Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 2 mos
Industry Experience
27 yrs, 11 mos
Languages Spoken
English
Maltese
426 Reviews
Write a Review426 Reviews of Jason DeFelice
January 15, 2021
My concern was dealt with immediately and professionally. Jason was great in calling back, asking about the issue, ordered the part, booked an appointment and fixed the car Jason was great in calling back, asking about the issue, ordered the part, booked an appointment and fixed the car More
December 15, 2020
Jason DeFelice, is very understanding and professional, he knows his job not question about; explained the issue well and clear for me to understand. Great time in my appointment. I had always great experi he knows his job not question about; explained the issue well and clear for me to understand. Great time in my appointment. I had always great experiences with my Toyota. More
December 08, 2020
Such a pleasure to seal with such a "straight shooter". Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last se Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last service visit More
Other Employees Tagged: Todd Servant
December 01, 2020
It is not necessary to get Jason impressed since he is very honest e take his job too serious . I know him from long ago as service advisor and I am not special and he have done a great job as advisor on very honest e take his job too serious . I know him from long ago as service advisor and I am not special and he have done a great job as advisor on my car . Always respectful and a must that Toyota Town should "keep" around . I come to this dealer ship since he come back to this "very professional place ". More
November 30, 2020
Recently had my 2014 Camry serviced at ToyotaTown. I specifically ask for Jason DeFelice as my service advisor when I am making an appointment for any service. He knows I have a very good understanding specifically ask for Jason DeFelice as my service advisor when I am making an appointment for any service. He knows I have a very good understanding of vehicles and is open and honest about what needs to be done and thoroughly answers my questions. Jason does not push extra servicing on me, just tells me the facts and lets me decide. Will definitely be working with Jason on my next visit. ToyotaTown is fortunate to have him working there. More
November 28, 2020
Jason DeFelice is a good guy, very friendly and knowledgable. He has serviced my truck since I came to Toyota Town. I appreciate his work ethic very much. Thank you Jason. knowledgable. He has serviced my truck since I came to Toyota Town. I appreciate his work ethic very much. Thank you Jason. More

