I've lived in Georgetown for over 30 years. I've worked in customer service for 20 years, and I pride myself on giving exceptional customer service. When I'm not in the office dealing with clients. I love spending my free time with my family, and I run a local baseball team.
Read moreDealership Experience
8 yrs, 2 mos
Industry Experience
8 yrs, 2 mos
Languages Spoken
English
65 Reviews
Write a Review65 Reviews of Gavin Craig
May 31, 2017
New car purchase We were so impressed by how friendly and honest Gavin was when purchasing our new Kia Soul. He went out of his way to accommodate us! We would certa We were so impressed by how friendly and honest Gavin was when purchasing our new Kia Soul. He went out of his way to accommodate us! We would certainly recommend this dealership to others. More
May 30, 2017
Pleasantly Pleased-Outstading integrity We were looking for a car for our son. We stopped in to browse the inventory at your dealership. We were met by Gavin Craig who took the time late i We were looking for a car for our son. We stopped in to browse the inventory at your dealership. We were met by Gavin Craig who took the time late in the evening to show us vehicles for our son. Gavin was very helpful and did not rush or make us feel like we were an inconveniencing him even know it was late in the evening and close to closing time. His knowledge of your inventory as well as his customer service was very greatly welcomed. At no time during the sale did Gavin ever mention the time of day or even the poor weather condition's. Gavin walked us around the lot and even suggested we test drive any vehicle we like. Well to my surprise that evening we ended up purchasing a car for my son. We came back the next day to have a second look and Gavin gave us the same undivided attention as he did the day before. Gavin has exceeded our expectations in service,Integrity and professionalism. Your Business Manager Trish Wilkinson is a breath of fresh air. She was the perfect person to have our over all experience end with. She is happy, upbeat, and pleasant while maintaining a professional image. At the end of the transaction I feel we made the right choice because of Gavin and Trish. Thank You both for the outstanding customer service Carole, Carlo and Daniel Catalli Georgetown More
Other Employees Tagged: Trish Wilkinson
May 29, 2017
Top Notch Customer Service We recently purchased a vehicle at Kia Georgetown Superstore. Despite the fact, that it was late in the day, Gavin was extremely patient and provided We recently purchased a vehicle at Kia Georgetown Superstore. Despite the fact, that it was late in the day, Gavin was extremely patient and provided excellent customer service! More
May 21, 2017
Mileage misrepresentation Used car advertised on-line had mileage indicated as 50,000 km, when actually the mileage was 80,000km. This vehicle was at the used car store. Smug Used car advertised on-line had mileage indicated as 50,000 km, when actually the mileage was 80,000km. This vehicle was at the used car store. Smug attitude of sales manager in dealing with the issue. More
Other Employees Tagged: Rob Tasi
May 16, 2017
Very friendly Gavin and all the staff were very helpful and kept their promises. I drove from Stouffville to get my car and they even delivered my spare tire to me Gavin and all the staff were very helpful and kept their promises. I drove from Stouffville to get my car and they even delivered my spare tire to me because it hadn't arrived yet when I wanted to pick up the car. There was a bit of a mix up with the length of my financing but overall was a great experience and a great price! More
Other Employees Tagged: Rob Tasi, Cameron McCullough , Trish Wilkinson
May 09, 2017
Great car buying experience Gavin sold my son his first car , he was a pleasure to deal with and fair. I would deal again with Kia.The experience was professional and friendly. Gavin sold my son his first car , he was a pleasure to deal with and fair. I would deal again with Kia.The experience was professional and friendly. More
April 30, 2017
Solid Service Scoured the internet for ages to find a vehicle and ended up with Gavin, who gave us a most excellent deal. Gavin answered all our questions and is a Scoured the internet for ages to find a vehicle and ended up with Gavin, who gave us a most excellent deal. Gavin answered all our questions and is a very nice and personable young man to deal with. Thank you Gavin, we will recommend you without hesitation. George and Rosette More
April 24, 2017
Pleasant and fast service Very pleased with the service provided by Gavin. He had a positive attitude, was very helpful and knowledgeable. The most important – he fulfilled his Very pleased with the service provided by Gavin. He had a positive attitude, was very helpful and knowledgeable. The most important – he fulfilled his promises. Thank you, Gavin! More
April 23, 2017
Gavin had a very positive and cheerful attitude helping me purchase my first car! He was extremely friendly and answered all my questions making what I tho had a very positive and cheerful attitude helping me purchase my first car! He was extremely friendly and answered all my questions making what I thought would be a confusing process very easy. He went above and beyond and I'm glad I had to to help me through this experience. Everyone at the dealership was extremely friendly and I'm glad I chose Georgetown Kia :) More