Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 7 mos
Industry Experience
28 yrs, 4 mos
Languages Spoken
English
Maltese
432 Reviews
Write a Review432 Reviews of Jason DeFelice
December 01, 2020
It is not necessary to get Jason impressed since he is very honest e take his job too serious . I know him from long ago as service advisor and I am not special and he have done a great job as advisor on very honest e take his job too serious . I know him from long ago as service advisor and I am not special and he have done a great job as advisor on my car . Always respectful and a must that Toyota Town should "keep" around . I come to this dealer ship since he come back to this "very professional place ". More
November 30, 2020
Recently had my 2014 Camry serviced at ToyotaTown. I specifically ask for Jason DeFelice as my service advisor when I am making an appointment for any service. He knows I have a very good understanding specifically ask for Jason DeFelice as my service advisor when I am making an appointment for any service. He knows I have a very good understanding of vehicles and is open and honest about what needs to be done and thoroughly answers my questions. Jason does not push extra servicing on me, just tells me the facts and lets me decide. Will definitely be working with Jason on my next visit. ToyotaTown is fortunate to have him working there. More
November 28, 2020
Jason DeFelice is a good guy, very friendly and knowledgable. He has serviced my truck since I came to Toyota Town. I appreciate his work ethic very much. Thank you Jason. knowledgable. He has serviced my truck since I came to Toyota Town. I appreciate his work ethic very much. Thank you Jason. More
November 25, 2020
Jason is friendly and professional, always. He makes getting my truck serviced an easy experience. I find him thorough and effiencent when explaining to me what has been done with my vehicle. Jason is t getting my truck serviced an easy experience. I find him thorough and effiencent when explaining to me what has been done with my vehicle. Jason is the reason I continue to go to ToyotaTown for service. More
November 23, 2020
We are going to Toyota Town for years for our Toyota Vehicles and have found Jason DeFelice knowledgeable, reliable, trustworthy, and has always provided us excellent professional service. Vehicles and have found Jason DeFelice knowledgeable, reliable, trustworthy, and has always provided us excellent professional service. More
November 23, 2020
Jason went above and beyond to resolve issue with vehicle. Honest and forthright. Good communication and took time to explain situation. In spite of his busy day, he made it clear that I was importan vehicle. Honest and forthright. Good communication and took time to explain situation. In spite of his busy day, he made it clear that I was important More
November 20, 2020
I’ve been a loyal Toyotatown client for 40 years. I’ve dealt with Todd for several of those years. He’s always been friendly and informative it’s nice to chat with him..when he has a minute! dealt with Todd for several of those years. He’s always been friendly and informative it’s nice to chat with him..when he has a minute! More
Other Employees Tagged: Todd Servant , Robert Dako

