Jamie Baverstock | Page 11

We love our new Jeep Wrangler Sahara! We have had our new Jeep for about a month now and we are enjoying the summer sunshine with the top down! The customer service that we experienced wi We have had our new Jeep for about a month now and we are enjoying the summer sunshine with the top down! The customer service that we experienced with Aaron was fantastic. He worked hard to make sure we got the features we wanted including the ocean blue paint we wanted. We get a lot of compliments on the colour of our Jeep. Aaron was always courteous when we came into Blue Mountain Chrysler. He worked efficiently and didn't keep us waiting during our times at Chrysler. Aaron-Thank you very much for a great buying experience! Any of the employees within Blue Mountian Chrysler were also very friendly any time we were there. We are looking forward to many years of fun road trips in our new Jeep! More

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Great experience Aaron was helpful in so many ways. He was honest & truthful without any BS. He was easy to talk to about pricing concerns, value of the cars we were Aaron was helpful in so many ways. He was honest & truthful without any BS. He was easy to talk to about pricing concerns, value of the cars we were looking at and the features available to us. He really worked for the sale, any question or concern was answered quickly, even after hours. It was a pleasure dealing with him and hope to send any other business his way. Jaimie was also great at explaining a few things with regards to pricing and Phil in finance was helpful with great advice as well. Great team. More

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Great service! I saw a jeep online and contacted the dealership. They got back to me right away and answered all of my questions. We were able to go there, trade i I saw a jeep online and contacted the dealership. They got back to me right away and answered all of my questions. We were able to go there, trade in our jeep and get home all in one day. They are a great team! More

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Exceptional service from top to bottom. Simply put, Ben was the best. We had the pleasure of dealing with Ben Sly, and the rest of the staff, during our recent car purchase. Bens attention t Simply put, Ben was the best. We had the pleasure of dealing with Ben Sly, and the rest of the staff, during our recent car purchase. Bens attention to what we were looking for, his patience and knowledge of the vehicles was really appreciated and we certainly wouldn't hesitate to recommend him, or the dealership, to anyone we know looking for a new purchase. More

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Jeep Grand Cherokee Good Experience purchasing the jeep but everything has gone downhill since driving it off the lot. Sales group is good but the service centre at this Good Experience purchasing the jeep but everything has gone downhill since driving it off the lot. Sales group is good but the service centre at this location is a disaster. More

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Relaxing and fun as well as very professional From the time I walked into the front door I had a great experience the guys were wonderful and very easy to deal with. No matter how many questions From the time I walked into the front door I had a great experience the guys were wonderful and very easy to deal with. No matter how many questions and concerns I may have had they were always answered and everything was explained. I have already sent and recommended friends and family. More

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Fantastic Dealership I have been dealing with Blue Mountain Chrysler for over 20 years, the service i get with them is always outstanding. The staff is always friendly a I have been dealing with Blue Mountain Chrysler for over 20 years, the service i get with them is always outstanding. The staff is always friendly and welcoming and helpful. When you walk through the door the staff all greet you with a smile and hello, and call you by name. With my most recent purchase Shari was wonderful from start to finish and so very patient. She never gave up until the right vehicle was found for me. Blue Mountain has always been so easy to deal with and honest and trustworthy. They stand behind what they sell. As well, Shari and Warren went above and beyond earlier this year to find a vehicle for my daughter. It was her first car purchase and they truly cared. Thank you Shari and Warren..... All the staff at Blue Mountain Chrysler are awesome! More

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Do your research before buying with Blue Mountain Started good with the cyber guy Ted then passed onto Sheri who is a pleasure to work with however she should take the time to get familiar with the de Started good with the cyber guy Ted then passed onto Sheri who is a pleasure to work with however she should take the time to get familiar with the details of each major vehicle such as Jeeps or Rams....do not rush the process! There also needs to be a bit more honesty about how much they can move on price left or right in comparison to the current market. Finally a bit more professionalism with a view to help the customer at all costs after all...if you are purchasing a $48,000 vehicle you have every right to change your mind on a colour....assessories or whatever it takes to make the customer happy with their large purchase. Phil was also a pleasant gentleman to work with however as the sole financial manager he is an extremely busy man who is unable to always take your calls or have your paperwork complete at an early convenience for you the client. Finally, do not make promises you can not meet. We all know dealerships will say anything to rope you in the beginning like free oil changes or a free loaner car while your vehicle is being modified but once things are signed the promises disappear and your warm welcome and immediate attention quickly disappear. My suggestion to the company is this....communication....customer service and professionalism throughout. Why not take your client into a board room ask them what they want and everyone work together. So many changing hands from the cyber guy to the salesman who needs to check with their salesmanager for every decision then a financial manager for financial approval and back down the chain to make it happen. A lack of communication in your lines starts to show a lack of professionalism to your customers....and remember we read these reviews and talk to people around our city before coming in. Strong leadership like Warren and Jaime are the sole reason the ship is commanded and guided in the right direction. I do recommend you come to Blue Mountain but your research completed prior to and communicate clearly your intent. Know what these machines are worth....what the competition is asking...and stay in a budget you are comfortable with. Great friendly staff....great vehicles....just a bit more fine tuning on the customer service skills needed. More

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Wonderful to deal with Shari has been great to deal with, always friendly and reliable. She is quick at returning calls and getting things done in a timely fashion, thanks v Shari has been great to deal with, always friendly and reliable. She is quick at returning calls and getting things done in a timely fashion, thanks very much Sheri and Jamie for your work. More

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They Go Above and Beyond Aaron was helpful and informative while never being pushy. He was easy to reach and answered all of my many questions. He and Jamie are able to rise t Aaron was helpful and informative while never being pushy. He was easy to reach and answered all of my many questions. He and Jamie are able to rise to any obstacle to get the job done. Their friendliness and professionalism made the experience a great one. More

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