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Josh Pippin

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Josh Pippin

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Josh Pippin | Page 5

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9

55 Reviews

Overview Reviews (55) Inventory (372)

4.9

55 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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55 Reviews of Josh Pippin

February 29, 2024

Dealership Rating

Employee Rating

Very happy with visit yesterday. My car was completed in timely manner. Josh Pippin advisor. My car was completed in timely manner. Josh Pippin advisor. More

by FRANNYG67

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words, Franny. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Jim Norton Toyota, we value our customers and we look forward to seeing you down the road. Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

Dealership Rating

Employee Rating

I always have a good experience when I bring my car in for service, my technician was great! for service, my technician was great! More

by COOKIES79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

February 26, 2024

Dealership Rating

Employee Rating

Josh was very professional and kept me informed on the status of my truck while I was waiting in the lobby. Thanks. status of my truck while I was waiting in the lobby. Thanks. More

by david@seekenergyllc.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 27, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review, David! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. We noticed your overall rating was three stars, so if you would like to share any details about your visit, please don't hesitate to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

February 22, 2024

Dealership Rating

Employee Rating

JN Service and Parts Departments are on point. Staff is knowledgeable and customer oriented. I'll certainly be back. Staff is knowledgeable and customer oriented. I'll certainly be back. More

by joeknappusmc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Levi Hale

Helpful 0

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Feb 23, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated, Joe! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

February 22, 2024

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Employee Rating

Person rotating tires needs to recheck hub caps. Every times i have to secure one Every times i have to secure one More

by ccstuckey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 23, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback. While this is an uncommon instance for our customers, we are thankful you shared these concerns. Unfortunately we cannot identify you by your username and kindly request you to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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Employee Rating

Great helpful and help remind me for maintenance services, the price is right, and help check the upcoming repairs need services, the price is right, and help check the upcoming repairs need More

by CHERMEVUE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Greg Foster, Eric Cooper, Dakota Jacoby, Levi Hale, Zeb Freter, Auston Foster, Jeff Lauinger , Jeff Lee

Helpful 0

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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Employee Rating

Josh was very helpful and honest about repairs needed and was able to get the Truck back a day ahead of time! was able to get the Truck back a day ahead of time! More

by JEREMY LOTT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 21, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback, Jeremy! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Josh was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

Dealership Rating

Employee Rating

Jim Norton has always taken care of my Tundra and has done an excellent job each time. done an excellent job each time. More

by TOMMYR68

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback, Tommy. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

Dealership Rating

Employee Rating

I have really appreciated the speedy response time and personal attention on a really short notice on my part. GREAT!! personal attention on a really short notice on my part. GREAT!! More

by janssenmd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Lee

Helpful 0

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

Dealership Rating

Employee Rating

Able to help me quickly. Communication was great. Plenty of friendly employees to assist me! Communication was great. Plenty of friendly employees to assist me! More

by Rose Ann

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Rose, thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

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