"Great people make all the difference!! "
Great service from all of the people I dealt with. Shari was so helpful and a pleasure to deal with! I would definitely refer her to family/friends. I also dealt with Ted initially to answer my questions through email before I even stepped into their dealership. He would answer all my enquiries promptly which was great! Even Jamie touched base with me a one point. I felt like I had a "team" on my side. Thanks for all your help everyone.
"Loved the Sales Manager, but disappointed in vehicle :("
We came to this dealership from about an hour away, because we heard great things about it - and Jamie Baverstock in particular. The dealership itself is a nice newer building, amenities for people waiting such as drinks etc., and from what we could see a good staff. We came in saying we had X amount of dollars to spend on a used van, and were not in a rush... just looking for the best we could get. Not once did we feel any pressure from Jamie, he was always friendly and seemed genuinely interested in helping us out.
Having only ever purchased new vehicles before, perhaps we were a little naive about checking EVERY last detail on the van before signing the paperwork. When we got home we noticed rust spots we never saw at the dealership, on hood and underneath the seats etc. inside the vehicle (again, not a huge deal just a bummer). First time we tried to use the stow-n-go seats, we realized the left back side had a broken piece. Within six months we had to bring the vehicle in twice to a mechanic toget repaired, costing quite a bit of money. The first visit was the front wheel bearings needing to be replaced, which I understand happens... but considering we just got the van we were pretty disappointed in this. The second visit was when we realized there was no air conditioning in the back of the van, at all... we purchased it in the late Fall so weather was cool, but we did give the a/c a test to make sure it worked... unfortunately we didn't think we would need to actually go into the back to make sure ALL the a/c unit was working. We were definitely not impressed, this is a big expense to fix in a van. At about a year mark we also realized one of the sliding door units does not lock, unsure if this is a new issue or had been there all along... as we always use the remote to lock/unlock and assumed it worked for all the doors.
So needless to say, I would not be comfortable buying a used vehicle from them again... nor would I recommend them to others for this purpose. I did really like our Sales Manager, and we would probably purchase a new vehicle from him in the future (coming with a warranty I would feel comfortable)... but I'm not sure that I will ever want to buy a used vehicle again.
"straight forward . no pressure. "
- Judith Thorel
Friendly smiles rihht when we stepped through the door. The sales rep was expecting us and had the car ready for us to test drive. Our sales rep had to leave unexpectedly and a senior staff stepped right up and walked us through the purchase. Appears to be good team chemistry in this dealership . No pressure to buy new or more expensive used vehicle. Additional services offered at a discount ( warranyy and undercoating) would happily return to this dealership next time in the market for a car.
"Jamie Baverstock & Steve grey "
I called Jamie and Steve blind folded and told them what I was looking for 15 ram. With in a few hours they called back and told me what they had on there lot. So I went and seen it for the first time and got they go me in to the new ram with in a few days..GREAT GUYS TO DEAL WITH HIGHLY RECOMMEND THEY WILL HELP YOU WITH WHAT YOU NEED AND WITH IN YOUR BUDGET!!! Call them and definitely deal with them!!
Other Employees Tagged:
"Sales and Service "
- Warren Cox
Within the last 5 year's i have purchased three new vehicles at Blue Mountain Chrysler and are totally satisfied with the dealership. I have recommended them to friends which have resulted in two additional sales. The sales and service staff are friendly and at times have gone way above what my expectations were.
"Awesome Sales Ppl"
Wow what great sales ppl. Soo happy with our town and country van. Thanks sooo much Dar, Jamie and Phil. Great job keep it up!!!!!