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Josh Pippin

Overview Reviews (49) Inventory (442)

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Josh Pippin

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Josh Pippin

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8

49 Reviews

Overview Reviews (49) Inventory (442)

4.8

49 Reviews

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49 Reviews of Josh Pippin

May 17, 2024

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Employee Rating

The customer service that I receive when I bring my car in for service is top notch. The service dept (including Josh) has assisted me with knowledge of what my car needs are and what is coming up next ti in for service is top notch. The service dept (including Josh) has assisted me with knowledge of what my car needs are and what is coming up next time. The wait time was close to what was predicted. More

by ceramicjane

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 15, 2024

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Ive never been disappointed with the top notch service I received. Just great people here! Thanks! received. Just great people here! Thanks! More

by james.steyer1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes

Helpful 0

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May 16, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, James! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 14, 2024

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Employee Rating

The dealership and Josh are great! I will continue doing business there. Thank you very much. I will continue doing business there. Thank you very much. More

by glmason1962

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 15, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive feedback! We're thrilled to hear that you had a great experience with Josh and the Jim Norton Toyota team. We appreciate your business and look forward to serving you again in the future. Thank you for choosing us! Sincerely, Courtney, Jim Norton Auto Group

May 14, 2024

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Employee Rating

Ever since I purchased my Toyota Sienna van I always take it to Jim Norton Toyota for service. I know I can rely on them for quality service and only Toyota approved parts. it to Jim Norton Toyota for service. I know I can rely on them for quality service and only Toyota approved parts. More

by PAHARBAUGH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 15, 2024 -

Jim Norton Toyota Tulsa responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

May 14, 2024

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Employee Rating

Dealership is great. Service advisors could be a little more knowledgeable about service. Very friendly and try to be helpful Service advisors could be a little more knowledgeable about service. Very friendly and try to be helpful More

by danjoneshk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 15, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide this feedback, Dan. Our customers are our greatest asset and we value your business. We do have a couple of new Advisors who are doing great and quickly learning, so that may be what you noticed. Your feedback will be reviewed with our team and if you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

May 10, 2024

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Employee Rating

Josh was very precise in giving me information concerning the multi inspection and explained the issues involved so that I could make informed decisions. the multi inspection and explained the issues involved so that I could make informed decisions. More

by jamesgarrett30

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us, James. We're glad to hear that Josh provided you with detailed information during your vehicle's multi-point inspection. At Jim Norton Toyota, we always aim to help our customers make well-informed decisions. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Sincerely, Courtney, Jim Norton Auto Group

May 07, 2024

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Employee Rating

Everyone is always very helpful and even send coupons for oil changes. Only place we take our RAV4. 😎 oil changes. Only place we take our RAV4. 😎 More

by scubadude2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 08, 2024 -

Jim Norton Toyota Tulsa responded

May 06, 2024

Dealership Rating

Employee Rating

Great service and team effort . .... we have purchased 2 cars and one truck and Jim Norton is our families go to for maintenance shop ... well done!! .... we have purchased 2 cars and one truck and Jim Norton is our families go to for maintenance shop ... well done!! More

by IPLAY4HIM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 07, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 03, 2024

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Employee Rating

Awesome people to work with! Everyone was straight forward and got everything taken care of. Everyone was straight forward and got everything taken care of. More

by J2112

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Barlow, Auston Foster

Helpful 0

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May 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

April 29, 2024

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Employee Rating

Jim Norton Toyota has a great service department and crew, and a great sales staff . crew, and a great sales staff . More

by JEROD.COX71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 30, 2024 -

Jim Norton Toyota Tulsa responded

Jerod, thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

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