April 16, 2024

Dealership Rating

Employee Rating

Jim Norton Toyota is a clean facility. The staff are friendly and let you know what is going on with the car. They value our time and give us the best outcome when time is involved. From The staff are friendly and let you know what is going on with the car. They value our time and give us the best outcome when time is involved. From the time I check the car in until I pick up the car has always been a great experience. Free tea, water and car wash are the icing on the cake. More

by LEANNA74426

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Pippin , The lady who checked in my car

Helpful 0

Report | Print

Apr 17, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for visiting our service department and for leaving the kind words, Leanna. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

Dealership Inventory (372 Vehicles)

2021 Ford Ranger | used

$34,533

2021 Ford Ranger

used

White exterior

10-Speed Automatic

4WD

$34,533

View Vehicle Details

View Details

2024 Toyota 4Runner | new

$44,719

2024 Toyota 4Runner

new

Blue exterior

5-Speed with ECT

4WD

$44,719

View Vehicle Details

View Details

2021 Toyota Tundra | used

$30,999

2021 Toyota Tundra

used

White exterior

6-Speed Automatic Electronic

4WD

$30,999

View Vehicle Details

View Details

2021 Toyota Tundra | used

$37,609

2021 Toyota Tundra

used

Silver exterior

6-Speed Automatic Electronic

4WD

$37,609

View Vehicle Details

View Details

2024 Toyota Tundra | new

$51,596

2024 Toyota Tundra

new

Black exterior

10-Speed Automatic

4WD

$51,596

View Vehicle Details

View Details

2024 Toyota 4Runner | new

$45,210

2024 Toyota 4Runner

new

Blue exterior

5-Speed with ECT

RWD

$45,210

View Vehicle Details

View Details

View All Inventory

Get a $50.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.