Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 27

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
426 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 2 mos

Industry Experience

27 yrs, 11 mos

Languages Spoken

English English

Maltese Maltese

4.8

426 Reviews

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426 Reviews of Jason DeFelice

October 24, 2020

Dealership Rating
Employee Rating

My Oct. 22nd appt. for oil change and snow tire installation went very well - done in a very timely manner. Jason and all the ToyotaTown staff are always courteous, and professional. Always happy More

by supersim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 23, 2020

Dealership Rating
Employee Rating

I'm the original owner of a 1998 Rav4 with 470,000 km; serviced at T-Town since day 1, runs better than new thanks to T-Town and the crew! More

by Enzo Barberi
Recommend Dealer
Yes

October 22, 2020

Dealership Rating
Employee Rating

I took my Camry to Toyotatown a couple of days ago for servicing and a tire change. Jason DeFelice was my Service Specialist. As always, Jason was helpful, supportive and communicated clearly what neede More

by pnb2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 22, 2020

Dealership Rating
Employee Rating

Jason and all the staff at ToyotaTown always provide excellent service. They are extremely professional and when I take my vehicle in for servicing, I trust what they have to say. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Rossini

October 22, 2020

Dealership Rating
Employee Rating

Excellent service Jason. Keep up the good work sir. I would strongly recommend Mr. DeFelice any day of the week for service needs. As for Toyotatown, it's always a pleasure to deal with. More

by Toyotafan
Recommend Dealer
Yes

October 22, 2020

Dealership Rating
Employee Rating

Jason is a great communicator. Always friendly and professional. I trust Jason and feel very comfortable working with him. He set up my next appointment and that saved me time calling for an appointme More

by Jfv22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 19, 2020

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Employee Rating

I have been dealing with Toyotatown for over 20 yrs. I am always pleased with the friendly and reliable service. My car has been serviced by Jason, Rob, and most recently, Chelsea and Todd. Thank you t More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Servant, Chelsea Wakefield , Robert Dako, Kevin Swan

October 16, 2020

Dealership Rating
Employee Rating

My appointment on Oct 15 for service and snow tire installation was done on time and in time. I was happy with the way everything was done. More

by TSD
Recommend Dealer
Yes

October 15, 2020

Dealership Rating
Employee Rating

Jason is a terrific problem solver and I appreciated his efforts when things happened that were out of his control. Great customer service. Thank you very much! More

by lisa
Recommend Dealer
Yes

October 15, 2020

Dealership Rating
Employee Rating

Next time I will not provide any review if you keep making me to write twenty five words to submit my review. It should be an option. More

by Denis
Recommend Dealer
Yes
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