Gwen started into Toyota Sales over 19 years ago. She had been a "soccer mom", in fact, a competitive swimming mom who had always been drawn to automotive sales. Gwen's uncle was in the business for over 50 years and encouraged her to pursue her passion. Toyota proved to be the ideal manufacturer for Gwen to work for with its industry leading standards, integrity and involvement in the community. In the fall of 2010 Gwen moved home to London after being gone for many years and applied at ToyotaTown because of its achievements as a dealership and its incredible management staff. Since then, she has loved getting to know the London community and the surrounding area, again. "The relationships that I have formed with my clients and the support that I have from my team at Toyotatown has led to me being the recipient of a 2016 Toyota Pinnacle Award for being a Top Performer in Sales Satisfaction with Toyota Canada. I have lived all over Ontario but have remained a South-Western Ontario "Far
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June 04, 2019
Buying a new car: made easy This dealership is focused on the customer -- what information to provide, how much time is needed by the buyer for a decision. The physical space is This dealership is focused on the customer -- what information to provide, how much time is needed by the buyer for a decision. The physical space is open and comfortable. You are greeted right away and directed to the right person. Buying a new car is always a challenge. These people help make it a good experience. Gwen Jones went out of her way to help us with our many questions and concerns. She understood when we needed more time, and followed up with us to be sure we were satisfied. Rita Dalal went over the financial information for us, clarifying the numbers and responding to any concerns we had. Finally we were happy with everything and were able to drive our new car home after a very positive experience. More
Other Employees Tagged: Rita Dalal
May 27, 2019
very helpful and knowledgeable Our sales representative Gwen Jones was wonderful. She was kind and helpful. We needed to buy quickly as our car was not repairable and she understood Our sales representative Gwen Jones was wonderful. She was kind and helpful. We needed to buy quickly as our car was not repairable and she understood without being pushy. I would absolutely return and request Gwen for our next purchase. We have already shared our wonderful experience with friends. More
Other Employees Tagged: Andre de Coning , The lady working the front desk was very helpful and friendly
May 12, 2019
Very comfortable with a wam and fuzzy feeling Baz Afara was very informative, knowledgeable and was very helpful. He went over and beyond to answering any questions that my husband and I had. He Baz Afara was very informative, knowledgeable and was very helpful. He went over and beyond to answering any questions that my husband and I had. He had be recommended to us from a friend who also purchased a vehicle through Baz and we would highly recommend him as well. Also when he was busy with someone else he made sure that we were taken care of., Gwen assisted us with a test drive of the new 2019 Rav 4. Thank you to both Baz and Gwen for making our Toyota experience a very warm and welcome one. Thus today we now own a beautiful 2019 Rav 4 with also the help of Janine in the finance department. She is truly meant to be in that position as with Baz and Gwen More
Other Employees Tagged: Baz Afara, Janine Feenstra
May 08, 2019
Happy New Car Owner!! This was my first time buying a Toyota, and Gwen Jones at Toyota-Town made the experience flawless!! She was easy to talk to and I did not feel any p This was my first time buying a Toyota, and Gwen Jones at Toyota-Town made the experience flawless!! She was easy to talk to and I did not feel any pressure to buy a car, but I did! I am a proud owner of a 2019 Toyota Corolla. This dealership was amazing and I will be going there to buy my next vehicle!! More
May 05, 2019
Highlander Purchase with Gwen Jones I recently purchased a 2019 Highlander XLE, which is the third Highlander that I have purchased from ToyotaTown. The last two purchases I have worked I recently purchased a 2019 Highlander XLE, which is the third Highlander that I have purchased from ToyotaTown. The last two purchases I have worked with Gwen Jones. Gwen knew that I wanted a new Highlander and took the time to demonstrate the features of the different trim levels. She also helped secure what I felt was a fair value for my trade. As usual, Gwen was both meticulous and friendly, which is often a difficult balance to pull off. She also gave some good tips on the vehicle features many of which were totally unfamiliar to me, so that I could operate it effectively until I had time to look at the owner's manual later. All-in-all, a great experience and I would recommend Gwen and ToyotaTown to anyone! More
May 04, 2019
Enjoyable experience purchasing my new car I had an enjoyable experience purchasing my new 2019 Toyota Corolla from ToyotaTown in London, ON. Gwen Jones was a pleasure to deal with. She was fri I had an enjoyable experience purchasing my new 2019 Toyota Corolla from ToyotaTown in London, ON. Gwen Jones was a pleasure to deal with. She was friendly, easy going and knowledgeable to speak to. A big thank you to both Gwen and Nicole Levasseur, from finance, who made the whole process quick and completely stress free. More
Other Employees Tagged: Nicole Levasseur
April 24, 2019
Professional, efficient, caring, not high pressured Toyota Town London has demonstrated to me over a number of years to earnestly provide friendly, efficient, and courteous service both in sales and ser Toyota Town London has demonstrated to me over a number of years to earnestly provide friendly, efficient, and courteous service both in sales and service. When the time came for us to purchase a new vehicle we immediately decided upon Toyota Town. We were able to discuss models that best served our needs and lifestyle without feeling pressured. We chose and purchased our new Rav 4 within two days with the professional support of our option advisor, Gwen. The over-all experience did not prove onerous. We recommend Toyota Town enthusiastically to all who ask. More
April 20, 2019
Very good experience, I had an enjoyable experience purchasing my new rav4 and found the staff very friendly and helpful. Big thank you to Gwen and Andrea. Would definite I had an enjoyable experience purchasing my new rav4 and found the staff very friendly and helpful. Big thank you to Gwen and Andrea. Would definitely recommend stopping in to see them before you make your next purchase More
Other Employees Tagged: Andre de Coning , Nicole Levasseur
April 18, 2019
Super helpful Gwen Jones treated us like family. She even made the process quick as our 9 month old has a pretty short attention span! Would definitely buy again f Gwen Jones treated us like family. She even made the process quick as our 9 month old has a pretty short attention span! Would definitely buy again from there. More
Other Employees Tagged: Janine Feenstra
April 17, 2019
Excellent Dealership to Deal with We have just leased a 2019 Highlander Limited. We dealt with both Ken Yates and Gwen Jones. They were both more than helpful Toyota Personnel. Th We have just leased a 2019 Highlander Limited. We dealt with both Ken Yates and Gwen Jones. They were both more than helpful Toyota Personnel. They both worked very hard in arranging the new SUV being built and shipped to their dealership for us. Gwen spent lots of time with both my husband and myself going over all details of the lease. Ken also spent lots of time with us and once our vehicle arrived he went through all the Bells & Whistles of this SUV with both of us. Great dealership to deal with. No pressure but great sales Reps. More
Other Employees Tagged: Ken Yates , Tomasz Kisiel