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Jason DeFelice
432 Reviews
Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 7 mos
Industry Experience
28 yrs, 4 mos
Languages Spoken
English
Maltese
432 Reviews
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432 Reviews of Jason DeFelice
June 18, 2021
Jason and the Toyota Town team did a great job of completing repairs on my granddaughter's car. I wanted a full inspection and wanted to be sure that her car was safe to drive on the highway. I'm ver completing repairs on my granddaughter's car. I wanted a full inspection and wanted to be sure that her car was safe to drive on the highway. I'm very confident in the assessment and the repairs that were done More
by RJ
May 11, 2021
Robert Daco provided me the best service for my RAV4 that make me return to Toyotatown whenever I need it;HONESTY is the key tool to bring customers back. make me return to Toyotatown whenever I need it;HONESTY is the key tool to bring customers back. More
by menglysar
Other Employees Tagged: Shelby Chisholm, Robert Dako
April 25, 2021
I had excellent service. Rob is a very good service advisor. Every experience I've had a Toyota Town has been a good experience. I wouldn't go anywhere else. advisor. Every experience I've had a Toyota Town has been a good experience. I wouldn't go anywhere else. More
by RJ
Other Employees Tagged: John Rossini, Chelsea Wakefield, Ashley Wilson , Robert Dako, Amanda Krug, Kevin Swan
April 05, 2021
ToyotaTown is always on time, the service reps are friendly, and the quality of the work is good. I was a long-time Lexus customer, and used to their world-class service. I have to say ToyotaTown is u friendly, and the quality of the work is good. I was a long-time Lexus customer, and used to their world-class service. I have to say ToyotaTown is up there. More
by Alf G
March 26, 2021
Awesome place to go to when I need service and they are always smiling. Jason and his crew are excellent at what they do. I have and will continue to recommend ToyotaTown to all my friends and family. always smiling. Jason and his crew are excellent at what they do. I have and will continue to recommend ToyotaTown to all my friends and family. More
by Tina
March 23, 2021
This dealership service department is the best in London. I contacted this location for a battery issue and was transferred to Jason. I found this service advisor to be outstanding in both technical knowledg I contacted this location for a battery issue and was transferred to Jason. I found this service advisor to be outstanding in both technical knowledge and his understanding of the issue. Jason demonstrated an exceptional skill set that exceeds customer expectations. Overall best experience for this issue. Keep up the good work ToyotaTown. More
by Sara
February 22, 2021
Took my car in for service - everything went smoothly. All staff were professional, everything ran on time. They completed the job without issue. No complaints. All staff were professional, everything ran on time. They completed the job without issue. No complaints. More
by LDP
Other Employees Tagged: Dennis Dabous
February 19, 2021
Had my RAV4 serviced recently. Jason was my service advisor and did an excellent job throughout the service with updates and recommendations. Jason provided fantastic customer service as always! advisor and did an excellent job throughout the service with updates and recommendations. Jason provided fantastic customer service as always! More
by Camryxse2018
