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Josh Pippin

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Josh Pippin | Page 2

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9

55 Reviews

Overview Reviews (55) Inventory (372)

4.9

55 Reviews

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55 Reviews of Josh Pippin

May 14, 2024

Dealership Rating

Employee Rating

Dealership is great. Service advisors could be a little more knowledgeable about service. Very friendly and try to be helpful Service advisors could be a little more knowledgeable about service. Very friendly and try to be helpful More

by danjoneshk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 15, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide this feedback, Dan. Our customers are our greatest asset and we value your business. We do have a couple of new Advisors who are doing great and quickly learning, so that may be what you noticed. Your feedback will be reviewed with our team and if you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

May 10, 2024

Dealership Rating

Employee Rating

Josh was very precise in giving me information concerning the multi inspection and explained the issues involved so that I could make informed decisions. the multi inspection and explained the issues involved so that I could make informed decisions. More

by jamesgarrett30

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us, James. We're glad to hear that Josh provided you with detailed information during your vehicle's multi-point inspection. At Jim Norton Toyota, we always aim to help our customers make well-informed decisions. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Sincerely, Courtney, Jim Norton Auto Group

May 07, 2024

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Employee Rating

Everyone is always very helpful and even send coupons for oil changes. Only place we take our RAV4. 😎 oil changes. Only place we take our RAV4. 😎 More

by scubadude2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 08, 2024 -

Jim Norton Toyota Tulsa responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

May 06, 2024

Dealership Rating

Employee Rating

Great service and team effort . .... we have purchased 2 cars and one truck and Jim Norton is our families go to for maintenance shop ... well done!! .... we have purchased 2 cars and one truck and Jim Norton is our families go to for maintenance shop ... well done!! More

by IPLAY4HIM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 07, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 03, 2024

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Employee Rating

Awesome people to work with! Everyone was straight forward and got everything taken care of. Everyone was straight forward and got everything taken care of. More

by J2112

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Barlow, Auston Foster

Helpful 0

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May 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

April 29, 2024

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Employee Rating

Jim Norton Toyota has a great service department and crew, and a great sales staff . crew, and a great sales staff . More

by JEROD.COX71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 30, 2024 -

Jim Norton Toyota Tulsa responded

Jerod, thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

April 23, 2024

Dealership Rating

Employee Rating

Jim Norton Toyota provides Courteous service to its customers and it is . Efficient well run. customers and it is . Efficient well run. More

by JTRDHENRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 24, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

April 20, 2024

Dealership Rating

Employee Rating

Josh was great kept us informed on everything Was ready in a timely manner! Service was great in a timely manner! Service was great More

by norristrish19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 22, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos, Trish. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Courtney, Jim Norton Auto Group

April 19, 2024

Dealership Rating

Employee Rating

Very fast and efficient service. Took less time than originally stated. I was in and out in less than an hour. Took less time than originally stated. I was in and out in less than an hour. More

by Ksquaredkm

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 22, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Courtney, Jim Norton Auto Group

April 16, 2024

Dealership Rating

Employee Rating

Jim Norton Toyota is a clean facility. The staff are friendly and let you know what is going on with the car. They value our time and give us the best outcome when time is involved. From The staff are friendly and let you know what is going on with the car. They value our time and give us the best outcome when time is involved. From the time I check the car in until I pick up the car has always been a great experience. Free tea, water and car wash are the icing on the cake. More

by LEANNA74426

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Cantrell , The lady who checked in my car

Helpful 0

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Apr 17, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for visiting our service department and for leaving the kind words, Leanna. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

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