Hon Ho | Page 9

Over the years past, I have had all my Toyota vehicles Over the years past, I have had all my Toyota vehicles serviced at a number of Toyota locations and concluded that the Toyota on the Park Service Ce Over the years past, I have had all my Toyota vehicles serviced at a number of Toyota locations and concluded that the Toyota on the Park Service Centre excels in quality of service, facilities, knowledgeable, helpful and courteous service staff namely Kasian Morota whom I have known from LawrenceToyota, Alisha Shaw, and Hon Ho who takes care of my sister's Toyota. We are always confident of the work done properly to our vehicles. Michael Nagata More

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Good, fast, quality service, great location, outstanding cleanliness and layout, friendly, informative and helpful staff, complimentary coffee, great cafeteria, beautiful view, complimentary car wash, good cleanliness and layout, friendly, informative and helpful staff, complimentary coffee, great cafeteria, beautiful view, complimentary car wash, good value overall More

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I have been coming to Toyota on the Park for about 5 years. Mario Ng and his team are wonderful: professional, thorough, knowledgeable and friendly. Hon Ho, my service consultant, is very patient in an years. Mario Ng and his team are wonderful: professional, thorough, knowledgeable and friendly. Hon Ho, my service consultant, is very patient in answering my technical questions and explaining what needs to be done. He always checks with me first for my ok on a quote before proceeding with any work. Mario Ng is a very special person: kind, understanding and always goes the extra mile to resolve a concern or problem with my car. The camaraderie that I see with his staff and mutual respect is wonderful to see. When I pull into the service bay I know that my car is not viewed as "just another car to service or fix" but that there is a person who relies on that vehicle to be safe for them and their family and friends . My husband and I would not consider taking our car for service anywhere else. In fact, a big reason why we traded our Toyota Echo in for another Toyota (also purchased at Toyota on the Park) was our satisfaction with the service we have gotten to date at Toyota on the Park. More

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Hon was very friendly, polite, courteous and knowledgeable. He was very helpful and answered all my questions. I had great service and would return as a customer. knowledgeable. He was very helpful and answered all my questions. I had great service and would return as a customer. More

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Upon visiting this Toyota location, my husband and I had the pleasure of being served by this lovely man. Mind you, I've never written an employee review before but felt that my experience here should be sh the pleasure of being served by this lovely man. Mind you, I've never written an employee review before but felt that my experience here should be shared. Hon Ho was very friendly, approachable, sincere and knowledgeable. He made me feel that he was genuinely trying to help us rather than to showcase his knowledge. I highly recommend going to see Hon if you want an honest, professional, experienced and friendly representative to assist you at this Toyota location! More

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I am a Toyota owner since 1999 and have had very excellent sales and after-sales services from the staff of this dealership. Mario and his team are always very helpful, knowledgeable and courteous excellent sales and after-sales services from the staff of this dealership. Mario and his team are always very helpful, knowledgeable and courteous and they treat all customers with great respect and professionalism. Recently, I dealt with Paul, and he has been very helpful as well. He took time to explain the different features on the vehicles I had in mind and gave me the time to assimilate all the overwhelming new features included nowadays in new cars. He even checked after the delivery of the car to make sure everything was ok and extended his help. My commitment to Toyota is certainly due to the overall "Excellence" of "Toyota on the Park", and to Mario and his team for the services they provide. I have no hesitation to recommend this Dealership all my friends and relatives. More

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I've come to Toyota on the Park for service since it opened and have been completely satisfied with my experience in the top notch service centre. My regular service advisor, Hon, always remembers my na opened and have been completely satisfied with my experience in the top notch service centre. My regular service advisor, Hon, always remembers my name and is friendly and polite. He makes sure he has all the details clear about the reason for my visit, let's me know what needs to be done and how long it will take . The work is always done right the first time. If Hon is not in when I arrive, I can be sure of similar high quality support from any of the available service advisers such as Alex, who I also deal with often. The service greeters are also friendly, helpful and efficient. The service manager, Mario, is often circulating in the service area, greeting customers and making sure they are being well looked after. The drive-in receiving bays, the restaurant and the very comfortable customer lounge area all combine to provide a five star experience. More

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