Jamie Baverstock | Page 18

Best customer service ever The salespeople went over and beyond what they had to do. They made sure we got the right vehicle that we wanted and good for our needs. We will defin The salespeople went over and beyond what they had to do. They made sure we got the right vehicle that we wanted and good for our needs. We will definitely recommend them to all our friends and family. Also we will be returning customers for sure. Keep up the good work and Thank You very much. It is greatly appreciated. More

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2nd review Well with help from services Nik Arthur, got new set of front brakes ,turns out that is factory screw up .Got my car mats and full tank of gas,ready Well with help from services Nik Arthur, got new set of front brakes ,turns out that is factory screw up .Got my car mats and full tank of gas,ready for many years of driving my 16 caravan.Tnx Jaime, Jordan,Phill and Nik especially More

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Another positive buy This is my sixth van buy from Jamie. He treats me with respect and dignity. A long time ago, he realized that I do not play games. That is why I retur This is my sixth van buy from Jamie. He treats me with respect and dignity. A long time ago, he realized that I do not play games. That is why I return time and again. I enjoyed the experiences offered from Phil and Jordan. It was also great to see long term employees again like Jen. Another positive experience. More

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Good price but unorganized The sales reps were all fairly friendly and nice to talk to however I specifically asked for the car to be ready for a Monday and was told that wouldn The sales reps were all fairly friendly and nice to talk to however I specifically asked for the car to be ready for a Monday and was told that wouldn't be a problem, when I called that morning to make sure the car was ready for me to pick up I was told that the salesman had put a not to not have it ready until Tuesday which was a very inconvenient day for me to make time to go pick up since I was coming from out of town. There was also a lot of miscommunication passed along from the salesman to the associated processing the paperwork which became frustrating to fix since I was alraady not getting my car when expected and we hadn't been informed by him that he would be on vacation starting that Monday so no one could ask him to sort anything out. Overall the process was stressfully with many things going wrong but everyone at the dealership on pick up was friendly and tried to sort things out promptly so I could get to work on time. More

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Professional Service Blue Mountain Chrysler is a very good company to deal with. There service is very personal and prompt. I was impressed with their teamwork in puttin Blue Mountain Chrysler is a very good company to deal with. There service is very personal and prompt. I was impressed with their teamwork in putting a deal together. I would definitely deal with them again. Darlene Cole in sales was great. Rad Whitehead More

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Veloster My dealer and salesmen went the extra mile . great service all the way around . The start of a long relationship . The process was very easy for me . My dealer and salesmen went the extra mile . great service all the way around . The start of a long relationship . The process was very easy for me . Thanks again More

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Thank you I had an excellent experience. I would like to thank all the staff for making it a great experience. I am enjoying the new car thanks again. I had an excellent experience. I would like to thank all the staff for making it a great experience. I am enjoying the new car thanks again. More

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Great experience with our used car purchase Shari McKilligan provided an excellent consultative sales experience when we bought our 2015 Mitsubishi Outlander--no pressure, just information. She Shari McKilligan provided an excellent consultative sales experience when we bought our 2015 Mitsubishi Outlander--no pressure, just information. She answered our questions and gave us time and space to consider. We are very pleased with the car AND with all the people we met at Blue Mountain Chrysler. More

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Great people make all the difference!! Great service from all of the people I dealt with. Shari was so helpful and a pleasure to deal with! I would definitely refer her to family/friends. Great service from all of the people I dealt with. Shari was so helpful and a pleasure to deal with! I would definitely refer her to family/friends. I also dealt with Ted initially to answer my questions through email before I even stepped into their dealership. He would answer all my enquiries promptly which was great! Even Jamie touched base with me a one point. I felt like I had a "team" on my side. Thanks for all your help everyone. More

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Loved the Sales Manager, but disappointed in vehicle :( We came to this dealership from about an hour away, because we heard great things about it - and Jamie Baverstock in particular. The dealership itsel We came to this dealership from about an hour away, because we heard great things about it - and Jamie Baverstock in particular. The dealership itself is a nice newer building, amenities for people waiting such as drinks etc., and from what we could see a good staff. We came in saying we had X amount of dollars to spend on a used van, and were not in a rush... just looking for the best we could get. Not once did we feel any pressure from Jamie, he was always friendly and seemed genuinely interested in helping us out. Having only ever purchased new vehicles before, perhaps we were a little naive about checking EVERY last detail on the van before signing the paperwork. When we got home we noticed rust spots we never saw at the dealership, on hood and underneath the seats etc. inside the vehicle (again, not a huge deal just a bummer). First time we tried to use the stow-n-go seats, we realized the left back side had a broken piece. Within six months we had to bring the vehicle in twice to a mechanic toget repaired, costing quite a bit of money. The first visit was the front wheel bearings needing to be replaced, which I understand happens... but considering we just got the van we were pretty disappointed in this. The second visit was when we realized there was no air conditioning in the back of the van, at all... we purchased it in the late Fall so weather was cool, but we did give the a/c a test to make sure it worked... unfortunately we didn't think we would need to actually go into the back to make sure ALL the a/c unit was working. We were definitely not impressed, this is a big expense to fix in a van. At about a year mark we also realized one of the sliding door units does not lock, unsure if this is a new issue or had been there all along... as we always use the remote to lock/unlock and assumed it worked for all the doors. So needless to say, I would not be comfortable buying a used vehicle from them again... nor would I recommend them to others for this purpose. I did really like our Sales Manager, and we would probably purchase a new vehicle from him in the future (coming with a warranty I would feel comfortable)... but I'm not sure that I will ever want to buy a used vehicle again. More

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