Ian Riddell
Ian Riddell at Key West Ford Sales Ltd

Ian Riddell | Page 2

Sales Manager

Key West Ford Sales Ltd

301 Stewardson Way
New Westminster, BC V3M 2A5

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26 Reviews
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26 Reviews

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26 Reviews of Ian Riddell

March 19, 2018

Dealership Rating
Employee Rating

Great pre-sale service, unhappy with after sales service I purchased my 2013 Focus ST in Tangerine Scream in late July 2017. I initially met with Ian when I went to look at the car. Ian was very professional More

by galladam
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Nokes

Apr 09, 2018

Key West Ford Sales Ltd responded

It's great to hear you're enjoying the car but we're sorry to hear you felt the post sale service was lack luster. We would appreciate it if you emailed us at consumerrelations@keywestford.com so that someone can get in touch with you and we may address any outstanding issues and concern and earn your trust back.

February 25, 2018

Dealership Rating
Employee Rating

great team great guys. Rob set me up with a great truck, at a good price. when we were finishing, Ian came out and helped get the truck ready with paper work lic More

by danny.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wes Upton , Robert Antoniak, robert antoniak, ian riddel, jeff upton

Feb 26, 2018

Key West Ford Sales Ltd responded

Thanks for the review. I'm glad to hear that Rob and Ian made your experience here great. Have fun in the new truck, we look forward to seeing you in the future!

February 08, 2018

Dealership Rating
Employee Rating

amazing team this guys in keywest ford knows how to go above and beyond in terms of customer satisfaction. we purchased a vehicle last week and all within 3 hours More

by jonathan oaing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Kellough , Robert Antoniak

Feb 13, 2018

Key West Ford Sales Ltd responded

Thanks for the review. One of our biggest goals is making sure the environment here at Key West is stress-free and positive. Glad to hear that Robert and Michelle were able to get you into the right vehicle!

November 27, 2017

Dealership Rating
Employee Rating

First time buyer, whose experience couldn't have been better I am from Alberta and I was in the stressful position last week of finding out I couldn't insure my car here because it was in poor condition, it woul More

by BLOODRED666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Kellough , Robert Antoniak, Gurj Khera, ICBC Emplyee

Nov 28, 2017

Key West Ford Sales Ltd responded

Thank you for the positive review! Robert, Ian, & our sales team always do the best they can to help meet our customer's needs with friendly & professional service. More often than not we can get customer's approved quickly & into a new vehicle in the blink of an eye, we're happy to hear we could do just that for you. Our goal is to make buying a car quick and easy as we recognize how valuable our customer's time is. Hope your new car is treating you well, we look forward to seeing you again.

November 06, 2017

Dealership Rating
Employee Rating

First time working with Key West - really enjoyed it I came to Key West Ford looking at a very specific vehicle, hoping to trade out of a sedan into a small SUV. Ian was the sales guy on deck, and was v More

by S Poole
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Kellough

Nov 06, 2017

Key West Ford Sales Ltd responded

Hey Mr. Poole, thanks for the review! Ian & our sales team work hard to match customer needs with the perfect vehicle & provide top quality, friendly service. Professionalism is a trait that all of our employees take pride in having. Enjoy your new Nissan Rogue, thank you again for your business.

October 31, 2017

Dealership Rating
Employee Rating

Purchase of 2017 Focus ST - Great Experience Jag, Ian and Michelle were really great to work with. Jag approached me when I walked onto the lot and had a low key approach....a good balance of sa More

by Philip B Wardley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jag Dhillon, Michelle Kellough

Oct 31, 2017

Key West Ford Sales Ltd responded

Great to hear you vehicle purchase went so well! Jag, Ian, & our sales team work hard to give customers the best experience possible. We look forward to doing business with you again, enjoy the new ride.

September 10, 2017

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Employee Rating

Professional with a friendly attitude and a great service Those people are doing a terrific job they got me out of my Fusion and back in to a f-150 in a very short time. They work hard to get me the best in More

by Roly929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Nokes, Nicholas Terezakis

August 26, 2017

Dealership Rating
Employee Rating

Great Work! This dealership was very organized. Fulfilled all their promises. Delivery of vehicle was seamless and very speedy. Car was fully detailed. Couldn More

by mbfair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kal Bhatti, Gurj Khera, Kam Sobhani

May 20, 2017

Dealership Rating
Employee Rating

Excellent Great service thank you! Purchased a new car and traded in another Ford. Happy with the sales and management team. Car needs some touch ups and they w More

by Edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gurj Khera

May 26, 2017

Key West Ford Sales Ltd responded

Thank you for being a loyal Ford customer! We are happy to take care of those touch up's, so that you can enjoy your new vehicle just in time for Summer :) Your team at Key West Ford

April 16, 2017

Dealership Rating
Employee Rating

Key West Ford Very professional, all the Key West individuals were pleasant to deal with and at the same time were all business. Paperwork was quick and painless. More

by David0410
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wes Upton, Robert Vanoverschot , Robert Antoniak, Michael Terezakis

Apr 25, 2017

Key West Ford Sales Ltd responded

Hello David, We are glad to hear of your quick and painless experience with us. The way business should be! Thank you for the positive review. Your team at Key West Ford

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