Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 25

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
426 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 2 mos

Industry Experience

27 yrs, 11 mos

Languages Spoken

English English

Maltese Maltese

4.8

426 Reviews

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426 Reviews of Jason DeFelice

January 15, 2021

Dealership Rating
Employee Rating

My concern was dealt with immediately and professionally. Jason was great in calling back, asking about the issue, ordered the part, booked an appointment and fixed the car More

by edjamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 08, 2021

Dealership Rating
Employee Rating

What can I say Toyota Town The Absolute Best People & Best Service! Very Happy with these guys. I would highly recommend to anybody. Sincerely DJ More

by allisonjohnny1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2022

allisonjohnny1 responded

Anytime I have my vehicle in for servicing Jason Defelice the Senior Service Manager is always very friendly to deal with. He makes sure I am very happy & comfortable during my service experience. I continue to highly recommend Jason & Toyota Town to look after your needs. Sincerely DJ.

December 15, 2020

Dealership Rating
Employee Rating

Jason DeFelice, is very understanding and professional, he knows his job not question about; explained the issue well and clear for me to understand. Great time in my appointment. I had always great experi More

by Maria Barfoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 08, 2020

Dealership Rating
Employee Rating

Such a pleasure to seal with such a "straight shooter". Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last se More

by Greg Roy Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Servant

December 04, 2020

Dealership Rating
Employee Rating

Great service. Very helpful and knowledgeable. I had no appointment, and it was an emergency. They understood my situation and fixed my car in no time. More

by alandavidekm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 03, 2020

Dealership Rating
Employee Rating

I have been a customer at Toyotatown for 20 years. 5 Star service. Jason Felice is excellent. Vehicle was ready early and washed. Thank you. More

by anglefan123
Recommend Dealer
Yes

December 01, 2020

Dealership Rating
Employee Rating

It is not necessary to get Jason impressed since he is very honest e take his job too serious . I know him from long ago as service advisor and I am not special and he have done a great job as advisor on More

by john.santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 30, 2020

Dealership Rating
Employee Rating

Recently had my 2014 Camry serviced at ToyotaTown. I specifically ask for Jason DeFelice as my service advisor when I am making an appointment for any service. He knows I have a very good understanding More

by Randy Frederick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 28, 2020

Dealership Rating
Employee Rating

Jason DeFelice is a good guy, very friendly and knowledgable. He has serviced my truck since I came to Toyota Town. I appreciate his work ethic very much. Thank you Jason. More

by mred76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 27, 2020

Dealership Rating
Employee Rating

The service was quick and efficient as always. Staff are friendly and professional. Safe protocols for COVID 19 were in place and followed. Thank you! More

by Val McNic
Recommend Dealer
Yes
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