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Josh Pippin
Josh Pippin at Jim Norton Toyota Tulsa

Josh Pippin | Page 4

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8
67 Reviews
4.8

67 Reviews

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67 Reviews of Josh Pippin

April 19, 2024

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Employee Rating

Very fast and efficient service. Took less time than originally stated. I was in and out in less than an hour. More

by Ksquaredkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2024

Jim Norton Toyota Tulsa responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Courtney, Jim Norton Auto Group

April 16, 2024

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Employee Rating

Jim Norton Toyota is a clean facility. The staff are friendly and let you know what is going on with the car. They value our time and give us the best outcome when time is involved. From More

by LEANNA74426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff 'Stewart' Cantrell , The lady who checked in my car

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Apr 17, 2024

Jim Norton Toyota Tulsa responded

Thank you for visiting our service department and for leaving the kind words, Leanna. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

April 10, 2024

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Employee Rating

We have purchased vehicles from Jim Norton for 25 years. They continue to take great care of our cars. It’s all about the quality of work and most of all, trust. I always request to work with Josh Pippin a More

by mdemp60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2024

Jim Norton Toyota Tulsa responded

Thank you for your loyalty to our dealership and for taking the time to write this review! Josh's service excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer and we look forward to working with you for many more years to come! Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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Very professional. My service advisor was also very polite and professional. I would not hesitate to recommend. More

by SADAIR1864
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2024

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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Employee Rating

Very friendly, very helpful. They keep you informed and are very efficient. I am always happy with the service. More

by DONNADSWAFFAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us! We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service! Sincerely, Courtney, Jim Norton Auto Group

March 31, 2024

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Employee Rating

While the Technician is working on the car he/she Notifies and sends a video on to the owner for review. This seems to streamlines the repair process. More

by Liz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us, Liz! We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Courtney, Jim Norton Auto Group

March 30, 2024

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Employee Rating

The service experience was great. Everything was performed in a timely manner. Service advisor was very accommodating. More

by SCOTTSWINDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2024

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated, Scott! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

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Employee Rating

Extremely pleasant experience with everyone that was involved in getting my Tacoma back on the road. Thanks More

by MICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Holmes, Rachel Farrell , Steffanie McCarthy

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Apr 01, 2024

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review, Michael! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 25, 2024

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Employee Rating

Knowledgeable Courteous detail oriented outstanding customer service complimentary coffee water Jim Norton Toyota takes care you. More

by hardcandykiss000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 22, 2024

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Employee Rating

They were supposed to get me a rental car for a factory warranty issue and the service representative would not return my calls until they had the part in and could fix it on the forth day they had my car. More

by MYOUNG984
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 25, 2024

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback. While this is an uncommon instance for our customers, we are thankful you shared these concerns. Unfortunately we cannot identify you by your username and invite you to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

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