Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 26

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
426 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 2 mos

Industry Experience

27 yrs, 11 mos

Languages Spoken

English English

Maltese Maltese

4.8

426 Reviews

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426 Reviews of Jason DeFelice

November 25, 2020

Dealership Rating
Employee Rating

Jason is friendly and professional, always. He makes getting my truck serviced an easy experience. I find him thorough and effiencent when explaining to me what has been done with my vehicle. Jason is t More

by Stefanie Di Mascio
Recommend Dealer
Yes

November 23, 2020

Dealership Rating
Employee Rating

We are going to Toyota Town for years for our Toyota Vehicles and have found Jason DeFelice knowledgeable, reliable, trustworthy, and has always provided us excellent professional service. More

by IR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 23, 2020

Dealership Rating
Employee Rating

Jason went above and beyond to resolve issue with vehicle. Honest and forthright. Good communication and took time to explain situation. In spite of his busy day, he made it clear that I was importan More

by susant
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

November 20, 2020

Dealership Rating
Employee Rating

I’ve been a loyal Toyotatown client for 40 years. I’ve dealt with Todd for several of those years. He’s always been friendly and informative it’s nice to chat with him..when he has a minute! More

by drusselo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Servant , Robert Dako

November 19, 2020

Dealership Rating
Employee Rating

Very pleased with fast and friendly service,.As well Very pleased with fast and friendly service,. As well the knowledge about the particular problem with my car, Also impressed with Covid safety prec More

by johnsonja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 15, 2020

Dealership Rating
Employee Rating

I realize we’re in the midst of a pandemic, but to say that this dealership is disorganized would be fairly accurate. Since purchasing my car I have: Discovered that the online description of the vehicl More

by trane308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Komar

November 13, 2020

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Employee Rating

Work was done in a timely manner considering the original appointment had to be cancelled (by me) and then re scheduled a few days later. More

by RobA
Recommend Dealer
Yes

November 06, 2020

Dealership Rating
Employee Rating

Jason is an incredible human!!! He always takes great care of my car and has my best interest all the time. Thanks so much TTown and Jason! More

by Lee G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 05, 2020

Dealership Rating
Employee Rating

Jason was great. I actual brought my car in on the wrong day but he still managed to get the work done and by the time I needed it. Thank you More

by ERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 30, 2020

Dealership Rating
Employee Rating

I brought in my vehicle without an appointment due to sudden issues as I was driving. Staff were extremely helpful and reassuring. The repair was done in a timely manner and I will certainly continue to More

by mannci55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed

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