I've lived in Georgetown for over 30 years. I've worked in customer service for 20 years, and I pride myself on giving exceptional customer service. When I'm not in the office dealing with clients. I love spending my free time with my family, and I run a local baseball team.
Read moreDealership Experience
8 yrs, 2 mos
Industry Experience
8 yrs, 2 mos
Languages Spoken
English
65 Reviews
Write a Review65 Reviews of Gavin Craig
April 21, 2017
Great experience! I had a great experience buying a Santa Fe XL for my family. Gavin was a tremendous help throughout the process. Very impressed with the level of serv I had a great experience buying a Santa Fe XL for my family. Gavin was a tremendous help throughout the process. Very impressed with the level of service. Thanks! More
April 21, 2017
Helpful car review This dealership is great bought my car from here gave me a great deal and fixed any problems that the car had they were really honest with the car and This dealership is great bought my car from here gave me a great deal and fixed any problems that the car had they were really honest with the car and gave me the record of the car More
Other Employees Tagged: Jason Brown
April 17, 2017
Great dealing with gavin Awesome experience dealing with Gavin, Mike, and rob these guys are making car buying easy, I would recommend Georgetown Kia to anyone looking for a u Awesome experience dealing with Gavin, Mike, and rob these guys are making car buying easy, I would recommend Georgetown Kia to anyone looking for a used car keep up the good work More
Other Employees Tagged: Rob Tasi , Mike Rudat
April 12, 2017
Outstanding service Gavin craig and his team were the most professional and helpful crew I have ever in countered . Gavin knowledge of the product and his quick response Gavin craig and his team were the most professional and helpful crew I have ever in countered . Gavin knowledge of the product and his quick response to any issue I might have had made a very easy transsion to choose georgtown kia my dealer ship of choice . I would strongly recommend Gavin craig for a promotion . He provided a very trusting and comfortable atmosphere to purchase automobiles. Thank you Gavin craig and the intire kia team for making an unforgettable experience. Fraternity yours .... More
Other Employees Tagged: Trish Wilkinson
April 11, 2017
Purchase of automoble Salesperson - Gavin Was quick and efficient and know the product well. Anwered any questions I had accurately and quickly. Gavin was easy to deal wi Salesperson - Gavin Was quick and efficient and know the product well. Anwered any questions I had accurately and quickly. Gavin was easy to deal with and friendly in a manner that you wanted to do business with him. Because of Gavin I would buy again from this dealership. More
Other Employees Tagged: Trish Wilkinson
March 07, 2017
Excellent customer service & care Thanks to Gabby Di-Lorenzo for her excellent customer service and care. You take your time to understand who I am and the vehicle that will suits me w Thanks to Gabby Di-Lorenzo for her excellent customer service and care. You take your time to understand who I am and the vehicle that will suits me well, which was really helpful In my selection of my brand new 2017 Kia Sorento. Amazing environment and a super friendly staff who are always welcoming to everyone.Thank you Georgetown Kia and a good friend Gabby Di-Lorenzo for a satisfactory Carbuying experience More
March 01, 2017
Lots of promises, not much follow through We purchased a used Lexus suv just before Christmas. Gavin was great to deal with. After the sale, things went downhill. We were enticed by the speci We purchased a used Lexus suv just before Christmas. Gavin was great to deal with. After the sale, things went downhill. We were enticed by the special offer of a remote starter - after all, we were in the depths of winter. And then the 3.99% interest sounded good enough for us to finance the vehicle. Got a call a couple of days later with 4.49% interest which Trish told us was better than her deal for her own car. Decided to accept 4.49 but when I went to sign the papers it was 4.99%. Trish apologized, reprinted the papers and it was 5.99%.....apologized again and returned with the 3.99% offer but no paperwork. That was sent to me via email. Paid full price for the vehicle but traded in an older Lexus which Rob said later cancelled the remote starter deal. Windshield wiper didn't work properly in snowstorm on way home. Next day our mechanic replaced both as the other one was broken in two pieces but somehow passed the safety? I sent bill to Rob ($40.57), along with receipt for $40 for licence transfer we paid in cash, but was also included in financing paperwork. Got a call February 7th from Gavin that they were sending a cheque for $100 for the confusion. Really? While its irrelevant, haven't seen it...I've pressed yes to recommending the dealership because I had to make a selection in order to submit. My preference would have been to leave it blank. More
Other Employees Tagged: Rob Tasi , Trish Wilkinson
February 19, 2017
Great Sales person I was looking for a certain car and because of the hard work of their sales person Gavin I was was able to drive away with exactly what I wanted. I was looking for a certain car and because of the hard work of their sales person Gavin I was was able to drive away with exactly what I wanted. More
Other Employees Tagged: Trish Wilkinson
January 23, 2017
Thanks Kia Georgetown and Gavin! Thursday my mechanic said it was time to say goodbye to my 15 year old Esteem and Saturday I was sitting at Gavin's desk after a cold call to Kia abou Thursday my mechanic said it was time to say goodbye to my 15 year old Esteem and Saturday I was sitting at Gavin's desk after a cold call to Kia about a Ford they had on their lot. Test drive, a few questions and I'm in my dream machine. If you're looking for an uncomplicated car buying experience, I'd recommend Gavin. He even clarified at my first phone call that the car was standard just to make sure it was the right fit. I love my car and if you're looking, visit Gavin for your next drive (before we're all in cars that drive themselves!). A bit thanks to Trish for doing all the $ stuff behind the scenes. They made it easy. More
January 17, 2017
Gavin Criag thank you very helpful Due to an unexpected accident we were in the need of a car Gavin listened to our needs was very friendly and helpful. I would highly recommend Gavin i Due to an unexpected accident we were in the need of a car Gavin listened to our needs was very friendly and helpful. I would highly recommend Gavin if your looking for a car and Trish in finance was very pleasant and helpful as well. Bought from Kia before and loved the service so came back. They stand behind their car whether new or used. Heike C More
Other Employees Tagged: Trish Wilkinson