Hon Ho | Page 4

feels like home I have received service with Toyota over the past 10 years. The staff have changed over the years but the service hasn't. They are always prompt and I have received service with Toyota over the past 10 years. The staff have changed over the years but the service hasn't. They are always prompt and courteous, and go out of the way to accommodate my needs and ensure that the services are accessible. More

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Benn Coming here since 2012 with my 2006 corolla Sham Rattanshi is a very helpful person, i have had an issue with my brakes and together we found the best possible solution to fix my car. It is a ve Sham Rattanshi is a very helpful person, i have had an issue with my brakes and together we found the best possible solution to fix my car. It is a very comfortable place to get your car looked at.You can sit and relax upstairs and have a coffee or breakfast. all the People are great People at this location. More

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Perfect job I have been driving my Toyota Sienna for many years.With his professional knowledge, a very clear explanation what I need.Hon is very helpful and I have been driving my Toyota Sienna for many years.With his professional knowledge, a very clear explanation what I need.Hon is very helpful and friendly More

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Friendly Efficiant organized Even though I did not purchase my vehicle at this dealership they make me feel that I did. They have met all the time lines for service as described Even though I did not purchase my vehicle at this dealership they make me feel that I did. They have met all the time lines for service as described at the counter. More

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WOW!GREAT!EXCELLENT! I have been a Toyota customer for many years and I have always pleased with the service of my second MATRIX. There have been no surprises with the cos I have been a Toyota customer for many years and I have always pleased with the service of my second MATRIX. There have been no surprises with the cost . Hon has always called me and told me that something else on the car needs to be adjusted or replaced. I appreciate that information and giving the service department permission to go ahead with the "FIX" Thanks Hon! More

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Always excellent service, care and courtesy As usual, over the years since my beloved Tercel, and now a Corolla, Hon Kwong Ho was friendly, polite and helpful. Explained all the details of my r As usual, over the years since my beloved Tercel, and now a Corolla, Hon Kwong Ho was friendly, polite and helpful. Explained all the details of my regularly scheduled service visit. Always helpful and patient (I'm a Senior) and explained the various "recommended" or "necessary" issues. The Service Manager, Mario Ng, is also truly exceptional in his friendliness, help and recommendations. I have also had the pleasure of meeting and dealing with Adriana Delgado, who looks after the body work area - equally pleasant and helpful. I did not purchase this car from this dealership because Brimell was willing to give better price, although I explained that I will keep my service with the On The Park location as before. More

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Explemplary Service A friend recommended Inn on the Park Toyota, and we tried her recommendation this moring. Each and every interaction from our initial greeting to the A friend recommended Inn on the Park Toyota, and we tried her recommendation this moring. Each and every interaction from our initial greeting to the final goodbye was superb and exceeded our expectations. In forty-nine years, we have not experienced this level of service. More

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done just as promised Toyota on the Park is not as convenient now that the major cross town street is a mess, but they are prompt, courteous, and the work was as promised. Toyota on the Park is not as convenient now that the major cross town street is a mess, but they are prompt, courteous, and the work was as promised. Efficient, precise, complete. I'll go back for my RAV4 servicing. More

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Service and repair There were several items on the to do list today. Some of them had been delayed, as there is only so far that the repair dollars can reach. My service There were several items on the to do list today. Some of them had been delayed, as there is only so far that the repair dollars can reach. My service consultant was Hon Kwong Ho. He has always been very much a positive experience for me at Toyota on the Park. Today was no different. I was about to spend quite a few dollars on much needed repairs, and Hon understood the stress of that type of action on me, the customer. In short, he was very good at his job. In the end, I got all of the required work done and my 9 year old Camry Hybrid is running very smoothly, ready for the winter. Because the job was going to take most of the day, Hon arranged for their shuttle service to take me home, and then to come and get me after the work was done. This is a great service. I do have one area of concern. I understand the reason why an hourly rate has to be placed upon an individual piece of work, when a car has been brought in for a particular servicing requirement. However, I fail to understand why the hourly rate per item is charged, when the car is in for servicing for a whole day. More

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Excellence in caring and service Have worked with Hon for many years. Have valued his professionalism. Never pressured into service not yet needed. Has always been pleasant and kno Have worked with Hon for many years. Have valued his professionalism. Never pressured into service not yet needed. Has always been pleasant and knowledgeable. Work done as efficiently as possible and Hon goes the extra mile to ensure satisfaction, More

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