Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 25

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
432 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 7 mos

Industry Experience

28 yrs, 4 mos

Languages Spoken

English English

Maltese Maltese

4.8

432 Reviews

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432 Reviews of Jason DeFelice

February 05, 2021

Dealership Rating
Employee Rating

Jason DeFelice is a great help. He's prompt, and very informative with any of my car needs, or questions. Always accommodating, respectful, and professional. Two thumbs up. More

by Slimbo1946
Recommend Dealer
Yes

February 02, 2021

Dealership Rating
Employee Rating

Jason DeFelice provided me with an outstanding customer experience at your dealership. My 2016 Toyota Highlander Limited won't start and had to be towed to your dealership. I was welcomed so warmly by Ja More

by Sammy
Recommend Dealer
Yes

Other Employees Tagged: Ashley Wilson

January 30, 2021

Dealership Rating
Employee Rating

Rob you’re one of a kind and exceptional at what you do day in day out. Thank you for always looking out for your customers and keeping us informed. Thank your for being you! More

by Frank the Italian guy!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Rossini , Robert Dako, Joe Moniz

January 23, 2021

Dealership Rating
Employee Rating

Jason you and your team did an excellent job, above and beyond my expectations. Again! Fixed dents and touch ups came out perfectly. Many thanks, much appreciated. More

by Tundra Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Moniz, Ed Dodich 6 stars!

January 23, 2021

Dealership Rating
Employee Rating

Great Service! I had a complicated issue with my RAV4. Jason got me in quickly and started work on the problem. Although they couldn’t resolve it on the first visit he kept in touch with me and booked me More

by Xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shop foreman

January 15, 2021

Dealership Rating
Employee Rating

Great Job! Always happy with my service work. Jason Great Job! Always happy with my service work. Jason Defelice is great at his job and made the repair work easier. Thanks! Keep up the great work More

by peterb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 15, 2021

Dealership Rating
Employee Rating

My concern was dealt with immediately and professionally. Jason was great in calling back, asking about the issue, ordered the part, booked an appointment and fixed the car More

by edjamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 08, 2021

Dealership Rating
Employee Rating

What can I say Toyota Town The Absolute Best People & Best Service! Very Happy with these guys. I would highly recommend to anybody. Sincerely DJ More

by allisonjohnny1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2022

allisonjohnny1 responded

Anytime I have my vehicle in for servicing Jason Defelice the Senior Service Manager is always very friendly to deal with. He makes sure I am very happy & comfortable during my service experience. I continue to highly recommend Jason & Toyota Town to look after your needs. Sincerely DJ.

December 15, 2020

Dealership Rating
Employee Rating

Jason DeFelice, is very understanding and professional, he knows his job not question about; explained the issue well and clear for me to understand. Great time in my appointment. I had always great experi More

by Maria Barfoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 08, 2020

Dealership Rating
Employee Rating

Such a pleasure to seal with such a "straight shooter". Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last se More

by Greg Roy Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Servant

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